Statement from Cascade Auto Glass
May 18, 2010
Cascade Auto Glass recently concluded the final piece of a long-running
dispute with an insurance carrier over pricing and billing practices.
Cascade originally filed a claim against the carrier for the underpayment
of invoices. For quite some time, Cascade and this carrier disagreed
with one another about the amounts that should be billed and paid
for automobile glass replacement. After many years of litigation,
Cascade and the carrier were able to amicably resolve their dispute
and conclude the lawsuit that was pending in Clark County Superior
During the course of the ongoing litigation, a complaint was made
with the Washington Insurance Commissioner about Cascade's billing
location. Although Cascade and the carrier settled the dispute outside
of court, the Insurance Commissioner charged Cascade with a misdemeanor
relating to the billing dispute. While we at Cascade firmly believe
that we did nothing illegal, we have chosen to plead guilty to the
charge in order to put this matter behind us. There is no need for
either company to undergo that expense nor is there a need for the
taxpayers of Washington to have their financial resources expended
in a trial over these issues.
Cascade is and always has been a good corporate citizen. We have
always abided by our obligations and always strived to do our best
in serving our customers, employees, and those with whom we come
into contact. Because we feel this issue has been resolved to our
satisfaction, and because we wish to avoid the costly expense of
a legal proceeding, we have accepted the charge made by the Insurance
Commissioner and accepted the consequences associated with that
Cascade looks forward to continuing to serve our customers in Washington
in a safe, reliable and ethical manner.
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