Connecticut House Approves Auto Glass Bill
that Bans TPA Steering
May 8, 2013
by Jenna Reed, firstname.lastname@example.org
The Connecticut House of Representatives approved a bill Tuesday
designed to extend a ban on steering by auto physical damages appraisers
or third-party insurance administrators (TPAs) to specific repair
shops, including auto glass repair and replacement companies.
"The bill bars insurance companies or their representatives
from steering an insured to a licensed glass shop owned by the company,
claims administrator or their parent company, unless they provide
the insured with the name of at least one other shop in the area
where the glass work is to be performed," according to a summary
of the bill from the State of Connecticut website.
The bill specifically addresses auto glass work, saying a TPA cannot
"require any insured to use a specific person for the provision
of automotive glass work."
The bill also bans TPAs from stating "that choosing a facility
other than a glass shop participating in an automotive glass work
program established by such a company will result in delays in or
a lack of guarantee for the automotive glass work."
Moreover, the House-approved bill says, "If there is any communication
between a glass claims representative for an insurance company doing
business in this state or a third-party claims administrator for
such a company and an insured regarding automotive glass work or
automobile glass products, in the initial contact with the insured,
such representative or claims administrator shall state or disclose
to the insured in a statement substantially similar to the following:
'You have the right to choose a licensed glass shop where the damage
to your motor vehicle will be repaired. If you have a preference,
please let us know,'" the bill states.
There are 34 small, independent auto glass shops in Connecticut
that replace auto glass, which is down from about 70 about 15 years
ago, according to local reports.
This story is an original story by AGRR™ magazine/glassBYTEs.com™. Subscribe to AGRR™ Magazine.
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