Announces Keynote Speakers
The Independent Glass Association (IGA) has announced that among the speakers at this year's conference will be two collision industry notables, Greg Coccaro of North State Custom in Bedford Hills, N.Y., and Bruce Hutchins of Bruce's Super Body Shop in Richmond, Va.
Coccaro will talk about a lawsuit he recently won against Progressive Insurance. In the suit Progressive claimed Coccaro inflated his pricing and charged for work he had not done. Coccaro was able to prove his innocence and will share what the experience taught him about how to protect his business from future legal liabilities. Coccaro will speak on Tuesday, May 12, at 2:30 p.m.
Hutchins will speak on Wednesday, May 13, at 9:00 a.m., about his decision to stop participating in any direct-repair programs. Hutchins made this decision many years ago and today runs a highly successful business with a focus on customer service, satisfied employees and sustainable business practices. Hutchins' television and radio commercials proclaiming "insurance companies don't want you to come to my shop" are famous throughout Virginia.
The Independents' Day Conference and Spring Auto Glass Show will be held May 12-14 at the Sanibel Harbour Resort in Fort Myers, Fla.
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