Industry Representatives Share September
September 11, 2012
by Penny Stacey, email@example.com
As the nation marks the eleventh anniversary since the September
11 terrorist attacks in the U.S., several industry representatives
have shared their stories with glassBYTEs.com/AGRR
magazine about where they were when they heard the news about what
Dale Malcolm, technical manager for Dow Automotive Systems' aftermarket
division, was in Minneapolis, where many in the auto glass industry
wereor were headedin light of the upcoming auto glass conference
scheduled to be held there later that week.
"I was already in Minneapolis for an NGA Certification Committee
meeting and I was unable to be in the meeting as a work meeting
took me away that morning," he recalls. "I was intending
to join the group in the afternoon but was not able to as the mornings
events unfolded. Our friend, Gene Nichols [of Guardian Industries]
was standing in as Committee Chair for me and he reminds me of that
favor from time to time to this day."
He continues, "I was in a meeting with our representatives
and other Dow Automotive team members. We started the meeting just
as the first reports came in and it had not taken on the significance
it ultimately would
We finished the meeting shortly after
the second tower fell. We listened to the news in a large group
of other hotel guests numb to the reports and rumors flying around.
All my coworkers and I gathered that afternoon at the home of our
local representative for a cookout and support. We all headed home
by car in groups and those that waited were stuck there for at least
another day. As we drove through Chicago and the Sears Tower came
into view I looked up and the absence of planes in the sky spoke
volumes. I will never forget. "
glassBYTEs.com/AGRR magazine publisher Debra Levy also had
already arrived in Minneapolis for the week's events. "I was
in Minneapolis Hyatt at an AGRSS® Council meeting with about
40 people from around the country when the cell phones started to
go and it became apparent we were under attack," she recalls.
"We took a break and went down to a very little TV that people
had gathered around in the convenience store on the ground floor.
I knew my brother, a New York City firefighter, was working that
day but I didn't know the time of his shift, though the TV said
that all of FDNY had been called in. I looked up at the TV an instant
before the first tower fell. It took about 30 seconds for my brain
to register what I might have been watching and that he might have
been there. I felt my whole body sway and my knees buckled as I
fell down on them."
It wasn't until several hours later that she was able to confirm
his safety. "It was impossible to get through by phone,"
says Levy. "Eventually family friends from Spain were able
to reach my brother, find out he was fine, and then call back to
the States to notify all of useven my parents who were just a few
miles from himthat he was all right."
Neil Duffy, owner of Auto Glass Menders in San Jose, Calif., and
a glassBYTEs.com blogger, was at Lake Tahoe for a golf tournament.
"I had turned on CNN after waking and heard that a plane had
hit one of the towers," he says. "I had just got out of
the shower when I saw the second plane crash into the second tower.
I can't recall being so horrified and sickened for three decades.
It was immediately apparent that something sinister and evil just
had taken place. I drove out the golf course and no one talked about
anything else and I then decided to withdraw [from the tournament]
and drive the 200 miles home. Never has that trip seemed so long
and angst-filled. I wanted to be home with my family and nothing
Several industry representatives also have taken the time to share
their remembrances on the glassBYTEs.com/AGRR magazine message
"I was on my way into work, [and] I had just stopped by the
ATM at my bank to make a deposit when the local news on the radio
said they had a report [that] a plane [had] just hit one of the
World Trade buildings," recalls one Midwestern industry representative.
"So I am thinking a Cesna or something ... I was sitting at
a traffic light in Eau Claire, Wis., and the local news had a live
feed on and Peter Jennings was interviewing someone who witnessed
the crash when all of a sudden this guy yell[ed] out, '
plane just hit the other building!' I sat there with my hand over
Another industry representative recalls that he had not yet started
his work day yet when the tragedy began. "I was having coffee,
watching the local news. The broadcast cut to national news, [saying]
something about a plane hitting the first tower," he recalls.
"I told my wife to come and see. Then the surreal moment [came]
when the second plane hit. I asked my wife, 'Is that what we just
saw happen? Did that really just happen?' We were in disbelief."
Where were you on the morning of September 11? Click here
to share your own stories on the glassBYTEs.com/AGRR magazine
This story is an original story by AGRR™ magazine/glassBYTEs.com™. Subscribe to AGRR™ Magazine.
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