NAGS’ Oliver and Patterson Participate in Q&A at IGA Conference
This morning Bud Oliver and James Patterson of National Auto Glass Specifications International (NAGS) took center stage at the Independent Glass Association’s (IGA) Annual Conference in Las Vegas to answer attendees’ burning questions about NAGS and how it works.
|Bud Oliver of NAGS took center stage this morning, along with James Patterson, to answer attendees' many questions about the company's parts-numbering and pricing system.
One common question was: how does NAGS create the numbers in its catalogs?
Oliver explained that the numbers are generated by much research, much of which comes from shops who share their retail acquisition costs for glass.
“We’re constantly adjusting information,” Oliver said. “Anyone who wants to send their cost data is welcome to do that.”
And, what if NAGS didn’t exist?
“If there was no NAGS benchmark, the carrier would have to figure out a way to determine the pricing,” Patterson said.
Faced with many questions about discounting from insurance carriers, Patterson noted that when NAGS develops its benchmarks, a profit margin is included.
“We don’t take that profit margin away,” Patterson said. “The market does.”
The IGA Conference continues through Saturday, May 3, at the Cashman Center in Las Vegas.
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