Several 2013 Hyundai Veloster owners have complained to the National Highway Traffic Safety Administration (NHTSA) that their sunroofs are shattering. While Hyundai issued a recall in late 2012 on certain model-year 2012 Velosters for the same issue, a recall on the 2013 model has not been announced. NHTSA has not opened an investigation and the vehicles are under warranty.
“The issue [an earlier recall on the 2012 model] has been taken care of. We captured the population affected. There are many things that can happen with sunroofs. They can be hit by an object, have defects with the glass and more,” says Jim Trainor, Hyundai’s product public relations senior group manager.
Most sunroofs from other OEMs have had issues and Hyundai is not alone, he adds.
“There was an intermittent malfunction with the assembly and loading robot and occasionally there was some contact with the robot loading arm and the sunroof glass,” says Trainor, discussing the 2012 model recall. “That contact, in some cases, caused damage to the glass which is what lead to the fracture of that glass in the field.”
Hankuk Sekrit manufactures the sunroof.
Owners of the 2013 model have been complaining to NHSTA of a similar issue with sunroofs shattering. In response, Trainor says it is “unfortunate to single Hyundai out.” The issue is common with many sunroofs, he points out.
“While driving on Highway 83 in Pharr, Texas, I heard a loud explosion suddenly and wind howling. I immediately set my hazards to alert the vehicles near me as I thought I was in a wreck. I looked up to discover that my panoramic sunroof had exploded and shards of glass were flying both behind my vehicle and inside my vehicle,” writes a 2013 Hyundai Veloster owner in a complaint posted February 28, 2014 on NHTSA’s site.
“I ended up with minor cuts and scrapes as a result. I called Hyundai, but they stated that this vehicle was not likely part of an earlier recall. … There is no possible way I couldn’t have heard a rock that size hit my vehicle directly on my sunroof strong enough to smash through the layers of my sunroof and pop the frame out of place. … The dealership is in process of replacing the sunroof but I’m concerned the underlying problem is being missed,” the owner adds.
“While driving on the 528 heading to work, there was an impressive explosion sound followed by glass shards and pulverized glass from the sunroof being propelled into the car forcefully,” another owner writes on November 14, 2013. “I was driving at approximately 70 mph and the sunroof was closed, all other windows were closed as well.”
On August 8, 2013, a consumer writes, “I own a 2013 Hyundai Veloster that I purchased in May. While driving over the Tappan Zee Bridge this morning, my sunroof spontaneously exploded without warning. I was in shock, covered in glass and unable to pull over until I reached the toll plaza.”
“My 2013 Hyundai Veloster’s sunroof exploded violently while parked under the carport,” writes another owner on November 12, 2012. “It caused damage to the interior and to the surrounding vehicles.”