Solera Holdings is now the preferred provider of automobile insurance claims processing software and services for Suncorp Group, which includes a portfolio of leading general insurance brands in Australia and New Zealand.
Solera is in the process of purchasing Pittsburgh Glass Works’ Insurance and Services Division, which includes LYNX Services, GTS and Glaxis, along with other information technology services.
“It is a real privilege to be awarded this exclusive agreement by Suncorp, a recognized industry innovator focused on enhancing the customer experience. This agreement is a tribute to the strength of Suncorp Group’s leadership in Australia and New Zealand,” says Tony Aquila, founder, chairman and CEO of Solera.
“This preferred supplier contract is the result of an extensive review of the Audatex product, an exceptional claims platform,” adds Leigh Bryan, Suncorp’s group head of motor claims. “We are excited about the potential to drive higher satisfaction for our policyholders, while offering our repairer partners easy access to comprehensive automotive data, which they have told us is one of the key barriers to them repairing our customers’ cars.”