The National Highway Traffic Safety Administration (NHTSA) and Ford have recalled select 2014 model-year Ford Escapes due to a potential issue with the urethane bond between the panorama sunroof and the attaching bracket.
“In some of the affected vehicles, an improperly cured urethane bond may exist between the panorama roof glass and the attaching bracket,” according to a letter Ford sent to NHTSA.
“A panorama roof assembly with improperly cured urethane bond may result in noise, water leak or separation of the glass panel from the vehicle, potentially increasing the risk of accident or injury,” Ford officials wrote to NHTSA.
If an automotive glass repair and replacement company gets a call regarding this issue, the shop’s owner should direct the customer to call their local Ford dealer, according to Ford. Directions to inspect the build date and sequence number to see if the sunroof is affected by the recall can be found here.
“If the date is 10/10/13 and the sequence number is 253 through 287, install a new front panorama roof glass assembly,” Ford instructs.
In November, Ford’s Louisville Assembly Plant received notice of a warranty claim regarding a “squeak and rattle concern” on the panorama sunroof.
“Engineering requested the part be returned to the supplier for review,” according to Ford officials. “The supplier review indicated a possible urethane curing issue between the glass and the mounting bracket. A review of the supplier’s production bonding pressure data showed that 10 sequential panorama roof assemblies may have been manufactured with improperly mixed urethane.”
From December 2013 through February 2014, the supplier—Inalfa Roof System in Auburn Hill, Mich.—experimented with the urethane manufacturer (which was not named) to determine if improperly mixed urethane would cure over time. Improperly mixed samples were aged up to 10 weeks.
“In March 2014, the supplier and Ford engineering reviewed the test results and concluded that the improperly mixed urethane would properly cure over time,” Ford reported.
The assembly plant was notified of another warranty claim in April or May 2014. In this instance, the panorama lite had reportedly separated from the vehicle while driving.
“Contrary to the prior testing results, the warranty report indicated the urethane bond may not have been properly cured. Engineering reviewed the warranty claim for the alleged separation and brought the issue to the attention of Ford’s Critical Concern Review Group,” Ford officials told NHTSA.
Approximately 1,867 vehicles in the United States and federalized territories are potentially affected.