Robocom Systems International says that Safelite AutoGlass has launched the company’s labor management system in its Braselton, Ga., distribution center.
“While we are in the very early stages of our implementation of Robocom’s labor management system, one of the first benefits we have recognized is a heightened awareness among both our supervisors and employees on the distribution center floor,” says Rich Glover, vice president of manufacturing and distribution at Safelite AutoGlass. “It seems that just providing the information has brought attention to productivity and performance. Our supervisors and managers are able to monitor real-time employee performance throughout the day and run reports at the end of the day, shift or week to see how we are performing at multiple levels against the standards established for our operations. And we are presenting real-time employee performance on large display monitors that have been placed around the distribution center so that our employees can check their performance throughout the day.
“As our supervisors use the information provided as a coaching tool to work with our distribution center employees, we expect to see improvement in our overall productivity and throughput,” Glover adds.
“[The labor management system] will provide Safelite AutoGlass an accurate and objective tool for measuring individual employee performance,” says Fred Radcliffe, Robocom president.