A website that bills itself as “topclassactions.com” has published a report that hints of a potential legal action against Safelite AutoGlass. The website appears to be connected with the legal industry, although glassBYTEs.com™ editors were unable to confirm its actual ownership.
An article called “Safelite Auto Glass Repair Practices Under Investigation” says, “A class action lawsuit investigation is underway looking at questionable practices by Safelite AutoGlass, one of the nation’s largest retailers of windshield glass replacement and auto glass repair. Consumers with deductibles of $350 or more may have been overcharged for car window replacement, allegedly in violation of state and federal consumer laws.”
The report states that “Safelite is also being investigated for engaging in ‘steering,’ the illegal practice of referring customers to its own repair shops for windshield glass replacement services.
“Consumers whose insurance company referred them to Safelite for windshield replacement and who had a deductible of $350 or higher may be entitled to compensation,” according to the website.
Ultimately, the report encourages consumers who fit the criteria to fill out a form to discuss their windshield replacement experience with a consumer attorney.
Due to time constraints, Safelite AutoGlass officials were unable to offer a comment at press time.