NHTSA Opens Review of Chrysler Crossfire Over Possible Backlite Issue

The National Highway Traffic Safety Administration (NHTSA) is reviewing a potential issue with 2005 Chrysler Crossfire Convertibles backlites after a consumer petitioned the agency for an investigation.

Chrysler has extended the warranty coverage on the model’s backlite adhesion in certain Southern states after reports that backlites have been separating from their adhesive bonds. More than 150 consumers have complained to NHTSA about the issue, many in states outside of the extended warranty coverage.

“In a letter dated June 25, 2014, a consumer petitioned NHTSA concerning Chrysler’s decision to limit its extended warranty coverage on the convertible top back glass in model year 2005 Crossfire vehicles to certain U.S. states,” according to an Office of Defect Investigation (ODI) document.

Chrysler extended its warranty coverage for this potential issue in September 2011 for vehicles originally shipped to dealers in Alabama, Florida, Georgia, Louisiana, Missouri, North Carolina, South Carolina, Tennessee and Texas.

“Owners of the vehicles in the covered states were provided an extended warranty of 10 years or 100,000 miles, whichever occurs first,” according to the ODI document.

However, the consumer who petitioned NHTSA, as well as others who have reported complaints to the agency, report the backlite issues are occurring outside of the covered states.

“The 158 complaints cited also allege rear-glass separation,” according to the ODI document. “There are no allegations of injury or related crash events.” The consumer’s petition is being evaluated by ODI.

“The rear window came out of the convertible after purchasing it one month earlier,” an owner reported to NHSTA on August 25, 2014. “It sounds like this is a very common problem.”

Another owner reported on July 29, 2014, “The car was parked in my driveway and the rear glass window has separated from the convertible top. I could not believe it. I bought this car just two short years ago with only 12,000 miles on it. A neighbor of mine has the same vehicle and the same thing happened. … I have since found out Chrysler had a recall on this top and they replaced his top for free and gave him a lifetime warranty on it. When I called the Chrysler recall department, they said my VIN number did not quality for replacement because my car was shipped to Virginia and not a Southern state. That is pure junk. A defect is a defect no matter where the car was originally shipped to.”

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3 Responses to NHTSA Opens Review of Chrysler Crossfire Over Possible Backlite Issue

  1. Pingback: NHTSA Opens Review of Chrysler Crossfire over Possible Backlite Issue | Auto Glass Safety Council™

  2. bob rash says:

    reporting the rear window of my convertible 2005 chrysler crossfire fell out luckily i wasn’t driving on interstate, went to dealership and also called chrysler and was told nothing they could do for me. cars from certain states get a full extended warranty and new top, this is dangerous and an ongoing problem with these cars. there should be a recall and a new top for these automobiles.

  3. Michael Hatcher says:

    2005 crossfire. Why was Mississippi not included? My window fell out and I had it reglued but it does not look like it did inside and outside now. Looks less than original. When window fell out the last glued section tore top material with weight glass on it.

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