Renee Cacchillo, Safelite Group senior vice president of customer, brand and technology has been named a “2015 Customer Champion” by 1to1 Media.
Each year, 1to1 Media recognizes 15 professionals “who understand that engaged customers make a positive bottom-line impact,” according to Safelite.
“1to1 Media’s Customer Champions is a one-of-a-kind awards program that honors and spotlights the individuals responsible for game-changing customer-focused strategies,” says Mila D’Antonio, 1to1 media editor-in-chief. “Customer experience is no longer a ‘nice-to-have program.’ It’s a ‘must-have’ strategy. These 15 winners have demonstrated true commitment to implementing or evolving focused strategies that have made measurable impact on their organizations, their customers, and their service or product offerings.”
Cacchillo, who is responsible for the customer experience for both Safelite AutoGlass and Safelite Solutions, was recognized for “leading a cross-functional team in envisioning the customer of the future,” according to Safelite.
“I am honored to be recognized by 1to1 Media,” says Cacchillo. “Much credit goes to the teams behind our customer-driven efforts and all the associates who bring to life a memorable customer experience each and every day.”