Arizona Attorney General Mark Brnovich has sued Prescott Valley, Ariz.-based A.J.’s Auto Glass over alleged do not call violations. He says the AGRR company allegedly made unwanted phone calls to consumers listed on the National Do Not Call Registry to advertise windshield repair and replacement services.
“Consumers claim they tried to block A.J.’s Auto Glass telephone solicitations and could not do so since the continuing telephone calls would show up as different telephone numbers on the consumers’ caller IDs,” according to a statement from the Attorney General.
The calls allegedly continued even after consumers asked the company not to call again.
The glass shop solicits customers directly or via a third-party telephone solicitor, according to court documents filed in Maricopa County Superior Court.
According to the Federal Trade Commission, most telemarketers should not call a number once it has been on the Do Not Call Registry for 31 days. If they do, a consumer can file a complaint.
The Attorney General wants the court to order the AGRR company to stop all telemarketing, pay a civil penalty and cover investigative and court costs.
According to the Better Business Bureau, 28 complaints have been filed against the company and A.J.’s Auto Glass has not responded to them.
The AGRR company had not yet responded to a request for comment at press time.
To read a copy of the complaint, click here.