Get Tips on Managing the Millennials in Your Future—Customers and Employees

Auto Glass Week™ is the one event that brings the entire auto glass industry together under one roof. Attend to get caught up on the latest in education, watch the top auto glass repair and replacement technicians and Customer Service Representatives (CSR) compete, see the best industry suppliers and network with your peers. On Thursday, October 5, from 8:45 a.m. – 9:45 a.m., Auto Glass Week will feature a timely presentation which focuses on two areas: millennial employees and customers and how to find and keep both.

You’ll learn characteristics of millennials, where to find employees, and strategies to use to keep them. Then you’ll learn the characteristics of millennial buyers and where to find them, how to appeal to them and what attributes they value. Be sure to learn about the largest generation in the United States. With a current population of around 79 million, the millennial generation is expected to grow to 81 million over the next 20 years, according to the Census Bureau’s latest estimates. They are your future.

Thursday, October 5

8:45 a.m. – 9:45 a.m.

Managing the Millennials in Your Future—Customers and Employees

The instructors include:

Casey Flores, uber-millennial and account executive for Auto Glass Week™ 

Casey Flores

Casey Flores is an account executive for Auto Glass Week and Key Communications, Inc. and is the former editor of Window Film and Paint Protection Film Magazine. Flores graduated with a degree in communication studies from California University of Pennsylvania and is a member of the National Communication Association’s Honor Society. He is an award-winning millennial, having won gold with Chris Bunn, video producer, from the American Society of Business Publication Editors’ (ASBPE) for the episode, “The Texas Film Giant.” Bunn and Flores also received a bronze in the video news category for its FILM’d episode, “Pro Tint Orlando Opens Following Pulse Shooting.” TintTV also took home a national silver ASBPE award for the episode on Genesis Window Tinting.

Daniel Snow

Daniel Snow, manager of® 

Daniel Snow has been part of the team at a major glass information company for more than two years before being tapped to manage®. He holds a Bachelor’s Degree in Business Management from George Mason University, and has been able to put his numerous skills and attributes to use at glass-related events. Prior to this role, he worked in the real estate industry as a marketing specialist for a sales team and assisted in the firm’s administration. Snow even spent a summer working at a local family-owned and operated glass shop prior to attending college and is an Auto Glass Safety Council™ Certified Technician.

Auto Glass Week will be held October 4-6 at the Palm Beach County Convention Center in West Palm Beach, Fla.

Educational seminars are tentative and subject to change. To view full descriptions and further details, please click here.

This is your opportunity to hear from the best in the industry. Register today to take part in the full educational offerings. Pre-registration ends September 18.

For more information on Auto Glass Week, visit or follow us on Facebook.

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