Prius Owners Bring Lawsuit against Toyota – Claiming Defective Windshields

Several Toyota Prius owners filed a lawsuit against the car company claiming to have defective windshields. According to the vehicle owners’ complaint, Prius windshields from 2016 and 2017 randomly crack and break without being in hazardous conditions.

According to the amended complaint, the vehicle owners experienced design defects that affected their safety. “The windshield defect can manifest at any time, while parked or operating at highway speeds, and requires windshield replacement in order to ensure safe operation of Class Vehicles. The windshield defect presents a substantial safety risk,” according to an excerpt from the complaint.

Several drivers stated their windshields started getting small nicks and cracks that eventually spread. If a crack spiders outward across a person’s windshield it can inhibit the driver’s ability to see and avoid risks while driving. Low visibility can increase a driver’s chance of getting into an accident. The vehicle owners also claimed the defective windshield weakened the overall strength in the front of the Prius in the event of an accident. “… this exposes vehicle occupants and fellow drivers to a substantial and unreasonable risk of physical harm. The only means by which to remedy the defect once it manifests is to replace the windshield, often at considerable expense,” says an excerpt from the complaint.

The class action lawsuit claims Toyota is responsible and should replace the defective 2016 and 2017 Prius windshields free of charge.

Toyota denied the lawsuit’s claims. The company believes the claims made in the lawsuit were too broad, and referenced its warranty, stating the windshield damages claimed by Prius owners were not covered by its warranty. Toyota moved to have the class certification denied because it claimed there are countless common ways for a driver to damage their windshield and that it is too early to determine the causes for the broken windshields.

An opposition brief was filed this week wherein vehicle owners opposed Toyota’s claim that the cause for broken windshields was too broad. In addition the Prius owners stated “the injunctive or declaratory relief plaintiff seek in the form of a recall would provide all plaintiffs and class members with that for which they bargained: class vehicles with non-defective windshields.” Which means, the Prius owners would like their windshields fixed or replaced. They believe the replacement or repair should be given to them because when they purchased their vehicle they were under the assumption of a non-defective windshield being included.

The initial class action lawsuit was filed on 3/1/18. The Toyota Prius Defective Windshield Class Action Lawsuit’s name is Squires, et al. v. Toyota Motor Corp., et al., Case No. 4:18-cv-00138, found in the U.S. District Court for the Eastern District of Texas.

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8 Responses to Prius Owners Bring Lawsuit against Toyota – Claiming Defective Windshields

  1. Pingback: Prius Owners Bring Lawsuit against Toyota – Claiming Defective Windshields | Auto Glass Safety Council™

  2. Michael OBrien says:

    Does this also include the 2018 Toyota Prius. A small stone hit he windscreen on the bottom passenger side making a web like fracture which soon traveled half way up into the window within a couple of days. The dealer said I had to claim this on my insurance

  3. S. haasis says:

    I have a 2018 Prius with a crack coming out perpendicular to the edge of the window, then curling up. The dealer says a small rock hit the black part of the window (runs along the edges and should be shielded by the rim). The dealer kept running his ink pen thru the crack and said that was how he could tell that it was caused by a rock because his ink pen stood in one spot. It would have had to be a very small pebble.

  4. john goodman says:

    Ive had two replacements already 2016 Prius. The windshield are weak. They know it.

  5. Kathleen adrean says:

    I too have 2016 Prius car parked one day no scratch or pebble mark next morning a big scratch was against front window running straight across

  6. Elida Ramos says:

    My windshield on 2016 Prius started with a random crack by the rearview mirror and ran up and down and across. Please advise. This is so disappointing that Toyota has so many complaints and done nothing to support this error..not even try to get the #s to confirm its not just random so the may hold themselves accountable.

  7. Pamela Ott says:

    My brand new 2019 RAV4 must have the same windshield. Once it started getting hot here in Michigan I wasn’t hearing or seeing rocks hit my windshield. But within 11 days this month I suddenly had 2 different areas chip and a huge crack traveling 2/3 of the way down my windshield from something else. That has GOT to be a defect. No way that happens that many times in 11 days without me even hearing a stone hit. I’ve only had the car since mid February! And sure you can turn it in to insurance and get another claim on your file! No thank you! I’ll be out $800+. If I get anything else after getting a new windshield I’ll be joining this lawsuit!

  8. Steve Jones says:

    I have a 2018 Prius 2. Wife came out of library only to find a crack that started below the windshield and extended into an S curve. There is no sign of impact whatsoever but the Toyota dealer is claiming a stone caused the crack

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