Loss of Visibility Soon May Be the Root for Recalls

The National Highway Traffic Safety Administration (NHTSA) recently issued recalls that affect driver visibility. The two vehicle makes included in the recall are Mercedes Benz and Honda–thousands of vehicle owners are affected by these recalls.

More than three hundred 2018 Mercedes Benz drivers are affected. The affected models include: the C300, C300 4MATIC, C63 AMG, and C63S AMG. According to the NHTSA, the rear window in the affected models may loosen and detach itself from the vehicle due to incorrect bonding. If a drivers’ rear window detaches, he or she may experience an increased chance of getting in to an accident due to a loss in visibility.

Affected vehicle owners will be contacted by Mercedes Benz USA. Dealers will also rework the rear bonding at no charge to the customer. Glass shop owners and representatives can tell their customers to call Mercedes Benz customer service at SA customer service at 800/367-6372.

More than 230,000 Honda drivers are affected by the recall. The two Honda vehicle models at risk for visibility loss are, the 2018 Honda Accord and 2019 Honda Insight. “In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111 [that affects] rearview mirrors,” according to the NHTSA. An accident is more likely to happen if the driver tries to utilize their back up camera and is unable to view their distance when in reverse.

Honda will notify its affected owners, and dealers will reprogram the display audio unit software, at no cost to the customer. The recall numbers associated for both models are K2G and V2F. This recall is expected to start on November 5, 2018. Auto glass shop owners and representatives can tell their customers to contact Honda’s customer service at 888/234-2138.

Glass shop representatives working on either recall can also tell their customers to contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888/327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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2 Responses to Loss of Visibility Soon May Be the Root for Recalls

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