Caliber Collision and Abra Auto Body Repair of America Become One

Caliber Collision Centers (Caliber) and Abra Auto Body Repair of America (Abra) announced the merger that unites the companies across the U.S closed today.

Going forward, the combined company will be investing more in enhanced technologies, specialized resources and innovative processes to redefine world-class standards for quality repairs and customer service in the industry, according to the company’s release.

“Caliber and Abra have very similar leadership philosophies and cultures. Combining these two world-class organizations will allow us to offer our customers greater convenience of our best-in-class collision repair experience across 37 states and the District of Columbia,” said Steve Grimshaw, Caliber’s CEO, who now serves as CEO of the newly combined company.

“We plan on maintaining all existing centers from both companies as we embark on our journey to create one company with one operating model and one culture. And we remain committed to serving our valued insurance clients through the companies’ partnership programs, while enhancing their customers’ overall experience and complete satisfaction,” Grimshaw added.

According to the newly combined company’s release, it will operates under the Caliber brand name, and will provide customers and clients with the first national lifetime warranty. It’s also aiming to offer glass repair, diagnostic scanning and calibration services and the broadest network of OEM-certified locations in the U.S.

Terms of the transaction were not disclosed.

“We believe this merger represents the next evolution of the collision repair industry. The combination further enhances the companies’ best-in-class performance metrics, proven acquisition integration processes, strong relationships with insurance clients and career opportunities for our teammates,” said Erik Ragatz, partner at Hellman & Friedman. “The combined company’s expanded suite of one-stop services, together with its culture dedicated to doing the right thing for customers, clients and teammates, represents the future of the collision repair industry.”

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1 Response to Caliber Collision and Abra Auto Body Repair of America Become One

  1. Roy Smalley says:

    “Client” defined: The party for which professional services are rendered. AKA customer.

    “Customer” defined: A customer is an individual or business that purchases the goods or services produced by a business. AKA client.

    So, who enters the contract for repair?

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