New Hampshire OEM Bill Exempting Auto Glass Passes House

A New Hampshire bill that has major implications for the auto glass industry recently passed the state’s House of Representatives. The bill requires insurers to pay repair shops based on their conformance to OEM procedures, but exempts auto glass services from the requirement.

The bill passed the House by a vote of 247-101 on March 19.

Specifically, the bill, H 664, adds the following text to New Hampshire’s RSA 407-D:

“Insurers shall pay a claim to the claimant or repairer based upon the repairer’s utilization of repair procedures or specifications that conform to the original equipment manufacturer’s recommended procedures, specifications, or allowable tolerances of such vehicle year, make, model, and trim level. If the repair procedure or specification from an original equipment manufacturer includes a directive to conduct a scan, calibration, or diagnostic test of a vehicle’s electronics systems before or after the commencement of repairs, such directive shall be considered as a required part of the repair procedure. The insurer shall reimburse the repairer if the repairer follows the directive.

The bill was introduced in January and referred to the House Commerce and Consumer Affairs Committee. On March 13, the committee voted “ought to pass” with an amendment that excludes glass shops from the legislation, as follows:

“This section shall not apply to vehicle glass repair and replacement services including, but not limited to, the calibration of Advanced Driver Assistance System (ADAS), when done by an automobile glass company. The company shall notify their customer after repair whether calibration has been performed.”

Click here for the full text of the current, amended version of H 664 as passed.

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