Safelite Group Announces New Chief Customer Experience Officer

Safelite Group, parent company to Safelite AutoGlass, announced the promotion of Renee Cacchillo to executive vice president, customer experience officer.

“As the architect of our customer driven strategy, Renee’s proven record of success in improving customer and business insights has been evident since first joining Safelite in 2011,” said Tom Feeney, president and CEO. “Throughout her tenure, she has developed Safelite’s strategies and focus on innovation, as well as held a significant presence with clients through the Solutions business.”

“Our strategic approach to customers and clients continues to grow and we are committed to seamlessly integrating the customer function and approaching the overall experience through a single lens, along with operating as a single engine,” said Cacchillo.

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