Windows May Detach Following Recent Volvo Recall

The National Highway Traffic Safety Administration (NHTSA) has issued a new recall that directly impacts the auto glass industry. Volvo Trucks North America (Volvo) vehicle windows are the main focus on the administration’s recall.

More than 11,000 2018-2020 VNL and VNX Volvo vehicles configured as 740 and 760 sleeper models are affected. According to the NHTSA, the company is recalling its vehicles due to the possibility of its sleeper bunk window becoming detached from its frame and subsequently, falling off of the vehicle. The administration stated, the possible issues with the vehicle’s windows may impact the driver and cause them to increase their chances of getting into an accident because the window “may strike another vehicle or pedestrian.”

According to the Administration, the quality of the adhesion between the hinge and glass, the size of the mechanical fasteners that are redundant and driving the vehicles with the windows open, are all factors into the cause of this recall.

Glass shop representatives working on the recalled models can assure their customers that the window hinge will be replaced for them at no cost. Volvo stated it has notified all affected vehicle owners earlier this month and aims to send another notification. Shop owners can advise their customers to contact Volvo’s customer service center if they have more questions at 1-800-528-6586, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The number for this recall is RVXX1902.

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