Roof Hatch and Mirror Glass Recalls Surface – What You Should Know

The National Highway Traffic Safety Administration (NHTSA) issued two new recalls that directly impact the auto glass industry. The auto manufacturers involved are Motor Coach Industries (MCI) and PACCAR Incorporated (PACCAR).

PACCAR

Thousands of 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles, made by PACCAR are affected by the administration’s latest recall. The administration states the mirror glass found in select models may detach from the mirror carrier plate caused by “inadequate adhesion,” which can cause a visibility issue for the driver.

“If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury,” a portion of NHTSA’s release reads.

Glass companies working on the recalled models can assure their customers that their upper mirror glass and mirror carrier will be inspected and, if necessary, replaced for them at no cost. PACCAR stated it has notified all affected vehicle owners about the possible visibility issue. Shop owners can advise their Kenworth vehicle model owners to contact PACCAR’s customer service center if they have more questions at 1-425-828-5888. Meanwhile, their Peterbilt vehicle owners may call 1-940-591-4220. The recall numbers are 19KWC and 19PBC.

MCI

Several MCI vehicle owners who own 2019 J3500 and D4505 buses, as well as 2018-2019 J4500 buses equipped with Transpec T287x series glass roof hatches were impacted by the company’s latest recall.

According to NHTSA, temperature and vibration stresses may cause the tempered glass roof hatch to shatter and increase the risk of an accident due to a loss of visibility.

“If the tempered glass from the roof shatters, glass fragments may fall onto passengers, increasing the risk of injury,” a portion of NHTSA’s release reads.

Glass companies working on the recalled models can assure their customers that their roof hatch will be replaced at no cost. MCI stated it aims to notify all affected vehicle owners prior to the expected recall start date of June 14, 2019. Shop owners can advise their customers to contact MCI’s customer service center if they have more questions at 1-800-241-2947, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. MCI’s number for this recall is SB 471.

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1 Response to Roof Hatch and Mirror Glass Recalls Surface – What You Should Know

  1. Pingback: Roof Hatch and Mirror Glass Recalls Surface – What You Should Know | Auto Glass Safety Council™

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