If you are not familiar with two industry organizations that relate to setting certifications and standards related to the auto glass industry, in addition to the Auto Glass Safety Council, glassBYTEs takes a look at two such programs today. These two programs are more related to collision repair but they do offer options related to glass for shops to be aware of.
First up is the Automotive Manufacturers Equipment Compliance Agency Inc. (AMECA) which offers certifications for four products types, including glass. The company says on its website that those who want an edge on the competition—and with their customers—should participate.
“AMECA’s ISO Certification program was designed by automotive industry professionals,” according to the company’s website. “We live, breath and occasionally bleed automobiles. The program was developed around industry best practices. It is not a “one and done” program. Our process is robust and intelligently designed with feedback loops for continuous improvement.”
The program was announced in the spring of 2018, and AMECA is an ISO-17065 accredited certification agency through A2LA. The comprehensive AMECA ISO certification process provides assurances to consumers and offers manufacturers a high-level program with feedback loops for continuous improvement, according to that announcement.
AMECA offers an affordable, efficient certification from a company dedicated exclusively to the automotive market, added Kevin M. Wolford, director of the company.
“Our industry research indicates that 80 percent of consumers value third-party product certifications for their automotive equipment,” said Wolford. “We have modeled our program to be robust, affordable and efficient to provide manufacturers an in-depth evaluation from a company with a long-standing record of excellence in safety equipment compliance services. Our certification gives the consumer instant assurance for quality, safety and design of the product they are purchasing.”
Another program is the Collision Industry Electronic Commerce Association (CIECA). CIECA’s membership is open to members of the collision repair and property restoration industries, and related segments which includes auto glass replacement facilities. The mission of the group is to develop and promote electronic communication standards that allow the collision industry to be more efficient.
CIECA Standards help organizations do business more efficiently by improving data flow and reducing errors, according to its website. They can also be used to exchange information with external partners, or between departments within companies/organizations.
The mission of the CIECA glass committee is to develop standards to electronically exchange data between parties involved in business segments associated with the auto glass replacement industry, the website states. The committee is chartered with developing electronic business standards that can be adopted and implemented by auto glass replacement companies, insurance carriers, third party administrators, suppliers, consumers and related collision industry members and their associations.
The objective of the glass committee is to define standard implementations for data exchange of glass work assignments, repair invoices, remittance advice and acknowledgements between industry participants. The groups affected by these standards include glass installers and suppliers, third party administrators, insurers and information technology providers.