Mercedes-Benz Glass Panel Recall Might Land in Your Shop

The National Highway Traffic Safety Administration (NHTSA) issued a new visibility recall of 79 Mercedes-Benz products affecting 744,852 vehicle owners.

Vehicle models from the vehicle manufacturer’s C-, CLK-, CLS- and E-Class lines sold between 2001 and 2011 will be recalled because of the bonding between the glass panel and the sliding roof frame may deteriorate and cause a detachment, according to the NHTSA.

“A detached glass panel can separate from the vehicle and become a road hazard increasing the risk of a crash,” a portion of the NHTSA release reads.

Mercedes-Benz stated it will notify owner of its latest visibility recall. Auto glass companies working on the recalled models can assure their customers that their sunroof glass panel bonding will be inspected and the sliding roof will be replaced if necessary, at no cost to the customer. Shop owners can advise their impacted Mercedes-Benz vehicle owners to contact the manufacturer’s customer service center if they have more questions at 1-800-367-6372.

The recall is expected to begin Feb. 14, according to the NHTSA. For the complete list of impacted vehicle models, click here.

The administration also issued a recall for an incorrect windshield, which it states impacts 60 Cruise Car Inc. vehicle owners.

“The incorrect windshield could affect the driver’s visibility, increasing the risk of a crash,” a portion of the NHTSA release reads.

Certain 2019 Moke (Cruise Car) vehicles have been listed in the latest recall. According to the administration, the vehicles may be equipped with a windshield of the incorrect glass quality rating. This means these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, “Glazing Materials.”

Cruise Car stated it will notify all impacted owners of the recent recall. Those auto glass professionals working on this vehicle can alert their customers that their windshields will be replaced free of charge. The recall began last week. Auto glass shop owners can inform their customers that they may contact Cruise Car customer service at 1-941-929-1630 if they have additional questions or concerns.