Windshield Class Action Lawsuit Continues

15 new plaintiffs have been added to a class action lawsuit that was originally filed by Christine Powell against Subaru. The suit alleges Subaru of America Inc. (Subaru) was “manufacturing, marketing and selling new vehicles with defective and dangerous windshields that were spontaneously and/or unreasonably cracking, chipping and otherwise breaking.” The plaintiffs are seeking a trial by jury, according to court documents.

“Plaintiffs bring this consumer class action lawsuit because the defendants manufactured, marketed, distributed, and sold 2017-2020 Subaru Forester, 2017-2020 Subaru Outback, 2017-2020 Subaru Crosstrek, 2017-2020 Subaru Legacy and 2017-2020 Subaru Impreza vehicles (collectively known as class vehicles) without disclosing that the class vehicles’ windshields are defective and dangerous due to the fact that the windshields are spontaneously and/or unreasonably cracking, chipping and otherwise breaking,” a portion of the consolidated complaint reads.

According to a consolidated complaint, filed earlier this month by all of the suit’s plaintiffs, Subaru “failed to disclose material facts and a safety concern to purchasers and lessees of the class vehicles.” The consolidated complaint combines Powell’s original suit with two additional class action cases over the auto manufacturer’s windshields that were filed in California and New Jersey.

In its advertising, Subaru emphasizes the safety, quality and reliability of its vehicles knowing consumers rely upon such representations when purchasing or leasing vehicles, according to the consolidated complaint. Several class members allege the auto manufacturer knowingly sold vehicles that did not fit its safety standard.

“Selling vehicles with dangerously defective windshields and refusing to take responsibility for the defects is directly contrary to the safety conscious, trustworthy, and reliable image Subaru advertises,” a portion of the consolidated complaint reads. “Nevertheless, Subaru refuses to honor its commitment to its loyal customers, is jeopardizing the safety of the public, and is forcing its customers to bear the expense of Subaru’s mistakes and malfeasance.”

According to court documents, Subaru issued a technical bulletin to its dealers describing the alleged defect in its windshields. The National Highway Transportation Safety Authority also received complaints from Subaru owners who experienced issues with their windshields, according to the consolidated complaint.

“Defendants’ failure to disclose the defect at the time of purchase is material because no reasonable consumer expects to spend hundreds of dollars to repair or replace windshields that crack either spontaneously or due to a mild impact that should not result in cracking,” the complaint said.

Due to the allegations mentioned in the consolidated complaint, all plaintiffs are seeking a trial by jury. As of press time Subaru has yet to respond, look to a future edition of glassBYTEs for more information on this suit.

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

This entry was posted in glassBYTEs Original Story and tagged , , , , , . Bookmark the permalink.

5 Responses to Windshield Class Action Lawsuit Continues

  1. Pingback: Class action lawsuit against Subaru for defective windshields intensifies

  2. Paul Trible says:

    I’ve had two windshields in my Subaru in 2018 and less than 6 months I’m on my third windshield and they would not do anything. I only had 200 miles on my first one. I now have 19,000 miles. These windshields are very expensive.

  3. Maria Petersen says:

    My 2018 outback was parked in the garage and the windshield cracked. In a matter of minutes after taking it outside the crack went from one inch to a foot long. How frustrating, I don’t even know how much it will cost to fix it.

  4. Lorin Hollander says:

    Our Subaru 2017 Impreza’s has had three windshields crack within thirteen months
    (May 2019 – June 2020)

    Hello

    Our Subaru 2017 Impreza’s windshield cracked around May 2019, while being leased by my son from Subaru in Albany California. After the $1300.00 replacement by Subaru in June 2019, it cracked again in February 2020. It was again replaced by Albany Subaru for $1300.00+ around May 15th, and then sat unused for 3 weeks. The windshield then cracked again around June 18th 2020, during the time we were purchasing the car from my son.

    The cause for the first cracked windshield is unknown, for the second and third windshields, a small pebble or other item apparently hit the windshield (the first time it was not heard or otherwise noticed – for the third occasion , a small pebble was heard hitting the windshield while traveling at around 30 mph). For both the 2nd and 3rd times, within 2 days the windshield was cracked fully across the entire expanse of glass, and continue to expand.

    Three times within 13 months! The tiny pebble we did witness, should never have cracked a windshield, and certainly not cause the glass to crack across the entire windshield expanse.

  5. Pingback: A Look Back At 2020’s Top Stories | glassBYTEs.com

Leave a Reply

Your email address will not be published. Required fields are marked *