Safelite Solutions (Safelite) has announced that on Wednesday, March 25th, 2020, Safelite will cease contact center operations for SGC Network Shop Care and transition service needs to its digital channels, due to decreased volume, according to the company’s announcement. All calls will be directed to contact Safelite via email or through the new, enhanced online experience.
“For all approvals, pricing, and status checks, shops will be directed to contact Safelite via email at ShopCare@SGCNetwork.com or via self-service using SGC.Safelite.com. Third party shops can access support through the online SGC network help center,” a portion of the announcement reads.
Click here to see the full announcement.