Adhesion Issue Sparks Recall

The National Highway Traffic Safety Administration (NHTSA) issued a new safety recall of certain Jayco, Inc. (Jayco) buses, medium, and heavy vehicles. The recall states the affected vehicle models’ adhesive bond between the glass and the metal hinge frame of its frameless windows may fail, which would then allow the glass to detach and fall out.

According to the administration, 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision RVs are included in the recall.

“If the window glass detaches while the vehicle and/or trailer is in transit, it could become a projectile, increasing the risk of a crash, personal injury and/ or property damage. Jayco is not aware of any crashes or injuries related to this condition,” a portion of the NHTSA release reads.

According to the release, Lippert Components Inc. (LCI), changed adhesive products on the 3000 series windows produced from January 6, 2020 through January 23, 2020. When the company first became aware of adhesion failure causing glass to fall out, it immediately switched back.

This recall is expected to begin this week, according to Jayco.

“[All] LCI 3000 series crank out vent and egress windows will be inspected for proper adhesive bond strength where the glass meets the hinged frame. [This will be done by] gently tugging on the glass at the frame by hand or with a tool that will not scratch the glass. If the glass does not separate from the hinge, the bond is good. If the glass shows evidence of separation (not adhering), the glass must be replaced,” a portion of Jayco’s statement reads.

Jayco stated the company would notify affected vehicle owners of its latest safety recall. Auto glass companies working on the recalled models can assure their customers that their frameless windows will be inspected and that their windows will be replaced if necessary, at no cost to the customer. Shop owners can advise their impacted Jayco vehicle owners to contact the manufacturer’s customer service center if they have more questions at 1-800-517-9137.

Jayco’s number for this recall is 9901508.

To view NHTSA’s safety recall, click here.

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