Officials for AIS Windshield Experts announced that the company now offers minimal contact services and cashless claim transactions for customers. The company also deployed an interactive chatbot for its website, which can be used for quick redressal of any queries related to auto glass repair and replacement.
AIS Windshield Experts is a service brand owned by Shield Autoglass Ltd., and, according to the company, is India’s largest automotive glass repair and replacement business. The company also launched a Quick Assistance app that can be used for getting car glass repair and replacement done with minimal contact.
“Customers are looking for minimal contact or contactless services in this pandemic situation and this trend will continue to grow with faster adoption of technology by all players in the eco system,” said Ratish Ramanujam, Windshield Experts chief operating officer.