Visibility Issue Prompts NTHSA to Issue Recall

The National Highway Traffic Safety Administration (NHTSA) recently issued three visibility recalls on Highland Ridge RV, Keystone RV Company (Keystone), and Thor Motor Coach (TMC). Each recall states the affected vehicle models have bonding issues.

Highland Ridge RV

The recall, according to NHTSA, states if the window glass detaches while the trailer is moving it could become a projectile, which would increase the risk of an accident.

“Highland Ridge RV is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out,” a portion of the NHTSA release reads.

The recall began June 15, 2020, according to the company.

Highland Ridge RV stated the company would notify affected vehicle owners of its latest safety recall. Auto glass companies working on the recalled models can assure their customers that their frameless windows will be inspected and that their windows will be replaced if necessary, at no cost to the customer. Shop owners can advise their impacted Highland Ridge RV vehicle owners to contact the manufacturer’s customer service center if they have more questions at 1-260-768-7771 or NHTSA’s vehicle safety hotline at 1-888-327-4236.

Highland RV’s number for this recall is 9901508. NHTSA’s campaign number for this recall is 20V338.

Keystone

Keystone is recalling hundreds of its 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. According to the company, the adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

“If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash,” a portion of NHTSA’s release reads.
Keystone’s number for this recall is 20-375, and this recall is expected to begin July 29, 2020.

Keystone stated the company will notify all of its impacted vehicle owners. Auto glass companies working on the recalled models can assure their customers that their frameless windows will be inspected for proper adhesive bond strength, and that their windows will be replaced if necessary, at no cost. Shop owners can advise their impacted Keystone vehicle owners to contact the manufacturer’s customer service center if they have more questions at 1-866-425-4369 or NHTSA’s vehicle safety hotline at 1-888-327-4236.

TMC

TMC recently announced it is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. According to NHTSA and the company, the adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

The recall is expected to begin on July 5, 2020, and the company’s recall number is RC000192.

TMC will notify all of its impacted vehicle owners. Auto glass companies working on the recalled models can assure their customers that their frameless windows will be inspected for proper adhesive bond strength, and that their windows will be replaced if necessary, for free. Shop owners can advise their impacted TMC vehicle owners to contact the manufacturer’s customer service center if they have more questions at 1-877-855-2867 or NHTSA’s vehicle safety hotline at 1-888-327-4236.

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