Mitchell International (Mitchell) and General Motors (GM) recently introduced the GM Canada Collision Repair Network. Through the Network, participants can access business and technology resources designed to streamline the repair process, which includes auto glass, increase consumer confidence and support the safe return of GM vehicles to the road, according to the companies.
Mitchell will serve as program administrator, overseeing enrollment and verifying that repair organizations meet high standards for facilities, training, tools and equipment, according to the company. The Canadian Collision Repair Network closely mirrors GM’s U.S. program launched in 2018 which is also managed by Mitchell. According to the company, participating facilities will use Mitchell Cloud Estimating with Integrated Repair Procedures to create estimates and repair plans that offer line-level access to GM procedures as the appraisal is written.
“We’re honored to support GM and its launch of the Canadian GM Collision Repair Network,” said Debbie Day, executive vice president and general manager of Mitchell’s Auto Physical Damage division. “Close collaboration and a joint commitment to proper, safe repair has resulted in a successful program for Network participants throughout the US. Having recently introduced Mitchell Cloud Estimating to the Canadian market, now is the perfect time to expand the program to all of North America.”
Unlike other OEM certification programs, the GM Collision Repair Network provides a comprehensive, metrics-driven approach that requires participants have training, tools and repair procedures that can help them properly and safely restore complex vehicles, such as those equipped with Advanced Driver Assistance Systems (ADAS) and constructed of special materials, according to the companies.
“Vehicle complexity has skyrocketed in recent years, necessitating expert knowledge, equipment and tools to do the job right,” said Bob Rintoul, Myers Automotive Group vice president. “With the GM Collision Repair Network, we can be confident we have the resources needed to get vehicle owners back on the road safely. And with the certification, we also have an advantage over the competition.”