Wireless Tablet Makes Assessing Auto Glass Damage More Efficient

Mitchell Internal (Mitchell) and Bosch Automotive Service Solutions (Bosch) introduced the MD-500, a wireless tablet that auto glass technicians can use to more efficiently manage the repair process, according to Mitchell. The MD-500 is a new addition to the Mitchell Diagnostics product suite.

According to Mitchell, as vehicle complexity increases, auto glass and collision repairers must assess damage, complete the appraisal and perform the necessary repair work quickly and accurately. The MD-500 wireless tablet simplifies the process by incorporating Bosch’s vehicle coverage and hardware with the ability to run Mitchell’s full suite of cloud-based solutions—including Mitchell cloud estimating and its integrated repair procedures. The tablet allows auto glass and collision technicians to receive assignments, perform pre- and post-scans, write estimates, link directly to OEM repair procedures based on the Diagnostic Trouble Codes (DTCs), and upload scan reports or photos automatically.

“The MD-500 lets repair planners do nearly everything they need to on a single, mobile device,” said Jack Rozint, Mitchell repair sales senior vice president. “This not only makes their job easier, but it allows them to remain focused on delivering proper and safe repairs. Plus, by using the MD-500 to perform scanning and calibration work in-house, they can reduce cycle time, boost customer satisfaction and, in many cases, increase profitability by not having to outsource the work.”

According to the company, the MD-500 includes a faster processor—completing diagnostic scanning for most vehicle makes, models and years in under 60 seconds—while also easily supporting Mitchell Cloud Estimating. In addition to comprehensive coverage for domestic, Asian and European vehicles, it comes standard with extended battery life and a high-definition display and camera.

“When repairs are complete, the MD-500 capabilities for resetting systems and performing dynamic ADAS calibrations without per-vehicle fees mean that we’ll reduce cycle time and improve our bottom line,” said Brett Clymer, co-owner of Ben Clymer’s The Body Shop, which has five locations in Southern California.

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