Safelite to Close Business Unit

Safelite Autoglass is notifying employees and key customers today that it intends to end its wholesale operation, Service Auto Glass, this week. Safelite Group will officially sunset the Service Auto Glass brand and the wholesale side of its business on Tuesday, January 5, 2021.

“I am extremely proud of the role our wholesale business played in our company’s history. This decision is intended to allow us to fully focus our energies and resources on our core business,” said Tom Feeney, president and CEO of the Safelite Group. The warehouses are expected to remain open and to be used for internal distribution.

Safelite’s wholesale division has faced challenges over the years—most notably selling to a client base with which it often competes. “Moving forward, our wholesale customers will still have access to parts through the same suppliers we use. We will begin actively notifying these customers today,” said Feeney.

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10 Responses to Safelite to Close Business Unit

  1. Tom Moseley says:

    So Safelite doesn’t like selling to business they compete with.
    How do they think we felt all the years having our competition as a third party administrator setting prices and handling/using our money. No conflict of interest here? They have been so successful at steering all the work to themselves that we get no jobs unless our customers fight for us.

  2. David Sousa7 says:

    The giant is sinking.
    I love it

    • Kris Griffin says:

      Sinking….unfortunately not just another way for them to tighten up the supply chain. In my market they had been known to hoard OEM glass making it on intergalactic back order on cars that oem is all that is available or aftermarket is pragmatic on. Certain Honda/Acura vehicles brackets are incorrectly glued to the glass causing the inability to be able calibrate properly. Hence the need for oem. Local dealer could be back ordered 6 months while safelite/service would have plenty in stock.

    • Kris Griffin says:

      Sinking….unfortunately not just another way for them to tighten up the supply chain. In my market they had been known to hoard OEM glass making it on intergalactic back order on cars that oem is all that is available or aftermarket is pragmatic on. Certain Honda/Acura vehicles brackets are incorrectly glued to the glass causing the inability to be able calibrate properly. Hence the need for oem. Local dealer could be back ordered 6 months while safelite/service would have plenty in stock.

  3. Ati Kovi says:

    Their prices were always higher than Mygrant. Only bought 2 windshields from them the last 5 years. And last year I was told they couldn’t even sell me their house brand urethane. Doesn’t bother me in the least that they shut down.

  4. Doug Doering says:

    I don’t wish this upon anyone But…. I hope it is like a cancer that continues with their monopolizing the insurance industry…. and I hope this shit show we watched on TV will get the law makers true colors exposed so someone like safelite cannot or should not directly represent the insurance companies… this put our Auto Glass Industry pretty much out of business back in the day lobbyist/legislature allowed anti-trust laws that have been on the books for years moot….

  5. Laszlo Makrai says:

    After supporting them for 15+ years, they shut down from one day to the next. No warning, no notification, just shut it down. They wanted to save us from along struggle in this economy. They just want kill us small businesses fast and early on. Odd thing is that I was not even competing with them, as all I do is export. So they threw out all of their resellers even the ones who weren’t even a competition. With no Mygrate in our city of even in the county, the only real wholesaler left is PGW which is part of LKQ. I really hate this and it will badly effect my business on a long run. Sad part is the local store employees were super nice and helpful. I did a lot of business with them and they were like a friend to me. Goodby Service Auto Glass.

  6. Mark Allen says:

    I purchased glass for a 65 employee glass shop in Mpls, st. Paul for 26 years.
    The prices were good, and I had access to the largest warehouse with the least issues with these people. They even let me discard the old windshields in their dumpster all those years as long as I was buying from them. They were good to us until a few years ago. They got the new management team, and the shiny vans, and the glitzy commercials where everyone is susposedly excited to have a BBQ and wait for the super happy safelite guy to show up! It started with no more deliveries and higher prices in order to get some of us to move on, and then they just doubled the price on us, without telling us the reasons. I understand completely the reasons for cutting us loose! It will bite them in the end. They had to eliminate 6000 installers during the pandemic. I am happy for the years they were there for us, and the people inside the building were usually decent, barring a few negative nellies. In the end, Mygrant glass is equally as good! Perhaps too understaffed and they can’t keep people in the warehouse, but overall, good prices, good response to issues we may have, and a nice warehouse in Fridle, MN. I am happy. thanks for your service service. Best wishes….Thankfully I work in an area too far for safelite to get to and still make a profit.

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