Bonding Issues Center of Several Recalls

The National Highway Traffic Safety Administration (NHTSA) recently issued three recalls – two from Mercedes-Benz USA LLC (Mercedes-Benz) and one from Hino Motors Sales U.S.A., Inc. (Hino).

Mercedes-Benz

Mercedes-Benz recently issued a safety recall for the following vehicle models that are equipped with panoramic sunroofs:

Vehicle Year(s) Vehicle Model(s)
2014-2015 CLA45 AMG
2014-2017 S550
2014-2019 CLA250 Coupe
2014-2020 S63 AMG
2015 C400, S65 AMG
2015-2016 GLA45 AMG, S600
2015-2019 C63 AMG
2015-2020 C300, GLA250
2016 C450
2016 GLE450 Coupe
2016-2018 C350e, CLA45 Coupe AMG
2016-2019 GLE63 Coupe AMG
2016-2020 GLC300
2017-2019 GLC43 AMG, GLE43 Coupe AMG
2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG
2018 GLC63 AMG
2018-2019 S560
2018-2020 S450
2019 GLC350e

According to NHTSA’s report, the front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

“The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash,” a portion of NHTSA’s report reads.

More than 15,000 vehicles are affected by this recall.

Mercedes-Benz said it will notify all affected vehicle owners of its recall. Auto glass companies working on the recalled models can assure their customers that Mercedes-Benz says it will replace the front panel, at no charge to the customer. Shop owners can advise their impacted Mercedes-Benz vehicle owners to contact the manufacturer’s customer service center if they have additional questions at 1-800-367-6372 or NHTSA’s vehicle safety hotline at 1-888-327-4236. This recall is set to begin May 14, 2021.

Mercedes-Benz also issued a recall for the following:

Vehicle Year(s) Vehicle Model(s)
2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG
2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350
2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, E63 Wagon AMG

NHTSA’s report states that the bonding between the glass panel and the sliding roof frame may deteriorate, and possibly cause the glass panel to detach from the vehicle.

“A detached glass panel can separate from the vehicle and become a road hazard,” a portion of NHTSA’s report reads.

This recall impacts nearly two thousand vehicle owners.

Mercedes-Benz stated it will notify all affected vehicle owners of its latest safety recall, will inspect the glass panel bonding and replace the sliding roof, as necessary, at no charge. This recall is also expected to begin May 14, 2021.

Hino

Hino stated it is recalling more than four thousand of its vehicles because of bonding issues. According to the company, in certain 2020 NE8J, NJ8J, NV8J, NH1A, NV1A and TH1A vehicles the mirror glass may not be bonded properly to the carrier plate, allowing it to detach.

“Detached mirror glass can reduce driver visibility, or become a road hazard to other drivers. Either of these scenarios can increase the risk of a crash,” a portion of NHTSA’s report reads.

This recall is expected to begin May 7, 2021.

Hino stated it will notify all of its impacted vehicle owners. Auto glass companies working on the recalled models can assure their customers that Hino will inspect the mirror production date, and replace it if necessary, at no cost to them. Shop owners can advise their impacted Hino owners to contact the manufacturer’s customer service center if they have more questions at 1-248-699-9390. Hino’s number for this recall is M0340.

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