Settlement Reached in Subaru Class Action Windshield Lawsuit

A settlement has been reached in the class action lawsuit against car manufacturer Subaru that alleged that the windshields of certain vehicles were prone to cracking.

Under the terms of the settlement agreement, Subaru will extend the warranty of the covered vehicles to eight years with unlimited miles and will cover expenses for the replacement of one free windshield including for car owners who have already replaced the original windshield due to cracking if the repair was done by an authorized retailer or third party.

The settlement terms are limited to owners or lessees, or former owners or lessees, of certain Subaru’s 2015 and 2016 Outback and Legacy vehicles. Subaru successfully reduced the number of vehicles involved in the suit by arguing that other none of the plaintiff members of the class had purchased, leased or owned those other vehicles.
The deadline for consumers to file claims under the class action is Friday, April 23, 2021. There is also a May 14, 2021 deadline for affected consumers to exclude themselves or object to the settlement. The final court hearing on the matter is scheduled for June 11, 2011. Detailed information about the settlement in the case, Khona, et al. v Subaru of American, Inc., can be found here.

The 2019 New Jersey based federal class action alleged that Subaru was “manufacturing, marketing and selling new vehicles with defective and dangerous windshields that were spontaneously and/or unreasonably cracking, chipping and otherwise breaking.” Plaintiffs argued that Subaru sold the cars without informing customers about their potential windshield defects caused by a design flaw in the windshield originating in or passing through the de-icer region causing it to be more susceptible to cracking.

Plaintiffs proffered three potential design flaws: 1) combination of ceramic materials for the black-colored printer perimeter with silver-colored material used for the wiper dicer portion of the windshield; 2) use of “acoustic glass” for the windshields; and 3) thickness of the windshield glass. Subaru argued that design related issue were not a failure to manufacture the windshields correctly and were not covered by the warranty.

The suit was originally filed in October 2019, was amended in November 2019 and was consolidated with three other lawsuits and finally a final lawsuit was added in April 2020.

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5 Responses to Settlement Reached in Subaru Class Action Windshield Lawsuit

  1. James Pritchett says:

    I have had my 2019 Forester for less than 2 years and 24,000 miles. The original windshield had to be replaced after one month. The new windshield had to have chips repaired twice. Yesterday I went out to my car to find a large crack in the windshield, so it will have to be replaced. That averages out to one crack and one new windshield every 12,000 miles.

  2. Pingback: Judge Approves Settlement for Subaru Class Action Case |

  3. N. Kelly says:

    I have a 2020 Outback and the windshield cracked from center bottom to all the across the drivers side which makes it terrible to drive especially on a sunny day. The large crack happened while my husband was slowing to a stoplight as he heard a pop and watched as it cracked in three different directions. A second large curved crack happened on the passengers side while I was driving and experienced the same thing sitting at a stop sign! This is my fourth Subaru and have never experienced anything like this before. I have had some pretty serious rock chips in other cars but you know when you get hit by something and they never crack like that.

  4. Robert Morlan says:

    I have a 2019 Outback and at 16,000 miles I needed my fourth windshield. I have a $500 deductible and if I turn in another claim( 4th windshield) I will be cancelled for claim frequency. So I get to pay over $1,000 out of pocket. Subaru did offer me $250-so I will have only $2,250.00 in windshield replacement. If they haven’t come up with a better windshield this is going to continue.

  5. Oliver M Black says:

    Sitting in the glass shop waiting room waiting for my second windshield to be replaced on my 2020 Forester. First one was 6 months ago, one month after I purchased the vehicle. First Subaru and probably my last…

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