Mygrant Glass Increases Surcharge Rate Due to Ongoing Supply Chain Challenges

Rising industry surcharge rates are the latest indication of an uncertain economic recovery in the auto glass industry. Effective Monday, June 21, Mygrant Glass increased its fuel surcharge to $8 per delivery:

“As we continue to navigate a very challenging global supply chain, freight and transportation costs continue to rise at unprecedented rates. We have done our best to try and absorb as much of this burden on behalf of our customers, but in order to continue offering high levels of service we will need to make an adjustment to our fuel surcharge. Effective Monday June 21st, we will be increasing our surcharge to $8.00. Thank you for your continued support of our business,” Mygrant said in a June 17 Delivery Fee Update on its website.

Peter Brown, president of Tiny and Sons Auto Glass in Pembroke, Mass., said the surcharge increase is sure to impact his business.

“I’m not sure if I can say that it’s justified or not, but as far as I know, I don’t think it’s right,” Brown said. “The problem is that when the surcharge starts and the gas prices go down, companies don’t automatically stop the surcharge. We’ve seen it from other suppliers—once they get it, they don’t give it back and we have to fight for it. I understand they have to pay the drivers and I understand that this is a cost of doing business, but in our industry, we can’t pass along costs this way. The third party administrators and the general public won’t pay for it, so it comes out of us.”

For others, the surcharge increase isn’t as significant to their day-to-day operations.

“From the start, my orders through Mygrant have been will call,” said Omar Landin, auto glass technician at Klear Fix Repair Mobile Auto Glass in Orange, Calif. “To me, it has made [the process] more simple and beneficial to do it in person.”

Landin said pick-ups offer various benefits.

“Picking up the glass in person allows you to see defects on glass or to inspect the glass prior to purchase,” Landin said. “This point of view is based on [a plentiful] selection of distributors in my area. Everything is within driving distance.”

Whether delivery or pick-up, Landin said there is no perfect system.

“A con for deliveries can also be when glass is ordered wrong or it doesn’t have full information [regarding] attachments,” Landin said. “This can cause a loss to the pockets. $8 adds up in the long run. It’s either time lost or an expense—we will always have one or the other.”

This article is from glassBYTEs™, the free e-newsletter that covers the latest auto glass industry news. Click HERE to sign up—there is no charge. Interested in a deeper dive? Free subscriptions to Auto Glass Repair and Replacement (AGRR) magazine in print or digital format are available. Subscribe at no charge HERE.

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2 Responses to Mygrant Glass Increases Surcharge Rate Due to Ongoing Supply Chain Challenges

  1. Kris Griffin says:

    What really kills me is that they just went from six dollars to eight in a short span of time. Fuel has not increased two dollars a gallon this rapidly. When I spoke to my sales rep they told me it was due to a container surcharge. The insurance companies and TPAs do not allow us to charge a trip surcharge to do mobile work which is a large part of the Glass business in my area.

    • Mark BrickNMortar says:

      Exactly – THE COST OF THEM DOING BUISNESS went up — IN GENERAL.. So instead of growing a pair and raising the price of each glass $1 they are sticking it to the brick and mortar shops – that are too dumb to understand what they actual letter says.

      Very poorly worded from Mygrant — this is no different than rich people paying a way higher tax bracket… Congratulations you have just brought wealth distribution to – a distributor

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