LYNX sent an email to participants requesting they update recalibration services information in METRYX.
Participants are asked to respond “yes or no” to whether they are certified to perform recalibrations and “yes or no” to whether or not they will facilitate third party recalibrations.
“I see it as a good thing,” says Peter Brown, president of Tiny and Sons Auto Glass in Boston. The only issue he sees is third party administrators “are so restrictive it’s hard to get new companies started.” However, Brown says that the requirements keep auto glass shops “on a level playing field” with each other.
Brown, who has been in the auto glass industry for 45 years, says updating METRYX with recalibrations services is nothing new. Auto glass shops like his already have to provide a time stamp of who did the recalibration and the name of the recalibration machine used by insurance companies to ensure “it’s done properly.”
“It wasn’t as cumbersome as I thought,” Brown says of updating his shop’s information in METRYX with recalibration services. The only problem he initially encountered was retrieving certification information from anyone outside his shop who sometimes does work for Tiny and Sons. He was able to obtain the information and submit it to METRYX. “If you’re using a reputable company, they already have [certification] information.”
LYNX Services did not respond to requests for comment.