The secrets to success are different for each business. But, one thing is certain for these auto glass retailers: revenues continue to grow lightning fast as they put the COVID-19 pandemic in their rearview mirrors. AGRR takes an in-depth look at five companies in the magazine’s May/June issue.
Thompson Auto Glass Corporation opened in November 2019 and finished the year with revenue in the six figures. Headquartered in Windham, N.H., founder Kelly Thompson grew up in the automotive industry. “I was born and raised [in car dealerships],” Thompson says. “Naturally, we do a lot of auto glass.”
As president and owner, Thompson says she knows how to pick the right people to work for her. “It’s the drive and the vision,” she says of her company’s success. “You’re only as good as the team around you.” The company began with five employees and now has 27, including 14 mobile technicians in Windham.
Thompson opened Thompson Automotive Technology in September 2021, which provides calibration services. “We’re going to have a team for that too.” She also thinks the company’s image is essential. She insists on technician shirts, vans, everything being high-end. “I just want everything to be pristine,” she says. “The presentation is everything.”
A Look Ahead
After a second location opens in Brockton in June of this year, Thompsons already has sites further south in mind for a third location but has not decided where. She hopes to begin construction on a third location by the end of the year. “Business is war, and if you don’t think so, you’ll lose,” she says.
Read the full article featuring all five companies.