NOVUS Glass of Richmond, Virginia, the newest addition to the NOVUS national network of auto glass service centers, is up and running offering both in-store and mobile auto glass services.
NOVUS wrote in a news release that owners Avery and Jennifer Andrews have deep roots in the greater Richmond community and a strong background in entrepreneurship. They previously owned and managed a mixed fleet of tractors and straight trucks, with that experience inspiring their decision to join NOVUS Glass as a franchisee.
“Through our personal experiences in the trucking industry, we recognized the constant need for quality windshield replacement services in our area,” Avery says. “However, we were frustrated by a lack of reliable providers willing to take our business. For example, a truck with a badly broken headlight that takes weeks to fix could be out of commission for a long time, which is costly to the business.”
NOVUS Glass of Richmond will initially provide windshield repair and replacement, headlight polishing and restorations, and Aquapel rain-repellant glass treatment services. Additional services, such as glass tinting and flat glass installations, could be on the horizon as well.
“We’re in this for the long haul because we know this community needs reliable and convenient glass service,” Jennifer says. “We believe in taking an honest and educational approach with our customers, presenting them with facts to guide them in making the best decision for their circumstances. We want to make sure that our customers feel they can trust us to take care of their vehicle.”
Alongside services at 10403-D Leadbetter Road in Ashland, NOVUS Glass of Richmond offers mobile auto glass services at the customer’s preferred location, “increasing convenience and reducing burden,” according to the release. The location is open from 8 a.m. to 5 p.m., Monday to Friday, and by appointment on the weekend.
Ted Andersen, VP of Operations for NOVUS North America, welcomed NOVUS Glass of Virginia to the network. He stated: “We’re delighted that Avery and Jennifer Andrews chose to join the NOVUS Glass network of family-owned businesses,” says Ted Andersen, vice president of operations for NOVUS North America. “We’re confident that they will provide quality auto glass repair and replacement services to customers in Richmond, Virginia, and make a difference in their community.”