Author Archives: Casey Flores

Car Tech Problems Could Hinder Driverless Vehicles’ Acceptance

Problems with vehicle technology continue to affect reliability, according to the J.D. Power 2016 U.S. Vehicle Dependability Study (VDS). The number of problems with infotainment, navigation and in-vehicle communication systems—collectively known as audio, communication, entertainment and navigation or ACEN—has increased … Continue reading

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DOT Issues 12 New Numbers to U.S., International Companies

The U.S. Department of Transportation (DOT) recently awarded 11 new DOT numbers to companies. DOT No. 1049 was awarded to Shiyan Guanda Auto Parts in Shiyan Hubei, China. The company exports glasswork, according to the Chinese government. No. 1050 was … Continue reading

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ABRA Auto Body & Glass Adds to Executive Leadership Team

Minneapolis-based Abra Auto Body & Glass has added executives to leadership roles as the company expands rapidly throughout the company. According to the company, these executives will “continue the growth momentum.” There are now 337 Abra locations in 24 states … Continue reading

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Wisenbarger Sentenced to Nearly Eight Years of Prison

Almost a month after pleading guilty to theft and tampering, the State of Ohio has issued its sentencing in the case against Aaron B. Wisenbarger. The 37-year-old former Safelite AutoGlass accounts payable assistant manager was given a seven-year sentence for … Continue reading

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GUEST BLOG: There’s No Place Like CES

“It’s a trade show unlike any in the world. Every year, nearly 200,000 people descend on Las Vegas to attend CES (formerly known as the Consumer Electronics Show). It fills multiple convention centers and, if you’re lucky, your hotel, food and Uber ride will only cost 4.1 times what it usually does.” —Casey Flores

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Rohlfing Named Senior Vice President at Club Assist

After serving as vice president of operations, David Rohlfing has been promoted after only nine months. His new role is senior vice president of operations and president of CARS and club logistics services. He will be, “responsible for overseeing Club … Continue reading

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3 Things the NHTSA Wants You to Know

At a recent National Highway Traffic Safety Administration (NHTSA) meeting, Mark Rosekind, administrator, touched on three areas of highway safety: its current state, how the NHTSA is improving it and new frontiers that will need to be addressed. The Current … Continue reading

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It’s Official: Vista Equity Acquires Solera

Westlake, Texas-based Solera Holdings Inc., parent company of Lynx Services, has a new owner. Vista Equity Partners says it has acquired the company for $55.85 per share in cash (the Merger). The New York Times puts that at a $6.5 … Continue reading

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Kirmac Collision and Autoglass Opens British Columbia Location

Kirmac Collision & Autoglass has opened its newest location in Richmond, British Columbia, bringing its total number of stores in the province to 16. “Over the past couple of years, we have been looking for opportunities to expand Kirmac’s presence … Continue reading

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10 Things Every Business Website Should Have

Welton Hong of Ring Ring Marketing knows what it takes to get dealers’ phones ringing. Much of that has to do with how their websites are set up, and on a recently held webinar, Hong laid out 10 things every … Continue reading

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Welch Panel Discussion Covers Personnel, Competition

What comes out of an industry leadership panel moderated by seasoned business veteran Suzy Welch? Wisdom on everything from personnel management to standing out among competitors.

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Marketing to Millennials

How do you reach the most socially connected, digital generation to ever walk the planet? Amber Joy Fiedler, account executive at Warner Communications, answered that question for attendees of this year’s Auto Glass Week™ in Reno, Nev. The first thing … Continue reading

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Safelite Requests Extension in Campfield Case

Safelite needs a little more time to respond to legal complaints brought against them by Rich Campfield, founder of Ultra Bond. The suit alleges that Safelite has misleading advertising that favors replacement of windshields rather than repairs of long cracks, which … Continue reading

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Drivers Took to the Road More This June

Miles driven went up at the steady pace of 3.9 percent in June 2015, or 10.3 billion vehicle miles, compared to June 2014. The Federal Highway Administration, a division of the U.S. Department of Transportation, released the latest numbers this … Continue reading

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This State is Giving Driverless Vehicles a Head Start

On the East Coast, Interstate 95 is perhaps most famous for its awful traffic conditions. A state with a large percentage of those woes, however, is attempting to soothe the pain with driverless vehicle corridors. Virginia unveiled its new initiative, … Continue reading

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Reno AGRR Market on the Rebound

Reno AGRR Market on the Rebound Reno, Nev., home of Auto Glass Week 2015, is one of the hottest cities in the U.S. right now—and not just because it’s surrounded by a desert. Two of the world’s most noteworthy companies—Apple … Continue reading

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Ford and Allstate Team Up to Keep F-150 Repair Affordable

Ford knew that along with new material for its best-selling F-150s would come new insuring and repair challenges—so the company took action. Teaming up with AllState Insurance Company’s research group, Tech-Cor Applied Research, the two companies prepared repair adjusters and … Continue reading

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Baseball-Sized Hail Hits West Texas

Residents of Crane, Texas, are used to hearing about booms—the city is located in the oil fields of west Texas. But about midday on May 7, they heard literal booms as lime-to-baseball-sized hail slammed into their windshields. “This is probably … Continue reading

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Abra Auto Body Acquires Raleigh, N.C.-Area AGRR Chain

Last Friday the 13th seemed to be a lucky day for Abra Auto Body and Glass. The company announced it is continuing its aggressive nationwide expansion efforts with the purchase of four Interstate Glass centers in the Raleigh, N.C., area. … Continue reading

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Konstantopoulos to Become Autoglass’s Managing Director

Taxiarchis Konstantopoulos is shifting roles within the Belron Group. The former general manager of Autoglass’s Greece operations, who’s been with the company since 2006, will now become managing director of the company at its U.K. office. “I’m enjoying being back … Continue reading

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What You Need to Know About Google’s Change to Search Rankings

If you want your business to come up in a Google search, you’ll have to do what the company says: go mobile. According to comScore, a company that measures internet data, mobile usage as a whole accounts for 60 percent … Continue reading

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TODAY’S BLOG: You Always Remember Your First

Some of you may know that your beloved, dedicated editor, Jenna Reed, will be out for a few days. That means I, the editor of Window Film magazine, sister publication to AGRR magazine, am “subbing” for her. This doesn’t happen … Continue reading

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Boyle’s Emergency Motion for Stay in Case Versus GlasWeld Denied

In a document filed on March 6, U.S. district judge Ann Aiken ruled that a motion for stay filed by Michael Boyle, defendant representing Surface Dynamix versus GlasWeld Systems Inc., has been denied. The court timeline “generally accommodate[s] [the] defendant’s … Continue reading

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Calling All Souls: Kia Recalling 96,000 Souls with Sunroofs

Kia Souls have taken the streets by storm in recent years, but they’re about to take a temporary pit stop. Kia Motors America is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, … Continue reading

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Traffic Fatalities Decline in the Past Decade

Driving has gotten safer over in the last 10 years. That’s according to the U.S. Department of Transportation’s National Highway Traffic Safety Administration’s (NHTSA) 2013 Fatality Analysis Reporting System (FARS). The data shows a 3.1 percent decrease from the previous … Continue reading

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BMW X3 and X4 Recalled, Rearview Mirror “Designed to Meet Non-U.S.” Requirements

BMW of North America is recalling certain model year 2015 X3 and X4 Sports Activity Vehicles manufactured on July 28-29, 2014. According to the National Highway Transportation Safety Administration (NHTSA), the affected vehicles may have been produced with a driver’s … Continue reading

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Glass Shops Near Ferguson, Mo., Provide Update

After months of speculation, late last night it was announced that the grand jury declined to indict officer Darren Wilson for the shooting of 18-year-old Michael Brown in Ferguson, Mo. The announcement was followed by riots, looting and arsonists setting … Continue reading

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Easy Steps Making Money: No Bull

“Let your readers know I’m excited to come and give them stuff that makes them money.” That statement was made by Brian Offenberger prior to Auto Glass Week™. And in his keynote speech, he did just that. The owner of … Continue reading

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How to Gain Quality Referrals

In any business, referrals are almost a necessity. Quality referrals are even more important. Bill Lane, owner of the Referral Institute of Arizona, joined Auto Glass Week™ to kick off the second day with a session titled “Gaining Quality Referrals.” … Continue reading

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AGSC Standards Committee Discusses Urethane, Technology at Meeting

The Auto Glass Safety Council™ (AGSC) Standards Committee convened as part of the association meetings held at Auto Glass Week™ in Baltimore in October. One of the first items on the agenda was whether the AGSC wants to define low/non-conductive … Continue reading

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