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Author Archives: Trey Barrineau
Florida Bills Requiring Windshield Inspections Die
Two bills introduced in the Florida state legislature that would have required an inspection of a windshield’s damage by an insurer before it’s repaired or replaced weren’t voted on in the current 60-day session, which ended on March 9. In … Continue reading
Report: Most Workplaces Haven’t Electronically Filed OSHA Data
In May 2016, the Occupational Safety and Health Administration (OSHA) issued a controversial new rule that requires employers in high-hazard industries, including manufacturing, to send injury and illness data to OSHA electronically every year. Enforcement began in late 2017, but a new report says most companies haven’t bothered to file the forms. Continue reading
Comprehensive Tax-Reform Bill Passes Senate
The Senate voted early Wednesday to approve a sweeping tax-reform bill. Because of a procedural error, the House, which had approved the measure earlier this month, will have to re-vote on the bill. It’s expected to be signed later this … Continue reading
Customer Service Tips from a Customer Service Champion
Customer service is the linchpin of any AGRR business. Done correctly, it can maximize a company’s profits and public profile. Done incorrectly, both can be severely damaged. Rose Williams of Mel’s Auto Glass in Erlanger, Ky., knows a thing or … Continue reading
Posted in glassBYTEs Original Story
Tagged 2017 Auto Glass Week, CSR competition, Customer Service
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Irma’s Impact on Auto Glass Shops Remains Unclear
Hurricane Irma churned up Florida on Sunday, leaving a trail of destruction in its wake and impacting the state’s auto glass repair and replacement industry. On Monday morning, Irma was downgraded to a tropical storm. According to Reuters, catastrophe modeling … Continue reading
Arkema Chemical Plant Explodes Near Houston
At least two containers of hazardous materials blew up and caught fire early Thursday at an Arkema chemical plant about 25 miles northeast of Houston that was heavily damaged by flooding from Hurricane Harvey. More explosions are possible at the … Continue reading
Survey: People Avoid Phone Calls, and That Hurts Businesses
Auto glass companies spend a lot of time and money developing leads on potential new customers through mobile phones and social media, but new research shows that the unpredictable nature of consumer behavior has the potential to derail much of … Continue reading
Huge Hailstorm Wreaks Havoc in Omaha
Automobile insurance companies have been flooded with claims in the wake of the devastating hailstorm that hit Omaha, Neb., on June 29. Thousands of cars were damaged by the baseball-sized frozen precipitation. For example, State Farm, which handles about a … Continue reading
Posted in glassBYTEs Original Story
Tagged glass repair, glass replacement, Hail, Omaha, weather
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