Author Archives: Travis Rains

NHTSA Opens Evaluation into Ford Explorers and Allegations of Detaching Windshield Trim Panels

The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) is evaluating 2011-2019 Ford Explorers with respect to allegations that windshield trim panels may detach when driving at “highway speeds.” According to documentation filed by ODI, a preliminary … Continue reading

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Florida AOB Agreements in Crosshairs Again

Florida Rep. Philip Griffitts introduced legislation to the state’s House of Representatives that would bar vehicle insurance policyholders from entering into assignment-of-benefit (AOB) contracts with repair shops. HB 541, filed on January 27, would prohibit policyholders from entering into such … Continue reading

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Safelite’s Website Reportedly Back Online Following Weekend Maintenance

The auto glass repair and replacement industry has been looking for answers this past week as reported issues with Safelite’s website were seemingly gumming up the works for companies and their day-to-day operations. According to the owner of one company, … Continue reading

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PipeKnife Company Acquires VaccuFlex Product Line

The PipeKnife Company has acquired the VaccuFlex product line from KateCo LLC effective January 20, 2023. PipeKnife founder and CEO Dell Skluzak says the purchase complements the company’s auto glass replacement and installation tools already on the market. VaccuFlex is … Continue reading

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Tesla Seeks to Patent Localized-Heat Method for Auto Glass Manufacturing

Tesla has filed a patent application with the U.S. Patent and Trademark Office for a technique for making automotive glass that involves using localized heat to generate “aggressive” curves and folds. The company says its method allows the formation of … Continue reading

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GM Awarded Patent for Auto-Dimming Windshield

General Motors has been awarded a patent from the U.S. Patent and Trademark Office for a windshield capable of dimming when experiencing excessive glare from oncoming vehicles. When paired with an augmented reality heads-up display (HUD), the system also highlights … Continue reading

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RV Supplier Returns

After an approximate two-year hiatus, Import Glass Corporation (IGC) is once again offering auto glass for recreational vehicles (RVs) and buses. Company vice president Ramon Gonzalez, Jr., says customer input brought about the company’s return to the market and the emergence of … Continue reading

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Texas Bill Proposes New Freedoms for Automobile Insureds, Repair Choice

Insureds in Texas could see more leeway when it comes to working with their insurance companies and having their auto glass repaired courtesy of a new bill recently introduced in the Texas House of Representatives by Rep. Travis Clardy (R-District … Continue reading

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Mercedes Recalls Additional 2001-2011 Models for Detaching Sunroofs

The continuation of a 2017 investigation into the bonding between the glass sunroof panel and the sliding roof frame on a number of Mercedes-Benz models has resulted in the recall of an additional 123,696 vehicles. In late 2019, Mercedes recalled … Continue reading

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‘Defective’ Vehicle Lawsuit Centralized in California

The Central District of California will hear a class action lawsuit alleging that certain Kia America Inc., Hyundai Motor America and Hyundai Kia America vehicles contain a “defect” making them more susceptible to theft. None of the parties in the … Continue reading

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Ford Certified Collision Network Unveils RepairLogic

Members of the Ford Certified Collision Network (FCCN) can now access a new tool designed to provide shops with “fast and easy access” to Original Equipment Manufacturer (OEM) repair procedures, including those for auto glass. As the industry continues to … Continue reading

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Holly X. Biller Named President of Key Media and Research (KMR)

Key Media & Research, publisher of AGRR magazine, today announced the promotion of Holly X. Biller to the position of president. Biller has previously served as vice president of the company and has spent her career in positions of increasing … Continue reading

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Jack’s Glass Sold, Bradens to Retire

Glass has been a central focus in the lives of Donna and Jack Braden for 46 years. That makes it tough for the couple to step away from the business, which they have done. The outgoing owners of the Allentown, … Continue reading

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PGW Auto Glass Acquires Georgia’s Auto Glass Direct

PGW Auto Glass LLC ended 2022 with the addition of not one, but two companies. Following the acquisition of American Glass Distributors on December 23, 2022, the company next acquired Auto Glass Direct (AGD) on December 30, 2022. AGD tells … Continue reading

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A Look at the Top Ten Stories From 2022

A cybersecurity breach at Mygrant Glass, numerous lawsuits and legislative initiatives, and Ford’s unveiling of its Ford Certified Glass Network (FCGN) dominated the glassBYTEs news cycle in 2022. With 2023 right around the corner, here are some of the stories … Continue reading

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Longtime Industry Icon Passes Away

Edward Fennell Jr., former well-known vice president at Bartelstone Glass and a member of the Glass Hall of Fame™, died on Thursday, Dec. 8, in Boynton Beach, Fla., at the age of 86. Robert Kent, CEO of Bartelstone Glass Distributors, … Continue reading

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AirPro Sues, Alleges Unfair Competition

AirPro Diagnostics LLC names multiple defendants, including Drew Technologies Inc., in a lawsuit alleging breach of contract, unfair competition and interference with business expectancy. According to the complaint filed in U.S. District Court for the Eastern District of Michigan, AirPro … Continue reading

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US Regions Show Slight Changes in Vehicle Miles Traveled

New figures from the Federal Highway Administration (FHA) show that vehicle miles traveled in most of the five regions in the U.S. are trending upward, though only slightly. For September 2022, the South Atlantic region saw the biggest jump from … Continue reading

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South Carolina Legislature Delves into Insurance Policies, Auto Glass

Four measures relating to the auto glass repair and replacement (AGRR) industry have been pre-filed and assigned to committees in the South Carolina House of Representatives. From the Rural Area Support Act that requires insurance policies to contain an appraisal … Continue reading

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Massachusetts Division of Standards Issues Repair-Shop Guidance for Insurance Compensation

The Massachusetts Division of Standards has announced guidance for glass repair shops regarding communications with customers and compensation claimants may expect to receive from insurers. The announcement comes as the Division says it is aware that some shops may suggest … Continue reading

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Dealership Glass Auto Glass Obtains FCGN Certification

Dealership Glass Auto Glass announces that it’s the first member of the Ford Certified Glass Network (FCGN) in Washington State. Service manager Lloyd Ryan expects other vehicle manufacturers to follow suit in offering a service similar to Ford’s, which he … Continue reading

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NHTSA Opens Query into Hyundai Wiper Motor Recall

Hyundai Motor America’s August recall of 2020-2021 Palisade vehicles stemming from the potential failure of a wiper motor brought on by windshield obstructions such as snow and ice may not have been enough. According to the National Highway Traffic Safety … Continue reading

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Driven Brands Picks a Name for Its AGRR Business

Driven Brands Holdings Inc. will market its glass services under the Auto Glass Now (AGN) name starting January 2023. Michael Macaluso, executive and group president of paint, collision and glass, says the rebrand will be accompanied by a “technology refresh” … Continue reading

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Safelite Receives Extra 30 Days to Respond to Sex Discrimination Lawsuit

Those who are monitoring the Equal Employment Opportunity Commission’s (EEOC) lawsuit alleging sex discrimination against Safelite AutoGlass will have to wait a few more days to receive an update on the proceedings. While Safelite originally had until mid-November to file … Continue reading

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Deceased Man Found in Auto Glass Shop in Kansas

The Kansas Bureau of Investigation (KBI), the Allen County Sheriff’s Office and the Neosho County Sheriff’s Office are investigating a homicide after a man was found dead the evening of Saturday, Dec. 3 at an auto glass shop in Chanute, … Continue reading

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Ford Announces First Member of Its Certified Glass Network

Don’s Mobile Glass in California says it’s the first U.S. member of the Ford Certified Glass Network (FCGN). Jacques Navant, the company’s technical director, and chief operations officer Dave Leach say the development comes as an “investment in competence.” Ford … Continue reading

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Nissan Appeals Class Action Ruling in ‘Defective’ Sunroof Lawsuit

Nissan is challenging a recent California district court ruling that resulted in class action certification for drivers in multiple states. On appeal, the vehicle manufacturer has raised the question of whether plaintiffs presented “sufficient admissible evidence” that identified a common … Continue reading

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Former Employee Sues Xtreme Auto Collision & Glass for Alleged Violations of Labor Code

A former employee of Xtreme Auto Collision & Glass Inc., in California, has filed a class action lawsuit alleging that his former employer violated the California Labor Code and the Industrial Welfare Commission Wage Order. Plaintiff Diego Bautista, and individuals … Continue reading

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Florida Appeals Court Upholds Dismissal of AOB Lawsuits Against Progressive

Florida’s 5th District Court of Appeals upheld the dismissal of more than 16 auto glass assignment-of-benefits (AOB) lawsuits against Progressive Insurance last week. With appellants arguing that the insurance provider failed to pay the full amount for windshield replacements, the … Continue reading

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GM Files AR Patent that May Fight Glare

GM Global Technology Operations LLC has submitted a patent with the U.S. Patent and Trademark Office for a display system that could be incorporated into one or more windows of a vehicle as well as navigational and driver assist systems. … Continue reading

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From Military Service to the Auto Glass Industry, Teamwork Matters

While having the chance to utilize the GI Bill for his college education was certainly one perk of serving in the armed forces, Christopher Schroeder of Sika says it was really his desire to serve his country that led him … Continue reading

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BMW Recall Stems from Improperly Bonded Windshields Courtesy of Robot

BMW of North America is recalling certain 2023 X5 and X7 vehicles due to a potential risk of electrical short circuits. The underlying issue, however, is that the windshields may not have been properly bonded to the vehicles by a … Continue reading

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Driven Brands to Continue 2022 Expansion of Paint, Collision and Glass Segment

In reporting its financial results for the third quarter of 2022, Driven Brands Holdings Inc., says it aims to open more than 30 additional stores in the paint, collision and glass segment before the end of the year. Driven Brands … Continue reading

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SEMA Back on Track in 2022

Exhibitors and attendees are taking stock of the week’s festivities as the 2022 SEMA Show comes to a close in Las Vegas on Friday, November 4. While the show returned from its COVID-19 hiatus in 2021, the consensus from many … Continue reading

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ACE American Won’t Receive Reimbursement for Defense of Safelite

Zurich American Insurance Company, and Discover Property & Casualty Company are off the hook for $1.65 million each now that a federal judge in Ohio has granted their motion for summary judgment. That means Safelite’s insurance company, ACE American Insurance … Continue reading

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Nissan Could Appeal Class Action Ruling from Lawsuit Alleging ‘Defective’ Sunroofs

Nissan could be on its way to challenging a recent California district court ruling that resulted in class action certification for drivers in multiple states. The ruling, a continuation of a 2017 lawsuit alleging that a number of vehicles contain … Continue reading

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Third Circuit Strikes Down Appeal from Former Safelite Employee

A former Safelite employee in Connecticut alleging employment discrimination failed to file a timely complaint with the Connecticut Commission on Human Rights and Opportunities, according to a recent ruling. The U.S. Third Circuit of Appeals subsequently upheld the lower court’s … Continue reading

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Allstate Awarded Patent for Automated Assessments and Claims Processing Technology

Documentation provided by the United States Patent and Trademark Office reveals that Allstate was recently awarded a patent for technology that is able to generate automated mobile damage assessments and claims processing. The insurance provider says the technology incorporates a … Continue reading

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European Commission Imposes ‘Disposal’ of PHE’s Specialized Glass Repair Activities

Parts Holding Europe (PHE), a subsidiary of the D’Ieteren Group, has entered into “exclusive negotiations” with MACIF for the disposal of its specialized glass repair activity Mondial Pare-Brise. Disposal of PHE’s specialized glass repair activities was imposed by the European … Continue reading

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Bill Would Prohibit Subscriptions for Vehicle Features Such as ADAS

A bill recently introduced by assemblypersons Paul Moriarty and Joe Danielsen of New Jersey Districts 4 and 17, respectively, would prohibit manufacturers from requiring subscriptions for certain motor vehicle features. The bill would make it unlawful for manufacturers or dealers … Continue reading

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Jaguar Responds to Claims of Defective Defender Windshields

Jaguar Land Rover North America, LLC, has filed its response to a class action lawsuit alleging that 2020-2022 Defender vehicles contain defective windshields. The vehicle manufacturer argues that the U.S. District Court of New Jersey should dismiss the complaint for … Continue reading

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Class Action Against Kia, Hyundai Alleges ‘Defective Vehicles’

If you think you are doing more smash-and-grab fixes lately, especially on certain vehicle makes, it could be for good reason. A recent class action lawsuit brought against Kia and Hyundai alleges that certain vehicles were manufactured without engine immobilizers … Continue reading

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Hyundai to Notify Customers of Recall on Friday, Oct. 14

Hyundai Motor America will send out safety recall notifications this week to owners of the 2020-2021 Hyundai Palisade. According to documentation submitted to the National Highway Traffic Safety Administration (NHTSA), there is an issue with the windshield wiper motor, which … Continue reading

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Cheaper Car Insurance Rates May Come with Costly Bills for Repair and Replacement

From the 2022 Subaru Forester Wilderness to the Jeep Wrangler Willys Sport, Insure.com has released its list of the 20 cars that are the least expensive to insure this year. As in past years, SUVs and CUVs remain the cheapest … Continue reading

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Back to Business in Florida

Florida’s recovery from Hurricane Ian, which made landfall on Wednesday, Sept. 28, continues “feverishly” says the president of an auto glass and calibration operation in Fort Myers. While debris still lines the streets, and many stoplights, as well as hundreds … Continue reading

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Apple Files Patent for Window Defect Sensing, Image Processing

Apple has submitted a patent encompassing systems and techniques for sensing defects associated with windows and windshields, and for performing image processing based on the sensed defects. The system may even spot-clean windshields, and provide repair and replacement recommendations. Apple … Continue reading

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Campfield Sues Safelite in California (on Behalf of its Citizens)

Documents recently unsealed by a California court reveal that Ultra Bond owner and president Richard Campfield is suing Safelite on behalf of the people of California for alleged violations of California’s insurance code. Campfield filed a 2015 lawsuit that alleged … Continue reading

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Hurricane Ian Hits Florida, AGRR Industry

Wind speeds of more than 150 mph were recorded when the eye of Hurricane Ian made landfall in Florida on Wednesday, Sept. 28. With the category 4 hurricane forecast to move into the central part of the state on Thursday, … Continue reading

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Mike Rowe Applauds Auto Glass Week™ 2022, AGRR Industry

XYG North America and Autobahn-sponsored keynote speaker Mike Rowe came away from his first Auto Glass Week™ in San Antonio with a solid impression of not only the industry as a whole, but the people behind the scenes who make … Continue reading

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Tesla to Recall Nearly 1.1 Million Vehicles over Window Automatic Reversal System

Tesla Inc. has notified the National Highway Traffic Safety Administration (NHTSA) that it will perform a free-of-charge, over-the-air (OTA) software update with respect to the window automatic reversal system on various models from 2017-2022. The safety recall may affect as … Continue reading

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Vitro Opening Distribution Center in Suburban Chicago

Vitro Automotive Glass will hold an open house for its warehouse facility and distribution center in Franklin Park, Illinois, its second such location in the United States, on Friday, Sept. 23. Jim Ricci, business development manager at Vitro, says the … Continue reading

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Champions Overcome Stiff Competition at Auto Glass Week™

Competitors at Auto Glass Week™ 2022 are at the top of their game in a field that is ever evolving and advancing toward the future. But even the best of the best have challenges they must overcome to stay at … Continue reading

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Final Day of Auto Glass Week Focuses on the Positives of Working in the Auto Glass Industry

The final day of Auto Glass Week 2022 in San Antonio kicked off with seminars that covered the best ways to increase business and wrapped up with a Career Day panel that focused on why the auto glass industry is … Continue reading

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Save Time and Get Paid While Protecting Lien Rights

Protecting lien rights is often an afterthought, an unfortunate reality seeing as how oftentimes it’s too late to seek relief amid payment discrepancies on a job. And while lien rights and processes differ from state to state, there are general … Continue reading

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Auto Glass Week Starts Strong in San Antonio

Auto Glass Week is in full swing in San Antonio, with participants packing the Henry B. Gonzalez Convention Center on Wednesday, Sept. 14. Industry professionals started the morning by hitting the meeting halls for a variety of educational seminars. Wednesday’s … Continue reading

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PPG Industries Awarded $26 Million from Chinese Automotive Glass Company

A Chinese automotive glass maker is on the hook for $26 million after the Third Circuit upheld a default judgment with respect to the company, Jiangsu Tie Mao Glass Co. Ltd., and accusations that it stole trade secrets from PPG … Continue reading

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Extreme Heat Requires Extreme Planning for Auto Glass Industry

Triple-digit temperatures in the western United States have auto glass repair and replacement (AGRR) shops navigating the associated issue of adhesive application in high temperatures. With most adhesive manufacturers recommending that such work not be performed in temperatures more than … Continue reading

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Auto Windscreens: Delaying Windshield Repairs a ‘False Economy’

Recently-released data from the United Kingdom company Auto Windscreens shows that policyholders waited an average of 15 days before booking their windshield chip repairs in August 2022. They waited only eight days to book those repairs in August 2019. The … Continue reading

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Safelite Acquires Pro Tech Auto Glass in Pennsylvania

The Safelite Group, owner of Safelite AutoGlass, recently announced the acquisition of Pennsylvania-headquartered Pro Tech Auto Glass, a retail chain serving western Pennsylvania, southern New York and eastern Ohio. The transaction closed on Friday, Aug. 26. “Founded in 1972, Pro … Continue reading

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Campfield, Ultra Bond File Appeal in Lawsuit Against Safelite

Richard Campfield, Ultra Bond owner and president, has filed an appeal with respect to a 2015 lawsuit that alleged Safelite engaged in false windshield replacement advertisements that harmed his business. A federal judge in Ohio granted summary judgment to Safelite … Continue reading

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PPI: Auto Glass Material Prices Show Slight Month-Over-Month Increases

Prices for materials used in the auto glass industry showed mostly slight increases in July 2022 when compared to one month prior. Adhesives and sealants also remain up 20% over 2021 figures, according to recently released Producer Price Index (PPI) … Continue reading

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Precise Calibration Measurements are Here to Stay

Crown Collision Solutions in Massachusetts recently used a “unique” procedure complete with specific floor targets to perform a 360 degree camera calibration on a Mazda CX-9 with a passenger-side mirror replacement. Operations manager Tom Johnson expects such procedures to increase … Continue reading

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Insurers Argue over more than $3M for Safelite Defense Costs in Ultra Bond Inc. Suit

Defendants Zurich American Insurance Company, and Discover Property & Casualty Company have until the end of August to file replies in support of their cross-motion for summary judgment in a case where Safelite’s insurer, plaintiff ACE American Insurance Company, seeks … Continue reading

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ROLAGS 2 Development Continues

The Repair of Laminated Automotive Glass Standard (ROLAGS) 2 Standards Committee of the National Windshield Repair Division (NWRD) is always looking for additional input in its effort to maintain and interpret industry standards. The second generation of the standard, referred … Continue reading

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All US Regions Experience June Slide in Vehicle-Miles Traveled

New figures from the Federal Highway Administration (FHA) show that all five U.S. regions experienced declines in vehicle miles traveled for June 2022 compared to the same month one year prior. Not only did miles traveled on all roads and … Continue reading

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PPI: June 2022 Shows Adhesives, Sealants Experience 22% Year-Over-Year Increase

Prices for materials used in the auto glass industry showed mostly continued year-over-year increases in June 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, … Continue reading

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California DMV Files ADAS Advertisement Complaint Against Tesla

The long-lead times Tesla is experiencing with respect to securing glass for its automobiles is not the only challenge currently facing the automaker. California’s Department of Motor Vehicles has taken issue with Tesla’s advertisement of ADAS features, including usage of … Continue reading

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Inflation Reduction Act Draws Opposition from Numerous Organizations

The Inflation Reduction Act passed the House this past week becoming the country’s most ambitious energy and climate policy to date. While politicians tout the passage as a positive development, a number of organizations, including the Society of Collision Repair … Continue reading

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Vehicle Miles Traveled Continue to Increase from 2021

New figures from the Federal Highway Administration (FHA) show that while vehicle miles traveled continue to increase for Americans as compared to 2021, the rate of that increase has slowed compared to February and March. While year-over-year increases for February … Continue reading

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Boyd Group Reports Increases to Sales and Gross Profits

Boyd Group Services Inc. reports more than 30% increases to both sales and gross profits for the second fiscal quarter of 2022. Timothy O’Day, president and CEO of the Boyd Group, says demand for services continues to “substantially exceed capacity” … Continue reading

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Macenzie and Jennifer Curbow to Compete Once Again at Auto Glass Week™ ‘22

Macenzie Curbow will return to defend his two-year title in the windshield repair competition at Auto Glass Week™ (AGW) come September, while his wife, Jennifer, looks to improve upon her third-place ranking from a year ago. The couple says they’re … Continue reading

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Mobile Unit Musts

In the past 40 years, Mark Delia of Citywide Auto Glass in San Diego, Calif., has utilized all manner of vehicles from minivans to trucks for his company’s mobile services. He says finding the right vehicle is one of the … Continue reading

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High Gas Prices Forecast to Have Little Impact on VMT, Accident Frequency

The latest report from CCC Intelligent Solutions finds that high gas prices are likely to have a minor impact on miles driven and, therefore, accident frequency for the rest of 2022 and 2023. Susanna Gotsch, senior director and industry analyst, … Continue reading

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European Commission Approves D’Ieteren’s Acquisition of PHE

The European Commission has approved D’Ieteren’s acquisition of PHE following an investigation into what the development would mean for competition in France’s auto glass repair and replacement industry. While the commission expressed competition concerns, D’Ieteren received approval after agreeing to … Continue reading

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Auto Repair Parts, Labor Costs Up Significantly

CCC Intelligent Solutions senior director and industry analyst Susanna Gotsch says the cost to replace auto parts increased 7.4% in 2021 over 2020, and increased by another 6% by mid-year 2022, according to statistics from CCC and the Bureau of … Continue reading

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Houston Auto Glass Company Beats Former Employee in Court

SIFA, Inc., owner of Atlas Auto Glass in Houston, Texas, recently took a former employee to court for allegedly using company resources to start his own competing business. The U.S. Bankruptcy Court of the Southern District of Texas awarded SIFA … Continue reading

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Driven Brands Reports Revenue Increase, Net Loss for Q2

Driven Brands Holdings Inc. has announced its second-quarter financial results, with president and CEO Jonathan Fitzpatrick reporting a 36% revenue increase over 2021 alongside a net loss for the quarter. The company’s new glass sector grew throughout the first two … Continue reading

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Full-Size Passenger Trucks Remain Popular with Thieves in 2021

If auto glass shops wondered about the continued prevalence of full-size pick-up truck customers needing repairs after attempted or successful thefts of their vehicles within the past year, they’re likely not alone. That’s because the National Insurance Crime Bureau’s recently-released … Continue reading

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Tesla Launches Internal Investigation into Glass Purchase Order

Omead Afshar, the Tesla executive in charge of the company’s factory in Austin, Texas, is reportedly one of the subjects of an internal investigation into a plan to purchase construction materials that are difficult to obtain. The material in question … Continue reading

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Class Action Claims Certified in Lawsuit Against Nissan

A class action lawsuit brought against Nissan North America, Inc. from 2017 alleging a number of its vehicles include a “defect” on their panoramic sunroofs that results in shattering under normal driving conditions continues to make its way through court. … Continue reading

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Ford Launches Certified Glass Network and Hands-On Skills Course

Ford Motor Company announced the creation of an original equipment manufacturer network dubbed Ford Certified Glass Network (FCGN). The initiative is designed to ensure that glass installation and calibration on Ford and Lincoln vehicles are performed to the highest quality … Continue reading

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Class Action Alleges Defective Windshields on 2020-2022 Land Rover Defenders

Two plaintiffs are bringing a class action lawsuit against Jaguar Land Rover North America, LLC, based on allegations of defective windshields on 2020-2022 Defender vehicles. According to court documents filed at the end of June 2022, it is alleged that … Continue reading

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AEGIS Tools International Sold to Wood’s Powr-Grip; Birkhausers to Retire

The assets of AEGIS Tools International, Inc. have been sold to Wood’s Powr-Grip Co., Inc. (WPG) of Laurel, Montana, effective July 11, 2022. AEGIS owners Robert and Caryn Birkhauser called the development a “natural progression” in a relationship with Wood’s … Continue reading

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Driven Brands Acquires Fifth US Auto Glass Brand K&K Glass

Driven Brands Holdings has announced its acquisition of Florida-based K&K Glass. The development marks the fifth U.S. auto glass brand brought under Driven Brands, with former owner of K&K Dan Knowlton saying the acquisition will help the business and its … Continue reading

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NOVUS Glass to Unveil ‘Groundbreaking’ Initiatives for 50-Year Anniversary

Minnesota-based NOVUS Glass is celebrating 50 years of service to the auto glass industry by rolling out several initiatives aimed at raising brand awareness and highlighting defining moments in the company’s history. Ted Andersen, vice president of operations USA, says … Continue reading

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Ford Issues Recall for Inadequate Front Windshield Bonding on 2022 Broncos, Rangers

More than 63,000 Ford 2022 Broncos and Rangers are potentially affected by inadequate windshield bonding, resulting in the manufacturer issuing a recall for the vehicles. According to the National Highway Traffic Safety Administration (NHTSA), inadequate front windshield bonding may result … Continue reading

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A New Approach for Increasing Customer Confidence

Gilberto Linderos, owner of Fix It Auto Glass in Houston, Texas, has pulled from his experience as a first responder in Mexico to bolster the confidence customers have in his business.  By incorporating decals on his vehicles that read “Auto … Continue reading

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Unique Video Showcases Windshield Repair Advantages

As new technology emerges, steep prices have the industry and its customers increasingly turning to windshield repair over total replacement. From saving time, money and lives, the National Windshield Repair Division (NWRD) of the Auto Glass Safety Council (AGSC) highlights … Continue reading

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North Carolina Business Owner and Son Killed in Head-On Collision

Michael Shane Marlowe, owner of B & B Auto Glass and Mirrors in Statesville, N.C., was killed the evening of Monday, June 13, when a vehicle reportedly crossed the centerline and collided with his golf cart. Marlowe’s 5-year-old son, Bentley … Continue reading

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Americans Continue to Hit the Road in 2022

The recovery of American road travel from the COVID-19 pandemic continues, according to recent figures from the Federal Highway Administration (FHA). February and March of this year saw more miles clocked than in the same timeframe in 2021, with year-over-year … Continue reading

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A New Niche for Discount Auto Glass

Arkansas-based Discount Auto Glass will double its square footage upon opening its newest satellite location in Conway in the coming months, a move that owner Kevin Copeland says will allow the company to capitalize on the emerging niche of offering … Continue reading

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