Author Archives: Travis Rains

Campfield Sues Safelite in California (on Behalf of its Citizens)

Documents recently unsealed by a California court reveal that Ultra Bond owner and president Richard Campfield is suing Safelite on behalf of the people of California for alleged violations of California’s insurance code. Campfield filed a 2015 lawsuit that alleged … Continue reading

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Hurricane Ian Hits Florida, AGRR Industry

Wind speeds of more than 150 mph were recorded when the eye of Hurricane Ian made landfall in Florida on Wednesday, Sept. 28. With the category 4 hurricane forecast to move into the central part of the state on Thursday, … Continue reading

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Mike Rowe Applauds Auto Glass Week™ 2022, AGRR Industry

XYG North America and Autobahn-sponsored keynote speaker Mike Rowe came away from his first Auto Glass Week™ in San Antonio with a solid impression of not only the industry as a whole, but the people behind the scenes who make … Continue reading

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Tesla to Recall Nearly 1.1 Million Vehicles over Window Automatic Reversal System

Tesla Inc. has notified the National Highway Traffic Safety Administration (NHTSA) that it will perform a free-of-charge, over-the-air (OTA) software update with respect to the window automatic reversal system on various models from 2017-2022. The safety recall may affect as … Continue reading

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Vitro Opening Distribution Center in Suburban Chicago

Vitro Automotive Glass will hold an open house for its warehouse facility and distribution center in Franklin Park, Illinois, its second such location in the United States, on Friday, Sept. 23. Jim Ricci, business development manager at Vitro, says the … Continue reading

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Champions Overcome Stiff Competition at Auto Glass Week™

Competitors at Auto Glass Week™ 2022 are at the top of their game in a field that is ever evolving and advancing toward the future. But even the best of the best have challenges they must overcome to stay at … Continue reading

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Final Day of Auto Glass Week Focuses on the Positives of Working in the Auto Glass Industry

The final day of Auto Glass Week 2022 in San Antonio kicked off with seminars that covered the best ways to increase business and wrapped up with a Career Day panel that focused on why the auto glass industry is … Continue reading

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Save Time and Get Paid While Protecting Lien Rights

Protecting lien rights is often an afterthought, an unfortunate reality seeing as how oftentimes it’s too late to seek relief amid payment discrepancies on a job. And while lien rights and processes differ from state to state, there are general … Continue reading

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Auto Glass Week Starts Strong in San Antonio

Auto Glass Week is in full swing in San Antonio, with participants packing the Henry B. Gonzalez Convention Center on Wednesday, Sept. 14. Industry professionals started the morning by hitting the meeting halls for a variety of educational seminars. Wednesday’s … Continue reading

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PPG Industries Awarded $26 Million from Chinese Automotive Glass Company

A Chinese automotive glass maker is on the hook for $26 million after the Third Circuit upheld a default judgment with respect to the company, Jiangsu Tie Mao Glass Co. Ltd., and accusations that it stole trade secrets from PPG … Continue reading

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Extreme Heat Requires Extreme Planning for Auto Glass Industry

Triple-digit temperatures in the western United States have auto glass repair and replacement (AGRR) shops navigating the associated issue of adhesive application in high temperatures. With most adhesive manufacturers recommending that such work not be performed in temperatures more than … Continue reading

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Auto Windscreens: Delaying Windshield Repairs a ‘False Economy’

Recently-released data from the United Kingdom company Auto Windscreens shows that policyholders waited an average of 15 days before booking their windshield chip repairs in August 2022. They waited only eight days to book those repairs in August 2019. The … Continue reading

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Safelite Acquires Pro Tech Auto Glass in Pennsylvania

The Safelite Group, owner of Safelite AutoGlass, recently announced the acquisition of Pennsylvania-headquartered Pro Tech Auto Glass, a retail chain serving western Pennsylvania, southern New York and eastern Ohio. The transaction closed on Friday, Aug. 26. “Founded in 1972, Pro … Continue reading

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Campfield, Ultra Bond File Appeal in Lawsuit Against Safelite

Richard Campfield, Ultra Bond owner and president, has filed an appeal with respect to a 2015 lawsuit that alleged Safelite engaged in false windshield replacement advertisements that harmed his business. A federal judge in Ohio granted summary judgment to Safelite … Continue reading

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PPI: Auto Glass Material Prices Show Slight Month-Over-Month Increases

Prices for materials used in the auto glass industry showed mostly slight increases in July 2022 when compared to one month prior. Adhesives and sealants also remain up 20% over 2021 figures, according to recently released Producer Price Index (PPI) … Continue reading

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Precise Calibration Measurements are Here to Stay

Crown Collision Solutions in Massachusetts recently used a “unique” procedure complete with specific floor targets to perform a 360 degree camera calibration on a Mazda CX-9 with a passenger-side mirror replacement. Operations manager Tom Johnson expects such procedures to increase … Continue reading

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Insurers Argue over more than $3M for Safelite Defense Costs in Ultra Bond Inc. Suit

Defendants Zurich American Insurance Company, and Discover Property & Casualty Company have until the end of August to file replies in support of their cross-motion for summary judgment in a case where Safelite’s insurer, plaintiff ACE American Insurance Company, seeks … Continue reading

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ROLAGS 2 Development Continues

The Repair of Laminated Automotive Glass Standard (ROLAGS) 2 Standards Committee of the National Windshield Repair Division (NWRD) is always looking for additional input in its effort to maintain and interpret industry standards. The second generation of the standard, referred … Continue reading

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All US Regions Experience June Slide in Vehicle-Miles Traveled

New figures from the Federal Highway Administration (FHA) show that all five U.S. regions experienced declines in vehicle miles traveled for June 2022 compared to the same month one year prior. Not only did miles traveled on all roads and … Continue reading

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PPI: June 2022 Shows Adhesives, Sealants Experience 22% Year-Over-Year Increase

Prices for materials used in the auto glass industry showed mostly continued year-over-year increases in June 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, … Continue reading

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California DMV Files ADAS Advertisement Complaint Against Tesla

The long-lead times Tesla is experiencing with respect to securing glass for its automobiles is not the only challenge currently facing the automaker. California’s Department of Motor Vehicles has taken issue with Tesla’s advertisement of ADAS features, including usage of … Continue reading

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Inflation Reduction Act Draws Opposition from Numerous Organizations

The Inflation Reduction Act passed the House this past week becoming the country’s most ambitious energy and climate policy to date. While politicians tout the passage as a positive development, a number of organizations, including the Society of Collision Repair … Continue reading

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Vehicle Miles Traveled Continue to Increase from 2021

New figures from the Federal Highway Administration (FHA) show that while vehicle miles traveled continue to increase for Americans as compared to 2021, the rate of that increase has slowed compared to February and March. While year-over-year increases for February … Continue reading

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Boyd Group Reports Increases to Sales and Gross Profits

Boyd Group Services Inc. reports more than 30% increases to both sales and gross profits for the second fiscal quarter of 2022. Timothy O’Day, president and CEO of the Boyd Group, says demand for services continues to “substantially exceed capacity” … Continue reading

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Macenzie and Jennifer Curbow to Compete Once Again at Auto Glass Week™ ‘22

Macenzie Curbow will return to defend his two-year title in the windshield repair competition at Auto Glass Week™ (AGW) come September, while his wife, Jennifer, looks to improve upon her third-place ranking from a year ago. The couple says they’re … Continue reading

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Mobile Unit Musts

In the past 40 years, Mark Delia of Citywide Auto Glass in San Diego, Calif., has utilized all manner of vehicles from minivans to trucks for his company’s mobile services. He says finding the right vehicle is one of the … Continue reading

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High Gas Prices Forecast to Have Little Impact on VMT, Accident Frequency

The latest report from CCC Intelligent Solutions finds that high gas prices are likely to have a minor impact on miles driven and, therefore, accident frequency for the rest of 2022 and 2023. Susanna Gotsch, senior director and industry analyst, … Continue reading

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European Commission Approves D’Ieteren’s Acquisition of PHE

The European Commission has approved D’Ieteren’s acquisition of PHE following an investigation into what the development would mean for competition in France’s auto glass repair and replacement industry. While the commission expressed competition concerns, D’Ieteren received approval after agreeing to … Continue reading

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Auto Repair Parts, Labor Costs Up Significantly

CCC Intelligent Solutions senior director and industry analyst Susanna Gotsch says the cost to replace auto parts increased 7.4% in 2021 over 2020, and increased by another 6% by mid-year 2022, according to statistics from CCC and the Bureau of … Continue reading

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Houston Auto Glass Company Beats Former Employee in Court

SIFA, Inc., owner of Atlas Auto Glass in Houston, Texas, recently took a former employee to court for allegedly using company resources to start his own competing business. The U.S. Bankruptcy Court of the Southern District of Texas awarded SIFA … Continue reading

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Driven Brands Reports Revenue Increase, Net Loss for Q2

Driven Brands Holdings Inc. has announced its second-quarter financial results, with president and CEO Jonathan Fitzpatrick reporting a 36% revenue increase over 2021 alongside a net loss for the quarter. The company’s new glass sector grew throughout the first two … Continue reading

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Full-Size Passenger Trucks Remain Popular with Thieves in 2021

If auto glass shops wondered about the continued prevalence of full-size pick-up truck customers needing repairs after attempted or successful thefts of their vehicles within the past year, they’re likely not alone. That’s because the National Insurance Crime Bureau’s recently-released … Continue reading

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Tesla Launches Internal Investigation into Glass Purchase Order

Omead Afshar, the Tesla executive in charge of the company’s factory in Austin, Texas, is reportedly one of the subjects of an internal investigation into a plan to purchase construction materials that are difficult to obtain. The material in question … Continue reading

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Class Action Claims Certified in Lawsuit Against Nissan

A class action lawsuit brought against Nissan North America, Inc. from 2017 alleging a number of its vehicles include a “defect” on their panoramic sunroofs that results in shattering under normal driving conditions continues to make its way through court. … Continue reading

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Ford Launches Certified Glass Network and Hands-On Skills Course

Ford Motor Company announced the creation of an original equipment manufacturer network dubbed Ford Certified Glass Network (FCGN). The initiative is designed to ensure that glass installation and calibration on Ford and Lincoln vehicles are performed to the highest quality … Continue reading

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Class Action Alleges Defective Windshields on 2020-2022 Land Rover Defenders

Two plaintiffs are bringing a class action lawsuit against Jaguar Land Rover North America, LLC, based on allegations of defective windshields on 2020-2022 Defender vehicles. According to court documents filed at the end of June 2022, it is alleged that … Continue reading

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AEGIS Tools International Sold to Wood’s Powr-Grip; Birkhausers to Retire

The assets of AEGIS Tools International, Inc. have been sold to Wood’s Powr-Grip Co., Inc. (WPG) of Laurel, Montana, effective July 11, 2022. AEGIS owners Robert and Caryn Birkhauser called the development a “natural progression” in a relationship with Wood’s … Continue reading

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Driven Brands Acquires Fifth US Auto Glass Brand K&K Glass

Driven Brands Holdings has announced its acquisition of Florida-based K&K Glass. The development marks the fifth U.S. auto glass brand brought under Driven Brands, with former owner of K&K Dan Knowlton saying the acquisition will help the business and its … Continue reading

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NOVUS Glass to Unveil ‘Groundbreaking’ Initiatives for 50-Year Anniversary

Minnesota-based NOVUS Glass is celebrating 50 years of service to the auto glass industry by rolling out several initiatives aimed at raising brand awareness and highlighting defining moments in the company’s history. Ted Andersen, vice president of operations USA, says … Continue reading

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Ford Issues Recall for Inadequate Front Windshield Bonding on 2022 Broncos, Rangers

More than 63,000 Ford 2022 Broncos and Rangers are potentially affected by inadequate windshield bonding, resulting in the manufacturer issuing a recall for the vehicles. According to the National Highway Traffic Safety Administration (NHTSA), inadequate front windshield bonding may result … Continue reading

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A New Approach for Increasing Customer Confidence

Gilberto Linderos, owner of Fix It Auto Glass in Houston, Texas, has pulled from his experience as a first responder in Mexico to bolster the confidence customers have in his business.  By incorporating decals on his vehicles that read “Auto … Continue reading

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Unique Video Showcases Windshield Repair Advantages

As new technology emerges, steep prices have the industry and its customers increasingly turning to windshield repair over total replacement. From saving time, money and lives, the National Windshield Repair Division (NWRD) of the Auto Glass Safety Council (AGSC) highlights … Continue reading

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North Carolina Business Owner and Son Killed in Head-On Collision

Michael Shane Marlowe, owner of B & B Auto Glass and Mirrors in Statesville, N.C., was killed the evening of Monday, June 13, when a vehicle reportedly crossed the centerline and collided with his golf cart. Marlowe’s 5-year-old son, Bentley … Continue reading

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Americans Continue to Hit the Road in 2022

The recovery of American road travel from the COVID-19 pandemic continues, according to recent figures from the Federal Highway Administration (FHA). February and March of this year saw more miles clocked than in the same timeframe in 2021, with year-over-year … Continue reading

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A New Niche for Discount Auto Glass

Arkansas-based Discount Auto Glass will double its square footage upon opening its newest satellite location in Conway in the coming months, a move that owner Kevin Copeland says will allow the company to capitalize on the emerging niche of offering … Continue reading

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