Category Archives: glassBYTEs Original Story
NHTSA Opens Evaluation into Ford Explorers and Allegations of Detaching Windshield Trim Panels
The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) is evaluating 2011-2019 Ford Explorers with respect to allegations that windshield trim panels may detach when driving at “highway speeds.” According to documentation filed by ODI, a preliminary … Continue reading
Florida AOB Agreements in Crosshairs Again
Florida Rep. Philip Griffitts introduced legislation to the state’s House of Representatives that would bar vehicle insurance policyholders from entering into assignment-of-benefit (AOB) contracts with repair shops. HB 541, filed on January 27, would prohibit policyholders from entering into such … Continue reading
Safelite’s Website Reportedly Back Online Following Weekend Maintenance
The auto glass repair and replacement industry has been looking for answers this past week as reported issues with Safelite’s website were seemingly gumming up the works for companies and their day-to-day operations. According to the owner of one company, … Continue reading
PipeKnife Company Acquires VaccuFlex Product Line
The PipeKnife Company has acquired the VaccuFlex product line from KateCo LLC effective January 20, 2023. PipeKnife founder and CEO Dell Skluzak says the purchase complements the company’s auto glass replacement and installation tools already on the market. VaccuFlex is … Continue reading
Tesla Seeks to Patent Localized-Heat Method for Auto Glass Manufacturing
Tesla has filed a patent application with the U.S. Patent and Trademark Office for a technique for making automotive glass that involves using localized heat to generate “aggressive” curves and folds. The company says its method allows the formation of … Continue reading
GM Awarded Patent for Auto-Dimming Windshield
General Motors has been awarded a patent from the U.S. Patent and Trademark Office for a windshield capable of dimming when experiencing excessive glare from oncoming vehicles. When paired with an augmented reality heads-up display (HUD), the system also highlights … Continue reading
RV Supplier Returns
After an approximate two-year hiatus, Import Glass Corporation (IGC) is once again offering auto glass for recreational vehicles (RVs) and buses. Company vice president Ramon Gonzalez, Jr., says customer input brought about the company’s return to the market and the emergence of … Continue reading
Texas Bill Proposes New Freedoms for Automobile Insureds, Repair Choice
Insureds in Texas could see more leeway when it comes to working with their insurance companies and having their auto glass repaired courtesy of a new bill recently introduced in the Texas House of Representatives by Rep. Travis Clardy (R-District … Continue reading
Mercedes Recalls Additional 2001-2011 Models for Detaching Sunroofs
The continuation of a 2017 investigation into the bonding between the glass sunroof panel and the sliding roof frame on a number of Mercedes-Benz models has resulted in the recall of an additional 123,696 vehicles. In late 2019, Mercedes recalled … Continue reading
‘Defective’ Vehicle Lawsuit Centralized in California
The Central District of California will hear a class action lawsuit alleging that certain Kia America Inc., Hyundai Motor America and Hyundai Kia America vehicles contain a “defect” making them more susceptible to theft. None of the parties in the … Continue reading
Ford Certified Collision Network Unveils RepairLogic
Members of the Ford Certified Collision Network (FCCN) can now access a new tool designed to provide shops with “fast and easy access” to Original Equipment Manufacturer (OEM) repair procedures, including those for auto glass. As the industry continues to … Continue reading
PGW Auto Glass Acquires Georgia’s Auto Glass Direct
PGW Auto Glass LLC ended 2022 with the addition of not one, but two companies. Following the acquisition of American Glass Distributors on December 23, 2022, the company next acquired Auto Glass Direct (AGD) on December 30, 2022. AGD tells … Continue reading
A Look at the Top Ten Stories From 2022
A cybersecurity breach at Mygrant Glass, numerous lawsuits and legislative initiatives, and Ford’s unveiling of its Ford Certified Glass Network (FCGN) dominated the glassBYTEs news cycle in 2022. With 2023 right around the corner, here are some of the stories … Continue reading
AirPro Sues, Alleges Unfair Competition
AirPro Diagnostics LLC names multiple defendants, including Drew Technologies Inc., in a lawsuit alleging breach of contract, unfair competition and interference with business expectancy. According to the complaint filed in U.S. District Court for the Eastern District of Michigan, AirPro … Continue reading
An Updated Version of the AGRSS Standard is Now in Place
The Auto Glass Safety Council (AGSC) announced the American National Standards Institute (ANSI) has approved a major safety update to the Automotive Glass Replacement Safety Standard (AGRSS Standard). The revised standard, officially designated as ANSI/AGSC/AGRSS 005-2022, is the fourth update … Continue reading
US Regions Show Slight Changes in Vehicle Miles Traveled
New figures from the Federal Highway Administration (FHA) show that vehicle miles traveled in most of the five regions in the U.S. are trending upward, though only slightly. For September 2022, the South Atlantic region saw the biggest jump from … Continue reading
South Carolina Legislature Delves into Insurance Policies, Auto Glass
Four measures relating to the auto glass repair and replacement (AGRR) industry have been pre-filed and assigned to committees in the South Carolina House of Representatives. From the Rural Area Support Act that requires insurance policies to contain an appraisal … Continue reading
Safelite Group Acquires Premium Auto Glass
Safelite Group has acquired the assets of Premium Auto Glass, headquartered in Denver. The deal closed Friday, Dec. 9. Terms of the sale were not disclosed. “We’re pleased to welcome the Premium Auto Glass team to Safelite,” says Renee Cacchillo, … Continue reading
Nicole Rubio Receives Award for Extraordinary Service to Key Media & Research
Nicole Rubio, marketing coordinator for Key Media & Research (KMR), the parent company of AGRR magazine and the glassBYTEs newsletter, received the company’s 2022 Award for Extraordinary Service. The honor is presented annually and was named after vice president Holly … Continue reading
Massachusetts Division of Standards Issues Repair-Shop Guidance for Insurance Compensation
The Massachusetts Division of Standards has announced guidance for glass repair shops regarding communications with customers and compensation claimants may expect to receive from insurers. The announcement comes as the Division says it is aware that some shops may suggest … Continue reading
Dealership Glass Auto Glass Obtains FCGN Certification
Dealership Glass Auto Glass announces that it’s the first member of the Ford Certified Glass Network (FCGN) in Washington State. Service manager Lloyd Ryan expects other vehicle manufacturers to follow suit in offering a service similar to Ford’s, which he … Continue reading
NHTSA Opens Query into Hyundai Wiper Motor Recall
Hyundai Motor America’s August recall of 2020-2021 Palisade vehicles stemming from the potential failure of a wiper motor brought on by windshield obstructions such as snow and ice may not have been enough. According to the National Highway Traffic Safety … Continue reading
Driven Brands Picks a Name for Its AGRR Business
Driven Brands Holdings Inc. will market its glass services under the Auto Glass Now (AGN) name starting January 2023. Michael Macaluso, executive and group president of paint, collision and glass, says the rebrand will be accompanied by a “technology refresh” … Continue reading
Deceased Man Found in Auto Glass Shop in Kansas
The Kansas Bureau of Investigation (KBI), the Allen County Sheriff’s Office and the Neosho County Sheriff’s Office are investigating a homicide after a man was found dead the evening of Saturday, Dec. 3 at an auto glass shop in Chanute, … Continue reading
NSG Forecasts ‘Positive’ Outlook for Automotive Sector
Nippon Sheet Glass (NSG) reports that vehicle production constraints continued to affect automotive markets in the first half of fiscal year 2023, though there are signs of lessening toward the end of the quarter concluding September 30. Despite an impairment … Continue reading
Nissan Appeals Class Action Ruling in ‘Defective’ Sunroof Lawsuit
Nissan is challenging a recent California district court ruling that resulted in class action certification for drivers in multiple states. On appeal, the vehicle manufacturer has raised the question of whether plaintiffs presented “sufficient admissible evidence” that identified a common … Continue reading
Former Employee Sues Xtreme Auto Collision & Glass for Alleged Violations of Labor Code
A former employee of Xtreme Auto Collision & Glass Inc., in California, has filed a class action lawsuit alleging that his former employer violated the California Labor Code and the Industrial Welfare Commission Wage Order. Plaintiff Diego Bautista, and individuals … Continue reading
Add Auto Insurance to the Increasing Costs of Living in Florida
Another factor in driving up rates that hasn’t been addressed by state lawmakers is glass replacement fraud, which observers say has gone unchecked for years. This is where contractors literally will go after motorists in parking lots, gas stations or … Continue reading
PPI: Auto-Related Pricing Holds Steady
Prices for materials used in the auto glass industry showed mostly increases in October 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI for glass, which includes auto glass*, … Continue reading
Florida Appeals Court Upholds Dismissal of AOB Lawsuits Against Progressive
Florida’s 5th District Court of Appeals upheld the dismissal of more than 16 auto glass assignment-of-benefits (AOB) lawsuits against Progressive Insurance last week. With appellants arguing that the insurance provider failed to pay the full amount for windshield replacements, the … Continue reading
GM Files AR Patent that May Fight Glare
GM Global Technology Operations LLC has submitted a patent with the U.S. Patent and Trademark Office for a display system that could be incorporated into one or more windows of a vehicle as well as navigational and driver assist systems. … Continue reading
Lubner Leaving Belron; Brito New CEO
The board of Belron Group has announced the appointment of Carlos Brito as its new CEO. Brito will join the company in January and take over as CEO in March 2023, following a handover period. He will replace Gary Lubner, … Continue reading
Company Aims to Make Support Pillars Transparent
CassBeth, a company that engages in research and development for areas where “critical needs are not being met,” is seeking a manufacturing and distribution license for a Vehicle Windscreen (windshield) Pillar Blind Spot Removal Display and Alert System. According to … Continue reading
From Military Service to the Auto Glass Industry, Teamwork Matters
While having the chance to utilize the GI Bill for his college education was certainly one perk of serving in the armed forces, Christopher Schroeder of Sika says it was really his desire to serve his country that led him … Continue reading
BMW Recall Stems from Improperly Bonded Windshields Courtesy of Robot
BMW of North America is recalling certain 2023 X5 and X7 vehicles due to a potential risk of electrical short circuits. The underlying issue, however, is that the windshields may not have been properly bonded to the vehicles by a … Continue reading
West Edge Partners Acquires Dakotaland Autoglass
Private equity firm West Edge Partners (WEP) has acquired Dakotaland Autoglass (DAG), a regional distributor and service provider to the aftermarket automotive replacement glass, paint, body and equipment industries. Dakotaland Autoglass distributes aftermarket automotive glass in the Midwest and performs … Continue reading
SEMA Back on Track in 2022
Exhibitors and attendees are taking stock of the week’s festivities as the 2022 SEMA Show comes to a close in Las Vegas on Friday, November 4. While the show returned from its COVID-19 hiatus in 2021, the consensus from many … Continue reading
ACE American Won’t Receive Reimbursement for Defense of Safelite
Zurich American Insurance Company, and Discover Property & Casualty Company are off the hook for $1.65 million each now that a federal judge in Ohio has granted their motion for summary judgment. That means Safelite’s insurance company, ACE American Insurance … Continue reading
Nissan Could Appeal Class Action Ruling from Lawsuit Alleging ‘Defective’ Sunroofs
Nissan could be on its way to challenging a recent California district court ruling that resulted in class action certification for drivers in multiple states. The ruling, a continuation of a 2017 lawsuit alleging that a number of vehicles contain … Continue reading
Third Circuit Strikes Down Appeal from Former Safelite Employee
A former Safelite employee in Connecticut alleging employment discrimination failed to file a timely complaint with the Connecticut Commission on Human Rights and Opportunities, according to a recent ruling. The U.S. Third Circuit of Appeals subsequently upheld the lower court’s … Continue reading
PPI: Auto Glass-Related Prices Mostly Steady or Rising
Prices for materials used in the auto glass industry showed mostly increases in September 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI for glass, which includes auto glass*, … Continue reading
Allstate Awarded Patent for Automated Assessments and Claims Processing Technology
Documentation provided by the United States Patent and Trademark Office reveals that Allstate was recently awarded a patent for technology that is able to generate automated mobile damage assessments and claims processing. The insurance provider says the technology incorporates a … Continue reading
European Commission Imposes ‘Disposal’ of PHE’s Specialized Glass Repair Activities
Parts Holding Europe (PHE), a subsidiary of the D’Ieteren Group, has entered into “exclusive negotiations” with MACIF for the disposal of its specialized glass repair activity Mondial Pare-Brise. Disposal of PHE’s specialized glass repair activities was imposed by the European … Continue reading
Pilkington NSG to Initiate $15 Transport Service Cost
Pilkington NSG is telling its wholesale customers that a new transport service cost will be initiated effective on or after Tuesday, October 25 with respect to shipments from Columbus and Phoenix distribution centers. Pilkington NSG began contacting its customers last … Continue reading
On the Road Again: Miles Driven Numbers Change in August 2022
After July 2022 declines in all five regions in the U.S. from 2021, new figures from the Federal Highway Administration (FHA) show that vehicle miles traveled are on an upswing from August 2021. The North Central region, with a 0.7% … Continue reading
Jaguar Responds to Claims of Defective Defender Windshields
Jaguar Land Rover North America, LLC, has filed its response to a class action lawsuit alleging that 2020-2022 Defender vehicles contain defective windshields. The vehicle manufacturer argues that the U.S. District Court of New Jersey should dismiss the complaint for … Continue reading
Class Action Against Kia, Hyundai Alleges ‘Defective Vehicles’
If you think you are doing more smash-and-grab fixes lately, especially on certain vehicle makes, it could be for good reason. A recent class action lawsuit brought against Kia and Hyundai alleges that certain vehicles were manufactured without engine immobilizers … Continue reading
Ford Details Repair Considerations for BlueCruise Technology
Ford’s newest “On Target” newsletter continues the series focusing on Advanced Driver Assistance Systems (ADAS), with the most recent edition devoting attention to the company’s BlueCruise technology. The hands-free highway driver-assist technology has approximately 67,000 customers and Ford wants to … Continue reading
Latest ‘On Target’ from Ford Highlights OEM Glass
Ford’s newest “On Target” newsletter shows the Original Equipment Manufacturer’s (OEM) emphasis on –you guessed it –OEM glass. Ford says use of OE glass is vital, especially with the emergence and continuing development of Advanced Driver Assistance Systems (ADAS). Ford … Continue reading
Trust, Respect on the Rise for Individual Repair Shops, Technicians
A recent survey of approximately 1,500 vehicle owners in the U.S. finds that there’s a new level of trust between motorists and the individual repair shops and technicians, manufacturers and dealerships with whom they do business. For Auto Glass Repair … Continue reading
Safelite Group Acquires Genuine Auto Glass in Seattle
Safelite Group, a vehicle glass services and recalibration company and owner of Safelite AutoGlass, acquired the assets of Seattle’s Genuine Auto Glass in a transaction that closed Friday, Oct. 7. This marks Safelite’s fifth major acquisition in 2022 alone. “We’re … Continue reading
Hyundai to Notify Customers of Recall on Friday, Oct. 14
Hyundai Motor America will send out safety recall notifications this week to owners of the 2020-2021 Hyundai Palisade. According to documentation submitted to the National Highway Traffic Safety Administration (NHTSA), there is an issue with the windshield wiper motor, which … Continue reading
Cheaper Car Insurance Rates May Come with Costly Bills for Repair and Replacement
From the 2022 Subaru Forester Wilderness to the Jeep Wrangler Willys Sport, Insure.com has released its list of the 20 cars that are the least expensive to insure this year. As in past years, SUVs and CUVs remain the cheapest … Continue reading
Back to Business in Florida
Florida’s recovery from Hurricane Ian, which made landfall on Wednesday, Sept. 28, continues “feverishly” says the president of an auto glass and calibration operation in Fort Myers. While debris still lines the streets, and many stoplights, as well as hundreds … Continue reading
Apple Files Patent for Window Defect Sensing, Image Processing
Apple has submitted a patent encompassing systems and techniques for sensing defects associated with windows and windshields, and for performing image processing based on the sensed defects. The system may even spot-clean windshields, and provide repair and replacement recommendations. Apple … Continue reading
Campfield Sues Safelite in California (on Behalf of its Citizens)
Documents recently unsealed by a California court reveal that Ultra Bond owner and president Richard Campfield is suing Safelite on behalf of the people of California for alleged violations of California’s insurance code. Campfield filed a 2015 lawsuit that alleged … Continue reading
Vehicle Miles Traveled Fall by Nearly 10M from July 2021
New figures from the Federal Highway Administration (FHA) show that all five U.S. regions experienced declines in vehicle miles traveled for July 2022 compared to July 2021, with the reduction totaling nearly 10 million miles. The administration’s traffic trends for … Continue reading
Hurricane Ian Hits Florida, AGRR Industry
Wind speeds of more than 150 mph were recorded when the eye of Hurricane Ian made landfall in Florida on Wednesday, Sept. 28. With the category 4 hurricane forecast to move into the central part of the state on Thursday, … Continue reading
Mike Rowe Applauds Auto Glass Week™ 2022, AGRR Industry
XYG North America and Autobahn-sponsored keynote speaker Mike Rowe came away from his first Auto Glass Week™ in San Antonio with a solid impression of not only the industry as a whole, but the people behind the scenes who make … Continue reading
Tesla to Recall Nearly 1.1 Million Vehicles over Window Automatic Reversal System
Tesla Inc. has notified the National Highway Traffic Safety Administration (NHTSA) that it will perform a free-of-charge, over-the-air (OTA) software update with respect to the window automatic reversal system on various models from 2017-2022. The safety recall may affect as … Continue reading
PPI: Commercial Auto Insurance Continues Year-Over-Year Decline
Prices for materials used in the auto glass industry showed mostly increases in August 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased by … Continue reading
Champions Overcome Stiff Competition at Auto Glass Week™
Competitors at Auto Glass Week™ 2022 are at the top of their game in a field that is ever evolving and advancing toward the future. But even the best of the best have challenges they must overcome to stay at … Continue reading
Champions League: Interviewing Auto Glass Week Competition Winners
More than $6,000 in cash and rewards were added for Auto Glass Week 2022, making the total purse for all competitions larger than ever. Meet the professionals at the podium.
2022 Auto Glass Week Competition Winners Announced
The winners of the Windshield Repair Competition (WRO), Auto Glass Technician Competition (AGTO), Calibration Competition and the Customer Service (CSR) Competition were announced Friday night at Auto Glass Week™ 2022 in San Antonio. Congratulations to all winners! Windshield Repair Competition … Continue reading
Final Day of Auto Glass Week Focuses on the Positives of Working in the Auto Glass Industry
The final day of Auto Glass Week 2022 in San Antonio kicked off with seminars that covered the best ways to increase business and wrapped up with a Career Day panel that focused on why the auto glass industry is … Continue reading
Save Time and Get Paid While Protecting Lien Rights
Protecting lien rights is often an afterthought, an unfortunate reality seeing as how oftentimes it’s too late to seek relief amid payment discrepancies on a job. And while lien rights and processes differ from state to state, there are general … Continue reading
Auto Glass Week 2022 Competition Finalists Announced
The finalists for the 11th Annual Auto Glass Week have been announced. Stay tuned for a full list of the winners on Friday. Windshield Repair Competition (WRO) Finalists Alfredo Calva, Alfredo’s Auto Glass, Corona, Calif. Macenzie Curbow, Novus Glass of … Continue reading
Auto Glass Week Continues with Keynote Speaker Mike Rowe, Seminars and Exhibits
Auto Glass Week’s second day of action on Thursday, Sept. 15 saw continued educational seminars, more visits to exhibitor booths on the show floor, and, of course, a presentation from XYG North America-sponsored keynote speaker Mike Rowe. Rowe, a television … Continue reading
Auto Glass Week 2022: A San Antonio Showcase
Day one of Auto Glass Week is in the books, and industry suppliers are spotlighting their latest and greatest product and services.
Bud Oliver Receives Auto Glass Industry’s Highest Honor
The Carl F. Tompkins Award for Auto Glass Safety is sponsored by the Auto Glass Safety Council and named after long-time industry veteran Carl Tompkins. Tompkins was recognized as the first recipient of the award, then known as the Auto … Continue reading
Auto Glass Week Starts Strong in San Antonio
Auto Glass Week is in full swing in San Antonio, with participants packing the Henry B. Gonzalez Convention Center on Wednesday, Sept. 14. Industry professionals started the morning by hitting the meeting halls for a variety of educational seminars. Wednesday’s … Continue reading
Welcome to 2022’s Auto Glass Week™
Auto Glass Week is here and professionals are traveling far and wide for education, networking and competition.
Auto Glass Week™ ’22 Opens Tomorrow
San Antonio is the place to be this week for those working in the automotive glass and glazing industry. Auto Glass Week (AGW) is returning to the Henry B. Gonzalez Convention Center, Sept. 14-16. AGW is a prominent industry event … Continue reading
Spaceship Neptune’s 360-Degree Windows will Give Passengers an Out-of-this-World Journey
Space Perspective, a luxury space travel company, has unveiled a glass balloon that offers 360-degree views of Earth and space. The balloon, utilizing reflective coated windows and a central sector similar to an astronaut’s helmet, may offer commercial flights as … Continue reading
PPG Industries Awarded $26 Million from Chinese Automotive Glass Company
A Chinese automotive glass maker is on the hook for $26 million after the Third Circuit upheld a default judgment with respect to the company, Jiangsu Tie Mao Glass Co. Ltd., and accusations that it stole trade secrets from PPG … Continue reading
Ellen Rogers Named Editorial/Content Director for Key Media & Research
Award-winning journalist Ellen Rogers has been named editorial/content director for KMR. She handles the content direction and delivery for all KMR industry sectors, including Auto Glass Repair & Replacement (AGRR) magazine, USGlass magazine, Window Film magazine, and Door & Window … Continue reading
Extreme Heat Requires Extreme Planning for Auto Glass Industry
Triple-digit temperatures in the western United States have auto glass repair and replacement (AGRR) shops navigating the associated issue of adhesive application in high temperatures. With most adhesive manufacturers recommending that such work not be performed in temperatures more than … Continue reading
Onsite Registration Will be Available for Auto Glass Week™
Advance pre-registration online for attendees has ended. But you can still attend. Please register onsite beginning on Tuesday, September 13 at 4:00 p.m. Auto Glass Week™ (AGW) will be held at the Henry B. González Convention Center in San Antonio, … Continue reading
Non-stop Education at Auto Glass Week™ Featuring Top Industry Leaders
Auto Glass Week™ offers cutting-edge insight from industry experts. Be sure to check the schedule and plan your days accordingly for the three days of the event. To access the seminars, make sure you have signed up for a full … Continue reading
Auto Windscreens: Delaying Windshield Repairs a ‘False Economy’
Recently-released data from the United Kingdom company Auto Windscreens shows that policyholders waited an average of 15 days before booking their windshield chip repairs in August 2022. They waited only eight days to book those repairs in August 2019. The … Continue reading
Report: Near-Term Growth for Automotive Glass Market
A recently released report on the automotive glass market suggests strong and steady growth among the industry through the next half-decade. Market research firm Technavio projects the global automotive glass market—from a manufacturing perspective—will increase by an average of close … Continue reading
Safelite Acquires Pro Tech Auto Glass in Pennsylvania
The Safelite Group, owner of Safelite AutoGlass, recently announced the acquisition of Pennsylvania-headquartered Pro Tech Auto Glass, a retail chain serving western Pennsylvania, southern New York and eastern Ohio. The transaction closed on Friday, Aug. 26. “Founded in 1972, Pro … Continue reading
Auto Glass Week™’s Online Advance Registration Closes Tomorrow
Register ONLINE, Skip the LINES! It’s not too late to make it and we will help you make it. Here’s a quick checklist to get it all done: ☑ Register Here ☑ Book a Hotel Room Here ☑ Get Pub Crawl Tickets Here ☑ Check … Continue reading
NHTSA Considers Allowing Vehicles without ‘Transparent Glass’
The National Highway Safety Administration (NHTSA) has extended the Public Comment period to September 21 on petitions that Ford and General Motors filed in July to advance their development and use of vehicles using self-driving features. The companies are seeking … Continue reading
Campfield, Ultra Bond File Appeal in Lawsuit Against Safelite
Richard Campfield, Ultra Bond owner and president, has filed an appeal with respect to a 2015 lawsuit that alleged Safelite engaged in false windshield replacement advertisements that harmed his business. A federal judge in Ohio granted summary judgment to Safelite … Continue reading
PPI: Auto Glass Material Prices Show Slight Month-Over-Month Increases
Prices for materials used in the auto glass industry showed mostly slight increases in July 2022 when compared to one month prior. Adhesives and sealants also remain up 20% over 2021 figures, according to recently released Producer Price Index (PPI) … Continue reading
Precise Calibration Measurements are Here to Stay
Crown Collision Solutions in Massachusetts recently used a “unique” procedure complete with specific floor targets to perform a 360 degree camera calibration on a Mazda CX-9 with a passenger-side mirror replacement. Operations manager Tom Johnson expects such procedures to increase … Continue reading
Insurers Argue over more than $3M for Safelite Defense Costs in Ultra Bond Inc. Suit
Defendants Zurich American Insurance Company, and Discover Property & Casualty Company have until the end of August to file replies in support of their cross-motion for summary judgment in a case where Safelite’s insurer, plaintiff ACE American Insurance Company, seeks … Continue reading
Day Two of Education Features Leading Industry Experts at Auto Glass Week™
Auto Glass Week™ premier education continues on September 15, and even offers Keynote speaker, Mike Rowe. Be sure to plan your day around the top-notch educational offerings. To access the seminars and keynote, be sure to register for the full … Continue reading
ROLAGS 2 Development Continues
The Repair of Laminated Automotive Glass Standard (ROLAGS) 2 Standards Committee of the National Windshield Repair Division (NWRD) is always looking for additional input in its effort to maintain and interpret industry standards. The second generation of the standard, referred … Continue reading
All US Regions Experience June Slide in Vehicle-Miles Traveled
New figures from the Federal Highway Administration (FHA) show that all five U.S. regions experienced declines in vehicle miles traveled for June 2022 compared to the same month one year prior. Not only did miles traveled on all roads and … Continue reading
PPI: June 2022 Shows Adhesives, Sealants Experience 22% Year-Over-Year Increase
Prices for materials used in the auto glass industry showed mostly continued year-over-year increases in June 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, … Continue reading
Reserve Your Seat for Day One of Education at Auto Glass Week™ Featuring Notable Industry Leaders
Auto Glass Week™ features prominent speakers in the industry who can provide insight and actionable takeaways. There will be several seminars offered over the three days of the event, so be sure to check the schedule and plan your days … Continue reading
California DMV Files ADAS Advertisement Complaint Against Tesla
The long-lead times Tesla is experiencing with respect to securing glass for its automobiles is not the only challenge currently facing the automaker. California’s Department of Motor Vehicles has taken issue with Tesla’s advertisement of ADAS features, including usage of … Continue reading
Inflation Reduction Act Draws Opposition from Numerous Organizations
The Inflation Reduction Act passed the House this past week becoming the country’s most ambitious energy and climate policy to date. While politicians tout the passage as a positive development, a number of organizations, including the Society of Collision Repair … Continue reading
Vehicle Miles Traveled Continue to Increase from 2021
New figures from the Federal Highway Administration (FHA) show that while vehicle miles traveled continue to increase for Americans as compared to 2021, the rate of that increase has slowed compared to February and March. While year-over-year increases for February … Continue reading
Boyd Group Reports Increases to Sales and Gross Profits
Boyd Group Services Inc. reports more than 30% increases to both sales and gross profits for the second fiscal quarter of 2022. Timothy O’Day, president and CEO of the Boyd Group, says demand for services continues to “substantially exceed capacity” … Continue reading
Macenzie and Jennifer Curbow to Compete Once Again at Auto Glass Week™ ‘22
Macenzie Curbow will return to defend his two-year title in the windshield repair competition at Auto Glass Week™ (AGW) come September, while his wife, Jennifer, looks to improve upon her third-place ranking from a year ago. The couple says they’re … Continue reading
Mobile Unit Musts
In the past 40 years, Mark Delia of Citywide Auto Glass in San Diego, Calif., has utilized all manner of vehicles from minivans to trucks for his company’s mobile services. He says finding the right vehicle is one of the … Continue reading
High Gas Prices Forecast to Have Little Impact on VMT, Accident Frequency
The latest report from CCC Intelligent Solutions finds that high gas prices are likely to have a minor impact on miles driven and, therefore, accident frequency for the rest of 2022 and 2023. Susanna Gotsch, senior director and industry analyst, … Continue reading
European Commission Approves D’Ieteren’s Acquisition of PHE
The European Commission has approved D’Ieteren’s acquisition of PHE following an investigation into what the development would mean for competition in France’s auto glass repair and replacement industry. While the commission expressed competition concerns, D’Ieteren received approval after agreeing to … Continue reading
Auto Repair Parts, Labor Costs Up Significantly
CCC Intelligent Solutions senior director and industry analyst Susanna Gotsch says the cost to replace auto parts increased 7.4% in 2021 over 2020, and increased by another 6% by mid-year 2022, according to statistics from CCC and the Bureau of … Continue reading
Houston Auto Glass Company Beats Former Employee in Court
SIFA, Inc., owner of Atlas Auto Glass in Houston, Texas, recently took a former employee to court for allegedly using company resources to start his own competing business. The U.S. Bankruptcy Court of the Southern District of Texas awarded SIFA … Continue reading
Driven Brands Reports Revenue Increase, Net Loss for Q2
Driven Brands Holdings Inc. has announced its second-quarter financial results, with president and CEO Jonathan Fitzpatrick reporting a 36% revenue increase over 2021 alongside a net loss for the quarter. The company’s new glass sector grew throughout the first two … Continue reading
Auto Glass Week™ 2022 Expands Hotel Room Block
Show management for Auto Glass Week™ expanded the block of hotel rooms to include a new property to accommodate all the inbound attendees for the September 14-16 event. San Antonio is home to the flagship property for La Quinta, and … Continue reading
Full-Size Passenger Trucks Remain Popular with Thieves in 2021
If auto glass shops wondered about the continued prevalence of full-size pick-up truck customers needing repairs after attempted or successful thefts of their vehicles within the past year, they’re likely not alone. That’s because the National Insurance Crime Bureau’s recently-released … Continue reading
Tesla Launches Internal Investigation into Glass Purchase Order
Omead Afshar, the Tesla executive in charge of the company’s factory in Austin, Texas, is reportedly one of the subjects of an internal investigation into a plan to purchase construction materials that are difficult to obtain. The material in question … Continue reading
Auto Glass Week™ Pre-Registration Discounts End Soon
Auto Glass Week™ opens in 50 days! Take your industry knowledge to the next level by attending. Pre-registration discounts end soon. Skip the LINES, Pre-register ONLINE.
Class Action Claims Certified in Lawsuit Against Nissan
A class action lawsuit brought against Nissan North America, Inc. from 2017 alleging a number of its vehicles include a “defect” on their panoramic sunroofs that results in shattering under normal driving conditions continues to make its way through court. … Continue reading
Ford Launches Certified Glass Network and Hands-On Skills Course
Ford Motor Company announced the creation of an original equipment manufacturer network dubbed Ford Certified Glass Network (FCGN). The initiative is designed to ensure that glass installation and calibration on Ford and Lincoln vehicles are performed to the highest quality … Continue reading
Showcasing the Returning Sponsors for Auto Glass Week™ 2022
Auto Glass Week™ (AGW) 2022 welcomes back our returning sponsors. Be sure to visit these sponsors, as well as other companies, as they continue to support the advancement of the auto glass industry. Also, watch out for new and incoming … Continue reading
AGRR Magazine Visits Equalizer
Auto Glass Week™ is just 57 days away, and top industry suppliers are eager to connect with attendees live and in person. AGRR magazine’s Chris Collier traveled to Equalizer to highlight its event goals, its Sentinel Setting Device and its … Continue reading
Rhode Island Law Restates Consumer Choice for Glass Repair
The state of Rhode Island has enacted insurance legislation that reiterates existing state law that prohibits insurance companies from steering consumers to a preferred auto glass company. The Surplus Lines Insurance bill was signed by the Governor on June 30. … Continue reading
Class Action Alleges Defective Windshields on 2020-2022 Land Rover Defenders
Two plaintiffs are bringing a class action lawsuit against Jaguar Land Rover North America, LLC, based on allegations of defective windshields on 2020-2022 Defender vehicles. According to court documents filed at the end of June 2022, it is alleged that … Continue reading
Chris Collier Visits San Antonio Auto Glass Shop
Auto Glass Week™ is just 62 days away, and local San Antonio dealer Tommy’s Auto Glass and Windshield Repair is preparing to attend its first show. AGRR magazine’s Chris Collier chatted with its team to discover their event goals.
Auto Glass Distributor Re-Enters U.S. Market
Nielsen & Moller Auto Glass International (NMAGI) has assembled a new professional team and is re-entering the U.S. market. The company says it’s the right time to fill the void due to the industry-wide issue of supply chain challenges. But … Continue reading
Deadline to Enter Auto Glass Week™ CSR Competition is Only Two Weeks Away, Compete Live or From Home
Auto Glass Week™ competition registration for the Auto Glass Customer Service Representative (CSR) and Auto Glass Calibration Competitions end on July 15. Deadlines for the Auto Glass Technician (AGTO) and Windshield Repair (WRO) Competitions end on August 5. Grab the … Continue reading
AEGIS Tools International Sold to Wood’s Powr-Grip; Birkhausers to Retire
The assets of AEGIS Tools International, Inc. have been sold to Wood’s Powr-Grip Co., Inc. (WPG) of Laurel, Montana, effective July 11, 2022. AEGIS owners Robert and Caryn Birkhauser called the development a “natural progression” in a relationship with Wood’s … Continue reading
The Sights and Sounds of San Antonio
Auto Glass Week™ is under 100 days away, and exhibitors and attendees are gearing up for the most extensive industry experience yet. Take a stroll through the Alamo City with assistant editor Chris Collier as he walks you through activities … Continue reading
Driven Brands Acquires Fifth US Auto Glass Brand K&K Glass
Driven Brands Holdings has announced its acquisition of Florida-based K&K Glass. The development marks the fifth U.S. auto glass brand brought under Driven Brands, with former owner of K&K Dan Knowlton saying the acquisition will help the business and its … Continue reading
Daniel Jaimes: Fully Committed
It seemed that from a young age Daniel Jaimes was destined to make it in the auto glass industry. The 23-year-old owner of Supreme Auto Glass in Jurapa Valley, Calif., is by no means new to auto glass, but competitions … Continue reading
NOVUS Glass to Unveil ‘Groundbreaking’ Initiatives for 50-Year Anniversary
Minnesota-based NOVUS Glass is celebrating 50 years of service to the auto glass industry by rolling out several initiatives aimed at raising brand awareness and highlighting defining moments in the company’s history. Ted Andersen, vice president of operations USA, says … Continue reading
Ford Issues Recall for Inadequate Front Windshield Bonding on 2022 Broncos, Rangers
More than 63,000 Ford 2022 Broncos and Rangers are potentially affected by inadequate windshield bonding, resulting in the manufacturer issuing a recall for the vehicles. According to the National Highway Traffic Safety Administration (NHTSA), inadequate front windshield bonding may result … Continue reading
Paul Anaya Resigns from Mygrant Glass
Paul Anaya, vice president of sales for Mygrant Glass, has resigned after “34 wonderful years.” The change is effective on July 1. “I am extremely grateful to the Mygrant family for the opportunity they have given me,” Anaya says. “I … Continue reading
A New Approach for Increasing Customer Confidence
Gilberto Linderos, owner of Fix It Auto Glass in Houston, Texas, has pulled from his experience as a first responder in Mexico to bolster the confidence customers have in his business. By incorporating decals on his vehicles that read “Auto … Continue reading
Unique Video Showcases Windshield Repair Advantages
As new technology emerges, steep prices have the industry and its customers increasingly turning to windshield repair over total replacement. From saving time, money and lives, the National Windshield Repair Division (NWRD) of the Auto Glass Safety Council (AGSC) highlights … Continue reading
Chrysler Capital Reveals Most Searched Vehicles
Want some insights into which car models may start rolling into your shop? Chrysler Capital did some research on the most popular searches that can help prepare you and your business for what’s hot right now. At the top of … Continue reading
Driven Brands Acquires Perfection Auto Glass
Driven Brands Holdings, a North American automotive services company, announced the expansion of its U.S. auto glass offering with the acquisition of Indiana-based Perfection Auto Glass. Perfection Auto Glass was founded almost 20 years ago. A family business, David King … Continue reading
Federal Reserve Hikes Interest Rates By 0.75% to Combat Rising Inflation
The Federal Reserve raised the stakes in the fight to combat rising inflation on Wednesday, hiking interest rates by 0.75% in an effort to douse cold water on historic inflation. The rate hike is the largest increase since 1994. This … Continue reading
Training Day: Equalizer Trainer Reflects on Drastic Career Change
Kevin Stoever worked at drugstores from 2002 to 2021. Stoever’s nearly two-decade career started in the stocking and photo departments at Walgreens, where he would move into assistant and store manager roles. He made similar strides at CVS years later … Continue reading
J.D. Power Study Reveals Diminished Auto Insurance Satisfaction
A record-high number of serious collisions, skyrocketing used-vehicle prices and surging repair costs create an undesirable scenario for auto insurers: raise rates or go out of business. The newly-released J.D. Power 2022 U.S. Auto Insurance Study highlights that customer satisfaction … Continue reading
Americans Continue to Hit the Road in 2022
The recovery of American road travel from the COVID-19 pandemic continues, according to recent figures from the Federal Highway Administration (FHA). February and March of this year saw more miles clocked than in the same timeframe in 2021, with year-over-year … Continue reading
A New Niche for Discount Auto Glass
Arkansas-based Discount Auto Glass will double its square footage upon opening its newest satellite location in Conway in the coming months, a move that owner Kevin Copeland says will allow the company to capitalize on the emerging niche of offering … Continue reading
Former Safelite President and CEO Tom Feeney Retires
On June 30, Tom Feeney will retire from Safelite after a 35-year career with the auto glass company. Feeny previously served as president and CEO for 14 years, and was credited for the company’s significant growth during that time. Feeney … Continue reading
Who Knew? A New Shop Named Hoodoo
Hoodoos are geological formations in the southwest United States. “Hoodoos stand out not only geologically, and we want to be a company that stands out,” Sean Dodson says of opening Hoodoo Glass LLC of Farmington, N.M. on June 1. His … Continue reading
Top of the Fleets: Private Transportation Carriers Rank in Magazine’s List of 500
Fleet Owner magazine has released its list of the 500 Top Private Fleets. Their vehicles and trucks are traveling American highways and susceptible to rock chips and the need for windshield and auto glass replacement. Top Five Trucks Waste Management … Continue reading
The wait for Auto Glass Week™ is almost over!
The wait for Auto Glass Week™ is almost over! Get a sneak peek at what’s hot and happening. WATCH NOW
Post Holiday: Is Your Shop Busy or Slow?
Not all businesses are created equal when it comes to post-holiday work. Some shops take weekends and holidays off, while others opt to stay open. Some played catch-up the week after Memorial Day, and some enjoyed a slower pace. glassBYTEs.com … Continue reading
Safelite® Group Acquires Frontier Glass
Safelite Group, owner of Safelite AutoGlass, acquired the assets of Frontier Glass in Buffalo, N.Y. The deal was completed on May 27. “We’re pleased to welcome Frontier Glass associates to the Safelite family,” says Safelite Group president and CEO Renee … Continue reading
NSG Group Increases Stake with SYP Automotive in China
NSG Group plans to increase its stake with auto glass in China. NSG says it will incorporate SYP Kangqiao Autoglass Co., Ltd., an auto glass manufacturer, into its auto glass business. “This integration into SYP Automotive will strengthen our ability … Continue reading
Before the Heat is On: Keep Your Cool
Today is National Heat Awareness Day. If not already, auto glass technicians will soon repair and replace glass in the summer heat. It is 100% possible to avoid heat illness and stroke if you know what to look out for … Continue reading
Auto Windscreens’ Repair and Replacement Specialists Webchat Celebrates Milestone
Auto Windscreens, an auto glass repair and replacement company in the United Kingdom, celebrated 169,000 webchats at a 5th birthday party with the launch of its artificial intelligence chat bot, “Brian.” The webchat service for automotive glazing repair and replacement … Continue reading
Fastest Growing Retailers: New Business, Promising Future
The secrets to success are different for each business. But, one thing is certain for these auto glass retailers: revenues continue to grow lightning fast as they put the COVID-19 pandemic in their rearview mirrors. AGRR takes an in-depth look … Continue reading
Slough Supercenter is New Direction for National Windscreens in the UK
National Windscreens celebrated the opening of its new supercenter in Slough last week. The center is the first of its kind for the company in the United Kingdom with a focus on Advanced Driver Assistance Systems (ADAS), according to a … Continue reading
Can You Take The Heat? The All-New Hot Sauce Contest for Auto Glass Week™ in 2022!
We’re stepping up the heat at Auto Glass Week™ and where better than Texas to find out who can handle the hottest of hot sauces. This fun event will be certain to burn a few taste buds. Unexpected surprises await … Continue reading
Auto Glass Week™ Hotel Soliciting Alert
In today’s digital world, it can be difficult to know which websites to trust. GlassBYTEs.com and AGRR™ magazine encourages you to only use Auto Glass Week’s official site when booking a hotel room for this year’s event. Event management cannot … Continue reading
AAA Research Shows the Pros and Cons of ADAS
Drivers may just want to hum an old rock song as a AAA study of car drivers with ADAS says they still need to “keep their eyes on the road and their hands upon the wheel.” The study focuses on … Continue reading
NOVUS Glass Celebrates Kelowna Location
Kelowna in western Canada is the latest location for NOVUS Glass, and joins Fix Network’s global portfolio of locally owned and operated aftermarket franchise centers. Kelowna’s operations manager Scott Maciag has worked in glass repair and replacement for 12 years, … Continue reading
D’Ieteren Group Resumes Buy Back of Shares, Sets Future Plans
D’Ieteren Group, which owns 50.01% of Belron, the owner of Safelite AutoGlass and Safelite Solutions in the United States, continued its plan this week to buy back shares for nine to 12 months. The Group’s board of directors decided in … Continue reading
Fast Growing Retailers: Revenue on the Rise
The secrets to success are different for each business. But, one thing is certain for five auto glass retailers: revenues continue to grow lightning fast as they put the COVID-19 pandemic in their rearview mirrors. AGRR takes an in-depth look … Continue reading
Caliber Celebrates 25 Years By Gifting 46 Vehicles
The Caliber family, including Caliber Collision, Caliber Auto Care and Caliber Auto Glass, celebrates 25 years in the industry by giving back to the communities it serves. In 2022, Caliber will gift 46 vehicles to individuals in need of reliable … Continue reading
AAA Research Proves Need for ADAS Education
The AAA Foundation for Traffic Safety’s most recent technical report reveals that the understanding of Advanced Driver Assistance Systems (ADAS) changes for drivers in the first six months of vehicle ownership. In ‘An Examination of How Longer-Term Exposure and User … Continue reading
Belron UK Reduces Carbon Emissions by More Than 40%
In an ongoing commitment to responsible business practices, Belron UK Limited, parent company of Autoglass®, has reduced carbon emissions by 43% in the last four years. Released in Belron UK’s Responsible Business Insights Report, new figures show 13,219 tons of … Continue reading
At the Top: Auto Glass Retailers in 2022
Today, glassBYTEs.com takes a look at top auto glass retailers this year compared to AGRR’s 2020 list. Who remains on top? Were there any major changes? In the number one spot this year and in 2022, Belron and Safelite remain … Continue reading
Pioneer in Automotive Industry Dies
Sheila Loftus, 79, former executive director of the Washington Metropolitan Auto Body Association and publisher of Hammer & Dolly magazine, died last week after a stroke. Loftus also co-founded the Women’s Industry Network (WIN) to enable other women to enter … Continue reading
Increasing Costs Continue to Impact Auto Glass Shops
Winter is over and summer is around the corner, but auto glass shops continue to struggle with the same challenges the new year presented in January. Costs of materials, availability of glass and the price of gasoline impact business. Patricia … Continue reading
Labor Shortage and Supply Chain Affect Boyd Group Inc. First Quarter 2022
In addition to adding 11 new locations in the first quarter of 2022, Boyd Group Services Inc. reported sales increased 32% compared to the first quarter of 2021. Boyd Group experienced $556.8 million in the first quarter of this year. … Continue reading
Driven Brands Exec Talks Expansion Plans
Driven Brands shot to the number three spot in AGRR magazine’s 2022 list of Top Auto Glass Retailers in the category of companies with $100-$200 million in revenue. In April 2022, the company announced it was acquiring All Star Glass, … Continue reading
Auto Windscreens Commits to Net-Zero Standard
Auto Windscreens joined the Business Ambition for 1.5°C campaign, the world’s largest and fastest growing group of companies aligning to help halve global emissions by 2030. According to a company statement, Auto Windscreens is committed to the Science Based Targets … Continue reading
Out with the Old, In with the New! Introducing our New Mobile App for Auto Glass Week™ 2022!
A new and improved mobile app is now available for all Auto Glass Week™ attendees. The new mobile app keeps you connected to attendees, sponsors, demonstrations, competitions, educational sessions, networking events, and more! Check out what kind of features you … Continue reading
Consumer Protection Class Action Lawsuit Dropped Against Nissan
A consumer protection class action lawsuit accusing Nissan of knowingly selling vehicles with panoramic sunroofs that can spontaneously shatter was tossed out of court Monday, May 9, by a Washington federal judge. Filed May 25, 2016, Lohr v. Nissan North … Continue reading
AGE Group Signs Global Agreement
Automotive Glass Europe’s first official member in Asia is Autoglass Middle East LLC in the United Arab Emirates. Autoglass Middle East was established in 2009 as the first automotive glass repair and replacement company in the UAE. “It is a … Continue reading
GlasWeld is Official Auto Glass Week™ 2022 Career Day Sponsor
GlasWeld is the official sponsor of Auto Glass Week™ (AGW) Career Day, the first ever installment of this event in Auto Glass Week history! AGW will be held in San Antonio, Texas on September 14-16, 2022 at the Henry B. … Continue reading
AGSC/NWRD ROLAGS 2 Standards Committee to Meet in June
The AGSC/NWRD ROLAGS 2 Standards Committee (windshield repair) will meet on Tuesday, June 14, 2022 from 11 a.m. to 1 p.m. ET. The meeting will be held electronically by Zoom. The agenda, related documents and instructions for joining the Zoom … Continue reading
Industry Reaction Mixed on Ford Certified Glass Network
After Ford’s announcement last week of its Certified Glass Network, technicians and auto glass shop owners are assessing the pros and cons of the program. Ford Certified Glass Network provides certification with certain requirements to auto glass technicians to install … Continue reading
Embrace Technology: Small Businesses Share Appreciation of Calibration
In celebration of National Small Business Week, glassBYTEs.com spoke with small business owners about why they got into auto glass, why they stay and what they think of the industry’s future. Innovation and Calibration Intermountain Auto Glass opened in Boise, … Continue reading
Report Further Proves Importance of Calibration, Pre- and Post-Scans
Humans do not have crystal balls to foresee the future, but more and more auto glass industry members see a future of more, not less, auto technology. “ADAS technology will over time lead to fewer auto accidents and vehicles needing … Continue reading
Milton Member of Parliament and Fix Network Discuss Right to Repair Bill
Bill C-244 was a topic of discussion when a federal member of Canadian parliament visited Fix Network’s Regional Training Centre in Milton last week. Adam van Koeverden’s visit allowed an opportunity for him to speak with Fix Network president and … Continue reading
Ford Launches “Certified Glass Network”
Ford is introducing its own “Ford Certified Glass Network” (FCGN) for auto glass businesses that work on Ford vehicles. The automaker’s website says the program will help prepare technicians “to meet the highest quality standards for every Ford and Lincoln … Continue reading
Auto Glass Growth Included in Driven Brands Holdings Inc.’s First Quarter Results for 2022
The key word for Driven Brands Holdings Inc. (DBHI) in 2022 is growth. And auto glass services are part of that growth. In a conference call discussing quarterly results last Wednesday, president and CEO Jonathan Fitzpatrick said 2022’s growth will … Continue reading
BMW Recall Affects 61,000 Vehicles Sold in U.S.
BMW issued a recall for 61,000 vehicles with sunroof software issues. The sunroof function control unit may be incorrectly programmed and allow the sunroof to close without the key fob’s presence in the vehicle. The vehicles under recall are equipped … Continue reading
Driven Brands Acquires All Star Glass
Driven Brands Holdings Inc. has acquired All Star Glass, A chain of 30 auto glass shops located primarily in California, Arizona, Texas and Nevada. “We pride ourselves on offering simple, convenient solutions to the consumer and our glass services are … Continue reading
Mercedes Recalls More Than 126,000 Vehicles for Software Glitch
The function of the rearview camera in 126,443 Mercedes Benz passenger vehicles requires a recall. According to the National Highway Traffic Safety Administration’s recall report, the rearview image may not display in the central display when the vehicle is in … Continue reading
Glass.com® Hits the Four Million Mark
Washington, D.C. – In little more than just five years, the website Glass.com has attracted four million visitors and accumulated millions more in page views. This milestone comes just as Glass.com officially launches its new e-commerce platform. “Glass.com bridges the gap … Continue reading
Labor Shortage: Industry Loses 14% of its Technicians in Two Years
The auto glass industry’s 700,000 technicians in 2020 were reduced to 600,000 in 2022, according to Robert C. Dauffenbach, senior associate dean for economic development at the University of Oklahoma. Dauffenbach says the 14% decline presents an opportunity for the … Continue reading
AirPro Diagnostics Names New Vice President of Strategic Solutions
AirPro Diagnostics announces Fred Iantorno as vice president of strategic solutions. Iantorno will assist the company in technology integration opportunities and market awareness of the company’s calibration system, the AirPro Auggie. “We are excited to welcome Fred to the team … Continue reading
Auto Glass Week™ Introduces Career Day
Building and supporting the next generation of technicians are vital to the auto glass repair and replacement industry. Auto Glass Week 2022, Sept. 14-16 at the Henry B. Gonzalez Convention Center in San Antonio, will address this with Career Day, … Continue reading
Supply Chain and Materials Costs: Challenges Persist for Auto Glass Industry, Part 1
Call it what you will. Growing pains. Challenges. Opportunities for innovation. The auto glass industry is going through a difficult time of changes. “I think number one, that’s pretty obvious: the supply chain challenges,” says Ryan Mandell, director of performance … Continue reading
All About that Glass: BMW Reveals 7 Series with Advanced Technology
BMW’s 2023 7 Series goes on sale in the fourth quarter of 2022, but here’s a peek at the glass technology available at a starting price of $94,295. Not only is BMW announcing the 7 Series’ availability in fully electric, … Continue reading
Gas Up: Fuel Prices Cause Pain at the Pump
A global pandemic. A labor shortage. Supply chain challenges and exorbitant gas prices. The struggle is real in the auto glass industry. At the end of March, Autospecs Glass in Dallas and Houston found it reached its fleet credit limit … Continue reading
Miles Driven: January Mileage Shows Decrease from December
Americans traveled 4.1% more on roads in January 2022 than in January 2021, according to the Federal Highway Administration’s (FHA) most recent numbers. January 2022 saw 9.5 billion more vehicle miles logged than January 2021. Travel for January 2022 was … Continue reading
Omega EDI and Glass.com® Partner to Bring Glass Replacement Jobs to Customers
Omega EDI, a business management software company within the glass industry will partner with Glass.com®, a job acquisition provider for the glass industry. Omega EDI customers can utilize this partnership to easily obtain more jobs through Glass.com®, according to a … Continue reading
Tom Feeney Expands Roles
Tom Feeney, former CEO of the Safelite Group and current executive chairperson of Belron North America, is assuming additional roles in the automotive insurance industry. Hi Marley, creators of a communication platform designed for the insurance industry, announced last week … Continue reading
Auto Windscreens Secures Two-year Contract with Haven Insurance
Auto Windscreens, a leading provider of auto glass services in the United Kingdom, secured a two-year contract with Haven Insurance to provide auto glass repair, replacement and ADAS calibration services to the insurance company’s customers. Haven Insurance, an independent and … Continue reading
Mygrant Demonstrates ADAS at Open House
Three weeks before the United States went into lockdown for the COVID-19 pandemic in March 2020, Mygrant Glass held an open house in Albuquerque, N.M. Last Saturday, the company opened its doors in Spokane once again. “We do these because … Continue reading
CCC Intelligent Solutions Promotes Scott Janik to Senior Vice President of Insurance Services
CCC Intelligent Solutions, which provides automotive collision software solutions and studies for the auto glass industry, named Scott Janik senior vice president of Insurance Services Group. Janik joined the company in 2007 and has served as group vice president since … Continue reading
NOVUS Glass Welcomes New Franchise Location
NOVUS Glass, an automotive glass repair and replacement services provider, adds St. Albans, Vermont to its franchise locations. According to a company statement, St. Albans is “a fully equipped facility with cutting-edge windshield repair and replacement tools and technologies. The … Continue reading
Maryland Adopts Auto Glass Safety Reg in Accordance with AGRSS Standard
Auto glass safety regulations in accordance with the Automotive Glass Safety Replacement Standard (AGRSS Standard) have been adopted by the State of Maryland. The state regulations were promulgated by the Maryland Motor Vehicle Administration (MVA) and became effective on March … Continue reading
Auto Windscreens Celebrates SHE Award 2022
Auto Windscreens, which offers windscreen repair and replacement in the United Kingdom, brought home the Safer Logistics Award at the Safety and Health Excellence Awards 2022. The awards recognize innovation and achievements in health and safety, according to a company … Continue reading
When is a Car Dealership Not a Car Dealership? When It Buys Auto Glass Companies
Bill Knight Automotive is a car dealership with Ford dealerships in Tulsa and Stillwater, Okla., Lincoln and Volvo dealerships in Tulsa, and collision repair centers in Tulsa, Stillwater, Broken Arrow, and Owasso, Okla. The company employs more than 320 people … Continue reading
National Day of Glass Presenters Explore Emerging Developments
“Glass is an enabler for modern civilization and scientific discovery.” That’s what John Mauro from the Department of Materials Science and Engineering at The Pennsylvania State University shared Thursday morning during the National Day of Glass in Washington, D.C. The … Continue reading
Ford Voluntarily Recalls Nearly 40,000 Transit Vans for Windshield Detachment
April brings another recall for vehicle owners. This time Ford voluntarily recalls certain 2016 and 2020 Transit Connect vans for a safety concern with the windshields. The windshields of nearly 40,000 Transit vans could detach during a crash and increase … Continue reading
Uniban Canada Hosts New Store Training
Uniban Canada hosted a new store orientation training at its technical training center in Hamilton, Ontario. Uniban, part of the Driven Brands family, provides auto glass repair, replacement and Advanced Driver Assistance Systems (ADAS) calibration services. According to a company … Continue reading
Massachusetts Considers Auto Glass Safety Bill
The Massachusetts legislature Joint Committee on Transportation held a hearing on March 9 on legislation that would create state auto glass replacement safety standards. The bill, H. 4445, introduced by Representatives Josh Cutler and Kathleen LaNatra, defines “Aftermarket safety glass … Continue reading
Company with 68 Years of History Closes its Doors in Illinois
Herb’s Glass & Mirror in Elgin, Ill., began as an auto glass shop 68 years ago. Known for the place to go to have windows in classic cars replaced, the business later also replaced windows in historic homes. A message … Continue reading
Where the Carmakers Stand on Pre- and Post-Scans
What do the carmakers say about pre- and post-calibration scans? While many do not address glass replacement directly, they do have positions on the necessity of performing scans when calibration or recalibration has been performed. Here’s what the manufacturers say, … Continue reading
President’s Budget Includes $18.1 Million for ADAS Research
This week, The Biden-Harris Administration submitted to Congress the President’s Budget for fiscal year 2023 (FY 2023). A hefty $105 billion will go to the U.S. Department of Transportation, which calls for investments in highway safety, including research into Advanced … Continue reading
Carlex Glass Bestows Team Members with President’s Award
Carlex Glass recognized its Aftermarket Replacement Glass (ARG) Team members in March with the company’s President’s Award. “Their exemplary performance over the last 12 months is being recognized,” according to a company statement. The award goes to the company’s division … Continue reading
Register Today and Reap the Rewards at Auto Glass Week™ 2022
Attendees, competitors, and sponsors— register today for Auto Glass Week™ 2022 (AGW). Auto Glass Week 2022 is designed specifically for your personal and business growth, filled with new prizes, hot networking opportunities, and educational development. Register now and benefit from … Continue reading
Miles Driven: December Mileage Shows Decrease from Previous Month in 2021
Americans traveled 11.2% more on roads in December 2021 than in December 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. December 2021 saw 26.9 billion more vehicle miles logged than December 2020. Travel for December 2021 was … Continue reading
AirPro Diagnostics Brings Extra Value to Auto Glass Week™
AirPro Diagnostics brings extra value to Auto Glass Week™ (AGW) 2022 attendees as the registration bag sponsor! AGW will be held in San Antonio, Texas on September 14-16, 2022 at the Henry B. González Convention Center. Can’t wait to see … Continue reading
DuPont Clarifies Supply Chain Challenges
Auto glass adhesive suppliers are not immune to supply chain challenges. “Due to challenging domestic and global market conditions in 2021, supplies of raw materials have been constrained over the past several months causing unprecedented supply chain disruptions that impacted … Continue reading
Go! Glass Ottawa Earns Best Glass Repair Award
Go! Glass, an automotive glass repair and replacement company part of the Driven Brands family, celebrates winning Ottawa’s best glass repair with FACES Magazine 2022 Ottawa Awards for Go! Glass Ottawa. “Like every other industry, we’ve been affected by the … Continue reading
AirPro Diagnostics Brings Extra Value to Auto Glass Week™
AirPro Diagnostics brings extra value to Auto Glass Week™ (AGW) 2022 attendees as the registration bag sponsor! AGW will be held in San Antonio, Texas on September 14-16, 2022 at the Henry B. González Convention Center. Can’t wait to see … Continue reading
Not Telling a Customer about Calibration Could Cost You $2,500 in Arizona
If the Senate Bill 1410 recently passed in Arizona becomes law, auto glass shops that neglect to tell customers about calibration before they begin a glass replacement would be fined $2,500 —each time. The bill requires that customers be informed … Continue reading
LAUNCH TECH USA Named Platinum Sponsor at Auto Glass Week
LAUNCH TECH USA returns to Auto Glass Week™ (AGW) as a platinum-level sponsor. AGW will be held in San Antonio, Texas on September 14-16, 2022 at the Henry B. González Convention Center. Can’t wait to see you there! To learn … Continue reading
Boyd Group’s Year-End Report Shows Effects of Automotive Industry Challenges
In the Boyd Group Services Inc.’s fourth-quarter report and year-end report for 2021, president and chief executive officer Tim O’Day says in the first half of last year, the company showed “steady improvement” after the pandemic. The Boyd Group Inc. … Continue reading
Equalizer® Opens New Location
Equalizer Industries Inc. has announced the opening of a new location– in Almelo Netherlands. It will offer support, sales and demonstrations of product line to European customers. The company “is thrilled to see it come to fruition in the Netherlands,” … Continue reading
XYG is a Platinum Plus Sponsor
XYG North America returns to Auto Glass Week™ (AGW) as a platinum plus level sponsor. AGW will be held in San Antonio, Texas on September 14-16, 2022 at the Henry B. González Convention Center. Can’t wait to see you there! … Continue reading
Glass Dawg Prepares to Open New Windshield Repair Shop
San Antonio-based Glass Dawg is ready to launch its new windshield repair shop branch in Boerne this summer. With top-of-the-line automotive glass services, technicians at Glass Dawg offer auto glass repair and replacement services at flexible rates. Glass Dawg technicians can … Continue reading
Right to Repair Legislation Introduced
Legislation has been introduced in Washington, D.C. to protect the rights of consumers and small businesses to repair vehicles “to make the same tools, parts, and documentation available to owners and independent repair providers.” The legislation would cover a variety of … Continue reading
Auto Windscreens Sponsors BTCC Driver Rick Parfitt Jr.
Rick Parfitt Jr.’s second season in the British Touring Car Championship will be sponsored by Auto Windscreens. The company’s logo will appear above the windscreen and wing mirrors of Parfitt’s Infiniti Q50 under Upton Steel with Team HARD Racing, a … Continue reading
Kia Motors America Issues Voluntary Recall for Windshields
Kia Motors America has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling 30,362 vehicles for inadequate bonding of windshields. Kia notified the NHTSA that the windshields of affected 2014-2016 Kia Cadenza vehicles can detach from the … Continue reading
Boyd Group Services Announces Cash Dividend for First Quarter of 2022
Boyd Group Services announced a cash dividend of $0.144 per common share for the first quarter of 2022. The dividend is payable on April 27, 2022 to common shareholders at the close of business March 31, 2022. The Boyd Group … Continue reading
Back to Business: Maine Auto Glass Shop Owner Recovers After COVID-19
Norman and Betty Jo Cash are thankful for the support of their auto glass and Windham, Maine communities. “I had a serious bout with COVID, but I’m doing remarkably well, considering,” says Norman, 53. He and his wife, Betty Jo, … Continue reading
Belron and AGC Comment on Russian Invasion of Ukraine
The war between Russia and Ukraine has put lives — and businesses — on hold. Belron, which owns and operates Safelite AutoGlass and Safelite Solutions in the U.S., operates glass services under Carglass® in one location in Ukraine. In November … Continue reading
New NOVUS Glass Shop Opens in British Columbia
NOVUS Glass North Shore has opened for business in North Shore, British Columbia. It will service North and West Vancouver and the North Shore areas of British Columbia. The new franchise is owned by Armin Ojani and Neil Steenkamp. “We pride … Continue reading
PGW Auto Glass Sold to One Firm Equity Partners
PGW Glass is being sold by its owner, LKQ Corporation, to One Firm Equity Partners (OEP). PGW Auto Glass distributes aftermarket glass in 113 facilities in the U.S. and Canada, and is headquartered in Cranberry Township, Pa. Closure of the … Continue reading
Autoglass® Commits to Sustainability
One of the United Kingdom’s largest retailers, Autoglass®, is implementing sustainability initiatives in 2022 to reduce the company’s carbon footprint. The COP26 climate summit in 2021 encouraged fleet-owning businesses to commit to a fully zero-emission fleet by 2030, a company … Continue reading
Can I Charge for Mileage? Tesla Replacement Requires Long Commute
On February 20, John Bonner began a journey in his 2021 Tesla Model 3 from Billings, Mont., to Salt Lake City. He had an important appointment the next day. The trip was not a sightseeing tour, but with a mission: … Continue reading
UniGlassPlus Franchisees Awarded by International Franchise Association
Claire Lamarche and Jean-Francois Joyal, owners of UniGlassPlus/Ziebart Carleton Place in Carleton Place, ON, are Franchisees of the Year. The two were honored at the International Franchise Association (IFA) 62nd Annual Convention in San Diego, Calif., “for being an outstanding … Continue reading
Missouri Collision Shop Sues for $10 Million in ‘Steering’ Lawsuit
In Collision Company v. State Farm, Brad Buck seeks $10 million from the auto insurance company for allegedly aggressively steering business away from his Kirksville, Miss., collision repair shop. The lawsuit also names the Missouri director of insurance and three … Continue reading
National Windscreens Prepares to Launch First Super Centre in Slough, UK
National Windscreens’ first super centre is scheduled to open in Slough, United Kingdom in April. It will showcase a series of new initiatives on continual improvement of customer experience and adapting to rapid changes in the automotive market, a company … Continue reading
Projected New Vehicle Sales Continue to Decrease from 2021
J.D. Power and LMC Automotive have forecasted a decline in new-vehicle retail sales for February 2022, compared to February 2021. Retail sales for last month are expected to reach 922,100 units, a decrease of 5.7% from February of last year, … Continue reading
Arizona Senate Passes Auto Glass Bill with $2,500 Penalty Per Violation
The Arizona Senate unanimously passed SB 1410 as introduced by State Commerce Committee Chair J.D. Mesnard. SB 1410 specifies requirements for an auto glass repair or replacement facility that conducts glass repair, replacement or recalibration on a vehicle that is … Continue reading
The Cost of Calibration, Part 5: South Gulf
GlassBYTEs.com’s series discussing the cost of calibration in different U.S. regions concludes this week with the South Gulf area, which includes Texas, Mississippi, Oklahoma, Louisiana, Alabama, Tennessee, Kentucky and Arkansas. Thirty year-old Venable Glass Services operates locations in Brandon and … Continue reading
In Time of War: Auto Glass Industry Not Immune to What’s Happening in Ukraine
Is there still an auto glass industry in Ukraine? The conflict between Ukraine and Russia has affected not only the auto glass industry there but also in the United States. Abtockᴫo Pem lives and owns an auto glass shop in … Continue reading
REHAU Group Suspends Operations in Russia
As a company that operates in Ukraine, as well as in Russia and Belarus, REHAU Group has announced that it has “suspended … operations in Russia and Belarus until further notice.” In a company press release issued on Monday, March … Continue reading
The Cost of Calibration, Part 4: North Central
GlassBYTEs.com’s series discussing the cost of calibration in different U.S. regions continues this week with the North Central area. John and Beth Earl own Earl’s Auto Glass in Cozad, Neb. “I would agree with that,” Beth Earl says of the … Continue reading
GEICO, Health Care Providers Settle Suit for Underpayments
The auto glass industry isn’t the only one suffering from payment challenges. GEICO General Insurance Co. and a class of health care providers requested a Florida federal court to sign off on a deal March 1 to permit health care … Continue reading
Repairing, Replacing and … Tinting?
What’s your latest money multiplier? For Gilbert Quesada, owner of All Star Glass in Bosque Farms, N.M., repeat customers are facilitated and funneled with window film. “A customer will schedule a windshield replacement, and see all of my film and … Continue reading
On the Up and Up: Auto Glass Shops Struggle with Rising Costs
As the costs of auto glass materials rise steadily each month, how are auto glass shops making up for the difference in their reduced profit levels? The Bureau of Labor Statistics’ latest Producer Price Index data for January 2022 revealed … Continue reading
Safelite Solutions Assumes Management of Plymouth Rock and Pilgrim
Effective March 1, Safelite Solutions will manage the glass programs of Plymouth Rock and Pilgrim, formerly managed by LYNX. In an email to LYNX service participants, LYNX states that the company will retain connectivity during the transition to maintain coverage … Continue reading
Auto Glass Week™ Giveaway
Another Auto Glass Week™ giveaway is here! We will be giving away *FREE full registrations. Click on the video to find out more. Here’s how to enter: »Submit a 20-30 second video explaining why you want to go to Auto … Continue reading
A New Resin is Coming to Town
The question of whether or not windshield breaks can be repaired in the camera sweep area of vehicles with Advanced Driver Assistance Systems (ADAS) may soon be answered with a “yes.” NOVUS Glass Inc. is awaiting a patent of a … Continue reading
Expert Says Auto Glass Industry Ripe for More Cyberattacks
Cyber threats have been a concern for some time now, and the auto glass industry is not immune to them, with Mygrant Glass being the most recent company to suspect a hacking incident in January. Mygrant was in touch with … Continue reading
Top Reasons to Attend Auto Glass Week
Auto Glass Week™ is the place to be. Our team can’t wait to welcome you to San Antonio this September 14-16 for an event built to transform the industry! Register Today!
The Cost of Calibration, Part 3: South Atlantic
In part 3 of our look at the cost of calibration in the U.S., we go to the South Atlantic. In the automotive industry since 2004, Kris Griffin founded Calibrators of the Carolinas in 2019 in the Charlotte metro area … Continue reading
AGRR Material Prices Experience Increases in January
Prices for materials used in the auto glass industry showed increases in January 2022, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased by 1.0% … Continue reading
Auto Windscreens Appointed Preferred Supplier for Brightside
United Kingdom insurance broker Brightside has appointed Auto Windscreens a preferred provider for auto glass repair, replacement and ADAS calibration. Auto Windscreens maintains auto service centres across the United Kingdom, as well as mobile units. “We’re proud to be working … Continue reading
Calibration Legislation Under Review in Several States
Several state legislatures are currently reviewing legislative proposals regarding Advanced Driver Assistance Systems (ADAS) and calibration that are very similar to a law that Utah enacted over 2021 and 2022. The bills require auto glass service companies to perform calibrations … Continue reading
For Shuck’s Sake: Windshield Break is a Corny Story
A John Deere tractor came to Wright Implement in Glasgow, Ky., after the tornado that struck Madisonville in December. Replacing the windshield in the tractor was like any other glass job for the company, but it’s what was lodged in … Continue reading
Driven Brands Holdings Inc. Announces Fourth Quarter Results
Driven Brands Holdings Inc. stock experienced a more than 3% jump on February 16 after the company announced results from the fourth quarter of 2021, which included $391.9 million in revenue, a 36% increase from 2020, and a one-time expense … Continue reading
Volvo Issues New Position Statement on Windshield Replacement
Volvo Car USA LLC has issued a statement that all windshield replacements on Volvo vehicles must be performed “according to Volvo standards at an authorized facility, using only Volvo Genuine Windshields and adhesives.” “The Volvo windshield is an integral part … Continue reading
D’Ieteren Group Proposes Acquisition of Parts Holding Europe
D’Ieteren Group, in exclusive negotiations, has issued a binding offer with Bain Capital Private Equity to acquire 100% of Parts Holding Europe (PHE). D’Ieteren Group is one of the owners of Belron, owner of Safelite AutoGlass and Safelite Solutions. PHE … Continue reading
Romance and the Glass: Marriages Strengthened When Couples Work Together
Happy Valentine’s Day! Today, we celebrate friendship, business partners and marriage by sharing stories of couples who work together in the auto glass industry. Wayne “Bubba” and Leanne Speir of Speir Auto Glass in Crystal Springs, Miss. Wayne “Bubba” and … Continue reading
Customer Experience is King. Are you Slaying it?
I recently returned from a sales summit targeted towards the home improvement industry. The audience, which ranged from owners to sales representatives and other personnel, received rapid-fire information from all angles for three days. I came away with dozens of … Continue reading
The Cost of Calibration, Part 2: the West
In part 2 of our five-part series on the cost of calibration across the U.S., we look at the perspective of shops out west. Rick Valentine owns Intermountain Auto Glass in Boise, Idaho, where set pricing is in place for … Continue reading
CCC Intelligent Solutions Acquires Insurtech Safekeep
The acquisition of Safekeep, a platform digitizing subrogation across P&C insurance lines of business, by CC Intelligent Solutions will help CCC to advance its vision for straight-through processing across the claims lifecycle. In a company statement, CCC states that Safekeep … Continue reading
Tesla Recalls Nearly 27,000 Vehicles for Faulty Windshield Defrosting
Tesla is recalling some 2021-2022 Model 3, Model S, Model X and 2020-2022 Model Y vehicles after tests determined that the cabin heating system can fail if temperatures are below 14 degrees Fahrenheit. This can cause the windshields in these … Continue reading
No Buyer’s Remorse Here: Research Reveals the Best States to Own a Car
A study by Dolman Law analyzed multiple factors regarding car ownership and determined that Montana is where car ownership is at. Alaska is the second best state to own a car, followed by Oregon. Factors considered in the study were … Continue reading
The Cost of Calibration, Part 1: the Northeast U.S.
As technology advances in automobiles, the necessity for calibrating Advanced Driver Assistance Systems (ADAS) after repair or replacement of a windshield is growing. But, who should pay for calibration? In a five-part series, glassBYTEs.com explores the cost in different regions … Continue reading
Auto Glass Week™ Has Secured a Discounted Room Rate at the Newly Renovated San Antonio Marriott Rivercenter. Book Now to Save!
Now is a great time to book your stay and save for Auto Glass Week™ (AGW) 2022! AGW has secured a discounted room rate at the newly renovated host hotel, San Antonio Marriott Rivercenter, for this exceptional week. AGW’s host … Continue reading
NOVUS Remains on Franchise 500 list for 2021
NOVUS Glass has made the Franchise 500 list for 2021. At number 101, up from number 140 in 2020, the company has 2,013 franchises worldwide. Founded in 1972, NOVUS was founded after Dr. Frank Werner replaced three windshields with small … Continue reading
Miles Driven: November Numbers Show Americans Continue Mileage Increase Over 2020
Americans traveled 12.3% more on roads in November 2021 than in November 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. November 2021 saw 29.2 billion more vehicle miles logged than November 2020. Travel for November 2021 was … Continue reading
Chrysler Recalls More Than 170,000 Ram Pickups for Windshield Wiper Defect
The National Highway Traffic Safety Administration estimates that all 2019-2020 Ram 2500, 3500, 3500 Cab Chassis, 4500 and 5500 are affected by a defect in the windshield wipers. As of Jan. 12, Chrysler (FCA US, LLC) is not aware of … Continue reading
Top 5 Reasons to Consider Attending Auto Glass Week™ 2022
Auto Glass Week™ (AGW) is a prominent industry event created and designed specifically for all aspects of auto glass with a worldwide focus lens. With this year’s 11th installment, AGW offers the original equipment (OE) and aftermarket auto glass repair, replacement, … Continue reading
Auto Glass Repair Company Donates More Than $40,000 to Fight Hunger in Schools
From September 1 to October 31, 2021, UniglassPlus and VitroPlus locations, part of the Uniban glass family, donated $3 for every rust protection treatment to offer nutritious breakfast to children. This massive initiative, combined with others throughout the year, helped … Continue reading
Shaun Atton Appointed Business Support Director at Auto Windscreens
Shaun Atton is the newest member of the Auto Windscreens’ senior management team having been appointed business support director. Atton’s career at Auto Windscreens began in 2003 as a trainee base technician, according to a company statement. He has held … Continue reading
AGRR Bill Deferred to 2023 in Virginia Legislature
The Virginia House Highway Safety and Policy Subcommittee held a hearing on January 26 to consider 12 bills, one of which is related to auto glass safety and supported by the Auto Glass Safety Council (AGSC). The subcommittee held the … Continue reading
Kia Motors America Recalls 2020 Kia Cadenza for Rear Power Window Malfunction
Kia Motors America has issued a recall for 2020 Kia Cadenza vehicles manufactured from April 1, 2020 to Oct. 15, 2020. The National Highway Traffic Safety Administration recall notice states that 451 vehicles are affected by this recall for malfunction … Continue reading
Pittsburgh Bridge Collapse Proves Need for Rebuilding of Crumbling Infrastructure
The Forbes Avenue Bridge collapse Friday morning in Pittsburgh is another example of how much the recently signed Infrastructure Investment and Jobs Act 2021 will be used in the United States. Highways and bridges are falling apart across the nation … Continue reading
Mygrant Targeted in Cybersecurity Breach
The official word from Mygrant Glass about its website troubles this week is that the company’s inventory and ordering systems were hacked. The good news is the company expects to be ready for web orders on Monday, January 31. At … Continue reading
Cyber Pain: Mygrant Glass Website Down
As if the supply shortages in the auto glass industry weren’t challenging enough, in the last week officials at some auto glass shops that do business with Mygrant Glass have noticed the glass company’s online absence. “We’re going through some … Continue reading
Everything’s Gone: Recovery After Burglary
The morning after Christmas, Fresno Glass LLC of Fresno, Calif., had three visitors—and none of them were Santa Claus. The glass shop, which provides auto, commercial and residential glass services, was broken into and $50,000 to $100,000 worth of tools … Continue reading
Creative Extruded Products LLC and BTA Enterprises LLC Close Businesses
Creative Extruded Products LLC and BTA Enterprises LLC closed doors on their businesses based in Tipp City and Trotwood, Ohio, in late December. Employees were notified of closure in late October. On January 10, assets were “voluntarily surrendered and assigned” … Continue reading
Auto Glass Safety Bills Introduced in Virginia and Massachusetts
Auto glass safety bills have been introduced in the legislatures in Virginia and Massachusetts. Both bills refer to the present Auto Glass Replacement Safety Standard (AGRSS) as a basis for proposed new state regulations, much like legislation enacted in 2021 … Continue reading
Early Bird Gets the Worm! Be sure to get Auto Glass Week™ 2022 Discounted Registration!
Online registration for Auto Glass Week™ (AGW) 2022 has been extended until January 31. With the end of the month fast-approaching, those planning to attend, but have yet to register, are being advised to take advantage of early-bird registration prices … Continue reading
Friendly Business: NuVision Purchases Auto Glass America
NuVision Auto Glass has acquired Auto Glass America, which consists of two mobile glass territories in Phoenix and Orlando. NuVision CEO Jim Kieffer says NuVision purchased the auto glass company, including name and assets. Auto Glass America was recently involved … Continue reading
AGSC Committees, Board Meet, ADAS at Forefront
The board of directors of the Auto Glass Safety Council, along with its committees, met last week for its winter meetings. Among the committees meeting were the Auto Glass Replacement Safety Standard (AGRSS) and Repair of Laminated Auto Glass 2 … Continue reading
What are the Best—and Worst—States to Drive in?
A study by Dolman Law ranks the 50 states from best to worst in which to drive. The biggest loser? Louisiana. Insurance costs are high in Louisiana, which leads to a large number of uninsured drivers (22%) on the road. … Continue reading
Hyundai Recalls Certain Sante Fe, Sonata and Elantra Models for Improperly Bonded Windshields
The National Highway Traffic Safety Administration issued a recall in late December for certain 2020-2021 Hyundai Sante Fe, 2021 Sonata and Elantra vehicles for improperly bonded windshields. During manufacturing, the windshields may not have been bonded properly because of faulty … Continue reading
Autoglass and Bosch Partner on ADAS Recalibration Services in UK
Autoglass, a provider of auto glass repair, replacement and recalibration in the United Kingdom, announced a partnership with Bosch, a global technology provider, which will further the auto glass company’s ADAS recalibration services. Bosch Connected Recalibration tools will be standard … Continue reading
AGRR Material Prices Experience Ups and Downs in December
Prices for materials used in the auto glass industry showed increases and decreases in December 2021, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased … Continue reading
Auto Glass Repair Co. Raises More Than $18,000 for Breast Cancer Foundation
Docteur du Pare-Brise, an automotive glass repair and replacement company in Quebec, is doing its part in the fight against cancer. The company raised $18,870 for the Quebec Breast Cancer Foundation (QBCF) to support its My Active HealthTM program. The … Continue reading
NAIC: Auto Insurers Earned Big Bucks in 2020 During Worst Economic Year of Pandemic
Private passenger auto insurers earned $250.6 billion in 2020 a report by the National Association of Insurance Commissioners (NAIC) determines. The NAIC Report on Profitability by Line by State notes that findings are not determinations of “whether current rates are … Continue reading
Ford Develops Job Aids for ADAS with Glass and Without
Ford has developed three new job aids, two of which are for Advanced Driver Assistance Systems. The job aids are intended to assist in ADAS repairs of Ford and Lincoln models. On Target states that information about the new job … Continue reading
The Road to Recovery: Infrastructure Act to Rebuild U.S. Roadways
America’s roads are about to get an upgrade. The Infrastructure Investment and Jobs Act 2021 that became law late last year will create a road construction activity in all 50 states. AGRR reported in its May/June issue of 2021 that … Continue reading
Miles Driven: October Numbers Show Americans Continue Mileage Increase Over 2020
Americans traveled 7.1% more on roads in October 2021 than in October 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. October 2021 saw 18.4 billion more vehicle miles logged than October 2020. Travel for October 2021 was … Continue reading
UniglassPlus Carbonear Opens in Newfoundland and Labrador
Uniban celebrates the opening of UniglassPlus Carbonear at 64 Columbus Drive, Carbonear Newfoundland and Labrador, A1Y 1A6. Jordan Garland, owner of UniglassPlus Carbonear, started in the automotive industry with detailing and window tinting. He decided to open this facility after … Continue reading
AmeriPro Auto Glass™’s Bill Kolb dies
A man known in the auto glass industry as always willing to help anyone has died. William “Bill” V. Kolb Jr. of Gainesville, Fla., was 57 years old and co-owned AmeriPro Auto Glass™. Kolb, born in Bay Shore, Long Island, … Continue reading
Boyd Group Announces Completion of CEO Succession Plan
Boyd Group Services Inc. announced the completion of its CEO Succession Plan, which was first announced in August 2019. Effective January 2, 2020, Brock Bulbuck became executive chair, and Tim O’Day succeeded Bulbuck as president and CEO. Bulbuck remained as … Continue reading
Driven Brands Acquires Auto Glass Now for $170 Million
Driven Brands Holdings Inc., headquartered in Charlotte, N.C., acquired Auto Glass Now’s more than 75 company-operated locations in the U.S. on Dec. 30. Auto Glass Now joins Driven Brands with more than 20 years of auto glass repair, replacement and … Continue reading
Belron: New Shareholders, CD&R Changes Name in Partnership
Belron, which operates Safelite® AutoGlass and Autoglass®, welcomed new shareholders on December 17. As previously reported, Hellman & Friedman, BlackRock Private Equity Partners and GIC joined the company’s list of shareholders with the completion of the acquisition of a combined … Continue reading
Auto Glass Industry Loses Longtime Owner/Operator Houle, 84
Richard Donald Houle, 84, of Belmont, N.H. died Dec. 25, 2021, following a brief illness. Houle owned and operated several glass and mirror businesses, starting with Dick’s Auto Glass and then Central Glass. With his brothers, George and Hubert, Houle … Continue reading
Auto Windscreens Sets Goal to Grow in New Year
After opening seven service centres in 2021, Auto Windscreens, which provides windscreen repair and replacement services in the United Kingdom, is ready to further expand in 2022. The company just celebrated 50 years in business, and added services in Horsham, … Continue reading
Not in Kansas Anymore: Auto Glass Technician Shares Tornado Experience
Koty Crook lives and works in Hopkins County, ground zero for the tornado that swept through Kentucky on December 10. “It was a normal day,” Crook, 27, says of that Friday, which was also payday. Crook is a technician for … Continue reading
This Holiday Season Give Yourself the Gift of Learning—Sign Up Today for Auto Glass Week™ 2022
The New Year presents new opportunities to expand your learning, and if you’re in the automotive glass repair and replacement industry, the prime opportunity awaits. Auto Glass Week™ returns to San Antonio Sept. 14-16, 2022. It is the only event … Continue reading
AGRR Material Prices Continue to Increase in November
Prices for materials used in the auto glass industry showed increases in November 2021, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased slightly by … Continue reading
Boyd Group Services Inc. Announces Fourth Quarter 2021 Cash Dividend
Boyd Group Services Inc. announced Friday a cash dividend of $0.144 per common share for the fourth quarter of 2021. According to a company statement, the dividend is payable on Jan. 27, 2022 to common shareholders of record on Dec. … Continue reading
Southern Expansion: Tire Discounters Growth Continues with Virginia and Georgia Stores
Tire Discounters’ goal is to open 60 locations in 2022 through acquisitions and bring the company’s total number of U.S. stores to more than 200. “Glass is a strategic focus area for Tire Discounters as we expand,” Tire Discounters managing … Continue reading
Overtime Pay Over Due: Paul’s Discount Glass Did Not Pay Proper Overtime Rate
A U.S. Department of Labor Wage and Hour Division investigation recovered more than $90,000 in back wages for 33 employees at two Mississippi glass companies. The department’s investigation determined that Paul’s Discount Glass Inc. failed to pay overtime as required … Continue reading
Through the Glass: Competition Turns into Friendship
Aaron Bradford and James Chapman met at Auto Glass Week 2021 in June as competitors in the Auto Glass Technician Olympics. Chapman, from Zanesville, Ohio, won third place, while Bradford placed fourth. “He beat me by one point,” Bradford says. … Continue reading
Dawn Campbell Receives Award for Extraordinary Service to Key Media & Research
Dawn Campbell, art director and managing editor for Key Media & Research (KMR), the parent company of AGRR magazine and the glassBYTEs newsletter, received the company’s 2021 Award for Extraordinary Service. The honor is presented annually and was named after vice president … Continue reading
Cybersecurity: Is Your Business Protected?
If you wonder whether you should be worried about the cybersecurity of your auto glass shop’s information, the answer is yes. As chief operating officer of Don’s Mobile Glass in California, Dave Leach says he was concerned about cybersecurity and … Continue reading
Lawsuit Alleging Kia Telluride Windshields ‘Defective’ Continues in California Court
In September 2020, glassBYTEs.com reported on the class action lawsuit filed by Yandery Sanchez against Kia Motors America Inc. The suit continues in court after a second complaint was filed against Kia in August 2021. Sanchez, who lives in Houston, … Continue reading
California Court to Judge Honda Sunroof Class Action Case
A class action lawsuit against Honda alleges a manufacturing defect in sunroofs and moonroofs of the 2015 to 2020 Honda and Acura vehicles. Mary Tappana of Webb City, Mo., Darryl Roberts of Tacoma, Wash., and Dustin Fulcomer of Riverview, Fla., … Continue reading
New Safelite President Assumes Role Today
Renee Cacchillo assumes the duties of president and CEO of Safelite today. She joined Safelite in 2011 after serving as vice president of operations services with Bob Evans Inc. Prior to Bob Evans; she spent eight years with Limited Brands … Continue reading
Big Money: Toyota Tops Research of Highest Earning and Most Vehicles Sold in 2020
Uswitch research is available on the highest-earning car brands in the world, and Toyota, Volkswagen and Daimler top the list. Toyota made $275 billion in 2020, which breaks down to $31.34 million per hour and more than $523,889 per minute. … Continue reading
VINs in NAGS: Mitchell Shares Its Side of the Glass
A week ago, glassBYTEs.com spoke to several auto glass technicians about the prevalence of vehicle identification numbers and parts numbers not matching up in National Auto Glass Specifications (NAGS), a database created and maintained by Mitchell. This week, we have … Continue reading
Miles Driven: September Numbers Show Americans Continue Mileage Increase Over 2020
Americans traveled 7.9% more on roads in September 2021 than in September 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. September 2021 saw 19.5 billion more vehicle miles logged than September 2020. Travel for September 2021 was … Continue reading
Auto Glass Industry Loses Two More
Lee Essman Sasscer, 87, died Nov. 17, 2021, in White Plains, Maryland. Born in Washington, DC, Sasscer co-owned A-1 Auto Glass Co. in La Plata, Md. with his oldest son. He is survived by children, Robin Sasscer Maude of La … Continue reading
Black Friday: To Open or Not to Open?
Black Friday means the first day of Christmas shopping for consumers. But do auto glass shops follow the trend of being open the day after Thanksgiving? “For 28 years, we have always been open,” says Rick Valentine, who owns Intermountain … Continue reading
By the Numbers: VINs and Parts Do Not Always Match
In early 2020, AGRR magazine explored the disconnect between vehicle identification numbers (VIN) and the NAGS numbers they identify. These issues have persisted into 2021. “I think our software probably doesn’t have all the correct information that the dealers have,” … Continue reading
AGRR Material Prices Rose in October
Prices for materials used in the auto glass industry showed increases in October 2021, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased slightly by … Continue reading
Not a Small Job: Tackling Repairs in Large Windshields
When it comes to large windshields, replacement is more expensive, but repair is not impossible. Steven Maples, owner of Fix-A-Crack Windshield Repair & Replacement in McAllen, Texas, says that whether replacing is better than repairing depends on the situation. “Repairs … Continue reading
Size Does Matter, Windshield Size That Is
When it comes to windshields, size does matter. A windshield that is 71 inches tall and 104 inches wide will require more than one technician to complete the replacement process safely. “I’ve been doing RV glass for the past 35 … Continue reading
Talk About AGW Tuesday: Discover Auto Glass Week’s Giveaway
We will be giving away FREE FULL Registrations if you participate and your video is selected! An extra bonus drawing will be held of those selected, and one winner will receive free airfare and hotel accommodations. Get creative and post … Continue reading
Boyd Group: Demand Grows Amid Labor Shortage and Supply Concerns
The Boyd Group, which encompasses Gerber Collision & Glass, Boyd Autobody & Glass and Glass America, announced third quarter 2021 results on Wednesday, which reveal good and bad news. Perhaps representative of companies across the U.S., the Boyd Group’s results … Continue reading
Ford Recalls Bronco Models for Faulty Moonroofs
Ford issued a fifth recall this year on the Bronco Sport. This time the recall is for faulty sunroofs. Ford has had a heck of a time with the vehicle, starting with recalls in January on inadequate lube in the … Continue reading
Veterans Carry Commitment to Service into Auto Glass Industry
Heroes are among us. They served in times of war and in times of peace. They kept the nation safe from enemies, foreign and domestic, and upheld the values of the oaths they swore to the U.S. They are our … Continue reading
Two in Hospital After Explosion at Auto Glass Shop
“The Speedy Auto Glass blew up,” says Joe Hurdle. “And there were flames through the roof about 15-20 feet.” Hurdle owns the Midas shop next door to Speedy Glass in Barrie, Ontario, Canada. He and his staff saw black smoke … Continue reading
Prizes at Auto Glass Week Heat Up for 2022
Repair and replacement technicians start sharpening your skills! Everything is bigger and hotter in Texas, and now the competition prize money for Auto Glass Week™ 2022 (AGW), Sept. 14-16 in San Antonio, is smokin’. More than $6,000 in cash and … Continue reading
Companies Still Searching for Calibration Solutions and Information
The search is still on for calibration solutions according to exhibitors at last week’s Special Equipment Market Association (SEMA) and aftermarket event AAPEX, both held in Las Vegas. And companies continue to unveil new products to help with growing demand. … Continue reading
Keep America Moving: Infrastructure Bill on Way to President’s Desk
Better late than never. Late on Friday, the U.S. House of Representatives approved a $1.2 trillion bill to rebuild the country’s aging infrastructure, including roads and bridges. After a 228-206 vote, the bill, with $550 billion specified for highways, roads, … Continue reading
Miles Driven: Report Shows Americans Continue Mileage Increase Over 2020
Americans traveled 8.3% more on roads in August 2021 than in August 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. August 2021 saw 21 billion more vehicle miles logged than August 2020. Travel for August 2021 was … Continue reading
Sunroof Lawsuit Against Mercedes-Benz Dismissed
An Illinois judge has dismissed with prejudice a class action lawsuit against Mercedes-Benz for the unexpected shattering of sunroofs. On June 14, 2020, Bruce Pickens filed suit against Mercedes-Benz, Daimler AG, Saint-Gobain Sekurit and Napleton Autowerks of Indiana Inc. on … Continue reading
Repair or Replace: Will Robots Decide? Glass Industry has Its Own Solution
Neural Claim System “NCS” is excited to announce the release of our AI based glass damage verification platform. Our AI platform is designed to revolutionize the glass claims process by seamlessly automating damage analysis, part selection and calibration requirements at … Continue reading
Is Safelite No Longer Servicing Tesla Vehicles?
On the Tesla Motors Club community page, Tesla vehicle owners shared stories last week of challenges getting repairs done. A Tesla Model Y owner in Marietta, Ga., posted about a spider crack in the glass roof that Tesla would not … Continue reading
Safety Recall Issued for Several Mercedes-Benz 2020 and 2021 Models
The National Highway Traffic Safety Administration has issued a safety recall for glass in some Mercedes-Benz models. The features in these models may create a safety risk for your customers and their passengers if they are not corrected. Safety recalls … Continue reading
Thank You, COVID-19 Pandemic: Wacky Traffic Patterns Persist Amid Increasing Repair Costs
Distinctly different traffic patterns on U.S. roads and continued supply chain disruptions, as well as the rising costs of collision repairs are highlights of CCC Intelligent Solutions’ October 2021 the Continued and Forecasted Impact of the Pandemic on the P&C … Continue reading
PPI: Automotive-Related Products Pricing Continues to Creep Up in September
Prices for materials used in the auto glass industry showed increases in September 2021, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased slightly by … Continue reading
IIHS Study Reveals ‘Good’ Headlights Reduce Accident Risk
A recent study by the Insurance Institute for Highway Safety [IIHS] shows that the condition of the headlights on a vehicle can affect safety. According to IIHS’s study, crashes at night are nearly 20% lower for vehicles with headlights that … Continue reading
Allstate v. Auto Glass America Dismissed in Florida
The case of Allstate v. Auto Glass America was dismissed Friday in Florida. A settlement hearing with Judge Daniel C. Irick was held Sept. 28. Allstate v. Auto Glass America was a two-year battle in court that began with Allstate … Continue reading
Windshields Are About to Change Significantly
Eastman announced Thursday the launch of the Saflex® Horizon LVID PVB, the next generation of head-up displays (HUD). According to the company’s announcement, Saflex will provide “a more immersive and safer driving experience” with a wedge HUD interlayer for automotive … Continue reading
Biden Nominates Steven Cliff to Steer NHTSA
The National Highway Traffic Safety Administration (NHTSA)’s deputy administrator since February is expected to be President Joe Biden’s pick to head the auto safety group. The nomination was confirmed Tuesday for Steven Cliff, who has played a vital role in … Continue reading
Auto Glass Shortage Requires Creativity to Persevere
The hits keep right on coming for the U.S. economy thanks to the COVID-19 pandemic. Unemployment benefits were provided for those whose jobs the pandemic eliminated, but now restaurants cannot find enough staff to stay open for customers. Prices went … Continue reading
Georgia Man Files Suit Against Progressive Insurance, Mitchell for Car Payouts
Keddrick Brown filed suit in Georgia federal court October 12 against an affiliate of Progressive Casualty Insurance and Mitchell Intelligence. In Brown v. Progressive Mountain Insurance Co. et al., Brown alleges in proposed class allegations that Progressive arbitrarily lowers vehicle … Continue reading
Custom Glass Acquires Oklahoma-based Cameron Glass
In early October, Custom Glass Solutions, LLC of Worthington, Ohio, acquired Cameron Glass Inc. of Broken Arrow, Ok. Cameron Glass, also known as CamGlass, was founded in 1978 by Jim Cameron and his father, Ray Cameron. The company employs 125 … Continue reading
Report Reveals Americans Continue to Drive Up Mileage on Roads
Americans traveled 11.5% more on roads in July 2021 than in July 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. July 2021 saw 30 billion more vehicle miles logged than July 2020. Travel for July 2021 was … Continue reading
The Gecko Will Pay Up: GEICO Settles in California Short Pay Case for $19.5 Million
GEICO reached a settlement deal of $19.5 million in a class-action lawsuit by California policyholders over sales tax and regulatory fees of insured vehicles and insured leased vehicles when total loss was declared. The legal battle began when Cindy Ventrice-Pearson … Continue reading
AGRR Magazine/glassBYTEs.com Newscast Covers Auto Glass Week™ 2009
Auto Glass Week™ 2022 is under a year away, and AGRR magazine/glassBYTEs’ team is preparing for its largest show yet. In anticipation of the San Antonio, Texas, event, rewind 11 years and catch vintage footage from 2009’s Las Vegas rendition.
David Newell, Formerly of ADCO, SIKA, Passes Away
David Anthony Newell, 70, of Bowie, Md., died Oct. 11, 2021. Newell was with First Transit Co. for eight years, most recently in the role of inventory control. He battled multiple myeloma, a cancer of the plasma cells, which humans … Continue reading
Spending on Auto Parts and Autos Speeds Ahead of other Retail Sales
U.S. consumers spent more than $1.2 trillion on automobiles and automobile parts in 2020. According to the Special Equipment Market Association Market Research’s new Retail Trends Report, this spending makes for the largest retail segment in the country. Retail spending … Continue reading
Lifelong Auto Glass Technician Brent Boggs Dies
Brent Boggs of Queen Creek, Ariz., a popular auto glass technician with Specialized Auto Glass in Chandler, Ariz., has passed away. Boggs was 61 years old. Specialized Auto Glass owner Clint Hudlin grew up with Boggs and their parents were … Continue reading
Oh, My Aching Back! Look Who Else Deals with Short pays
The glass industry isn’t the only one to deal with insurance short pays. Chiropractors do, too. On September 22, a Florida federal judge certified a class of health care providers to pursue claims that GEICO has engaged in a practice … Continue reading
WV Court Upholds Denial of Claim by Safelite Tech
An auto glass technician’s failure to notify his employer in a timely manner about a shoulder injury contributed to the West Virginia Supreme Court’s denial for benefits in his case against Safelite. According to court documents, Robert Wilson was an … Continue reading
Auto Glass Companies Remain in Franchise Top 400
Several auto glass companies rose in ranks on the Franchise Times Top 400 for 2021 list. Rankings are based on sales in 2020 by companies with franchised locations. Glass Doctor is ranked at number 238 with 191 locations, including 179 … Continue reading
Gerber Collision & Glass Acquires Repair Center in New York
The Boyd Group Inc. announced its acquisition of a collision repair center in Clarence, N.Y. This repair center has operated as Stevens Collision since 1958. Clarence is located approximately 20 miles northeast of Buffalo, the second largest city in the … Continue reading
Auto Windscreens Awarded Institute of Customer Service ‘ServiceMark’
Auto Windscreens, a United Kingdom-based windshield repair and replacement company, has been awarded a ‘ServiceMark’ by The Institute of Customer Service. It joins 62 companies nationwide with the accreditation and is one of four in the automotive sector. ServiceMark is … Continue reading
Ford Offers Helpful Tips with LKS
Throughout the past year, in its On Target newsletter, Ford has conducted a series on its SRS system, Blind Spot Information System and Lane Keep Assist, all of which include helpful information for auto glass technicians when it comes to … Continue reading
An Afternoon Without Facebook
All Facebook users were in Facebook jail for six hours Monday while the social media site experienced an outage. Instagram and WhatsApp were also down for six hours from just before noon and into the evening. On Tuesday, Facebook reported … Continue reading
S&P Report Forecasts Increasing Insurance Premiums, But Also Good News
A return to pre-COVID-19 pandemic travel on U.S. roads and the increasing costs of repairs and replacements is about to trickle down to automobile insurance companies. And then to insured drivers. The U.S. Auto Insurance Market Report, an annual report … Continue reading
Custom Glass Solutions Recognizes First Wave of Certificate Recipients in New Job Mastery Program
Custom Glass Solutions (CGS) recently held its first ceremony to deliver Certificates of Job Mastery and Task Mastery to its employees completing their job-based, structured, on-the-job training program. 156 total employees received certificate portfolios at the company’s facilities in Upper … Continue reading
Allstate v. Auto Glass America to Settle Lawsuit
It’s all going away. More than two years of litigation ended Sept. 29 with the signature of a Florida judge in the case of Allstate v. Auto Glass America and its owner Charles Isaly. The case was dismissed with prejudice, … Continue reading
Safelite Group Acquires Fremont’s Unique Payless Auto Glass
Safelite Group has acquired assets of Unique Payless Auto Glass of Fremont, Calif. The deal closed Friday, September 24, 2021. Unique Payless Auto has served the Bay Area since 2017 and, according to a statement from the company, “enjoys a … Continue reading
Artificial Intelligence in Automotive Claims on Fast Track During Pandemic
The use of artificial intelligence (AI) in our daily lives was predicted in Hollywood movies decades ago and began to come true with Siri, Alexa and Smartphones. According to a white paper released recently by Mitchell International (the parent company … Continue reading
PGW Auto Glass Installs Transfer Fee
PGW Auto Glass LLC has notified auto glass shops that the company is implementing a transfer fee for products shipped to a customer’s primary branch from another branch location. According to the email sent to customers, the fee is necessary … Continue reading
Mustang Mach-E 2021 Recalled for Improperly Bonded Windshields
The National Highway Traffic Safety Administration issued a recall Sept. 14 for the inadequate front windshield bonding in the Ford Mustang Mach-E 2021. Ford specifically recalled the electric SUV in Canada because the glass roof can fall off and the … Continue reading
Illinois Homeowners Win in State Farm Loss Value Case
A case concerning State Farm’s coverage of residential property may have implications for the auto glass industry in the future. The Supreme Court of Illinois supported a proposed class of homeowners in Jarret Sproull v. State Farm Fire and Casualty … Continue reading
Safelite Acquires Glass.net
Safelite Group, which operates Safelite AutoGlass and Safelite Solutions, issued an email notification that it has acquired Glass.net and AutoGlassGuru.com as part of its purchase of Honex Interactive Industries. Glass.net, headquartered in Walla Walla, Wash., operates Mondays through Fridays providing … Continue reading
METRYX Updated with Recalibration Services Information
LYNX sent an email to participants requesting they update recalibration services information in METRYX. Participants are asked to respond “yes or no” to whether they are certified to perform recalibrations and “yes or no” to whether or not they will … Continue reading
Century Glass Celebrates Three Decades of Growth in South Carolina
A focus on customer service, a team of quality employees and dedicated customers are ingredients in the recipe for success in the auto glass industry. “Really, it’s having a great team and having a fantastic customer base,” says Randy Wright … Continue reading
Federal Decision on “Right to Repair” Case Delayed in MA
A Massachusetts federal judge has delayed a ruling in Alliance for Automotive Innovation v. Healey to Nov. 2, 2021. U.S. Massachusetts District Court Judge Douglas Woodlock scheduled a ruling by Sept. 20 in the case of automakers suing over an … Continue reading
PPI: Automotive-Related Products Pricing Continues Positive Trend in August
Prices for materials used in the auto glass industry showed a slight increase in August 2021, according to recently released Producer Price Index (PPI) data from the Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto glass*, increased … Continue reading
D’Ieteren Group Outlook is Continued Growth
D’Ieteren Group, which owns 50.01% of Belron, showed a strong recovery in the first half of 2021 compared to 2020. Belron operates Safelite AutoGlass and Safelite Solutions. According to a statement, all businesses owned by the Group contributed to its … Continue reading
Class Action Lawsuit Against Allstate Dropped
A Texas law firm has dropped a proposed class-action lawsuit accusing Allstate of regularly calling unqualified expert witnesses. The Estes Law Firm, based in Richmond, Texas, filed the suit in January 2021 and represented nearly 10,000 Texas lawyers and law … Continue reading
Before and After: Three Industry Groups Support Multi-brand Scanning Tools
The Equipment and Tool Institute (ETI), Automotive Aftermarket Suppliers Association (AASA) and the Auto Care Association (ACA) are unified in their position to support use of multi-brand scanning tools in aftermarket, not just original equipment manufacturer (OEM) scan tools. The … Continue reading
Mopar Launches Certification Program for Auto Glass Installers
Mopar has introduced what it calls a new certification program for installers who want to work on Mopar/FCA vehicles. Mopar says proper glass replacement and repair has never been more important and complex. “Today’s windshields contain ever-changing technologies, and are … Continue reading
Belron Shares Repurchased and Disposed in Contract
D’Ieteren Group, which owns Belron, the parent company of Safelite AutoGlass and Safelite Solutions, announced the purchase and disposal of treasury shares between Sept. 3 and Sept. 7, 2021. D’Ieteren Group signed a liquidity contract on Sept. 3 with Kepler … Continue reading
Guess Who Profited Most in the Pandemic?
The Consumer Federation of America (CFA) and the Center for Economic Justice (CEJ) have estimated that auto insurance companies made a nearly $30 billion profit in 2020 because of the COVID-19 pandemic. Both say state insurance regulators have failed to … Continue reading
Ohio Court of Appeals Rules Against Safelite
Shonda Hicks, a licensed insurance surveyor with the Safelite Group, won her appeal in Ohio court Sept. 2 in a workers’ compensation case involving her falling in a parking lot. On the morning of Feb. 8, 2018, Hicks, who was … Continue reading
Auto Glass Technician Takes Us Through Slider Replacement in Sierra/Silverados
glassBYTEs welcomes back Aaron Bradford of Driftwood Auto Glass LLC to show us how to replace sliders on the Sierra and Silverados. According to Bradford, the late model Sierra/Silverados have seen some changes that make replacement of the sliders a … Continue reading
Allstate and AGA Ordered to Schedule Settlement Conference in Windshield Lawsuit
U.S. Magistrate Judge Daniel C. Irick issued an order in Orlando District Court Wednesday for the scheduling of a settlement conference in Allstate* vs. Auto Glass America and Charles Isaly. Just a couple weeks ago, both sides argued over inclusion … Continue reading
New Orleans Without Electricity After Hurricane Ida
The hurricane season hit the auto glass industry in New Orleans on Sunday with the second most intense hurricane to make landfall in Louisiana. Reminiscent of Hurricane Katrina, which devastated the state in August 2005, auto glass shops and other … Continue reading
Former Auto Glass Exec Arrested for Sexual Assault, Sheriff Declines to File Charges
“Which office do I go to [to] get my reputation back?” First uttered by former Labor Secretary Raymond J. Donovan upon the dropping of larceny charges against him in 1987, those words ring true to Mike Boyle of Bend, Oregon. … Continue reading
Miles Driven Report Continues to Show Travel Increase
Americans traveled 14.5% more on roads in June 2021 than in June 2020, according to the Federal Highway Administration’s (FHA) most recent numbers. June 2021 saw 35.7 billion more vehicle miles logged than June 2020. Travel for June 2021 was … Continue reading
Allstate vs. AGA: The Battle Over Expert Testimony
An Orlando judge has ordered that expert witnesses provided on both sides in the case of Allstate* vs. Auto Glass America and its owner Charles Isaly (AGA) will be permitted to testify in the case. The August 19 order follows … Continue reading
A New Type of Glass Rail
Paris designer Thierry Gaugain has designed a train for the 21st Century traveler to see the world in luxury—and it’s the first all glass train ever made. “We tend to think about rail transportation only in terms of speed, moving … Continue reading
Industry Mourns Untimely Deaths
This week started on a sad note for the AGRR industry. Just this morning brought the passing of long-time industry expert Frank Levesque. Levesque, 72, retired in June 2015 after more than five decades in the industry, most recently serving … Continue reading
Cost of AG Goods Continued to Rise Year Over Year
Prices for materials used in the auto glass industry showed a very slight decrease in July 2021, according to recently released Producer Price Index (PPI) data from the U.S. Bureau of Labor Statistics (BLS). The monthly PPI, which includes auto … Continue reading
AGSC Offers AGRSS Standard Draft for Review and Comment
The Auto Glass Safety Council (AGSC) is releasing a review draft of its updated Automotive Glass Replacement Safety Standard ™ (AGRSS) before it goes to the American National Standards Institute Inc. (ANSI) for final approval. The standard addresses six areas … Continue reading →