Category Archives: glassBYTEs Original Story

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Eleventh Circuit Reinstates Auto Shops’ Lawsuit Against Insurers

Five auto repair shops, who claimed several insurance companies fixed repair prices, have had their case reinstated by the U.S. Court of Appeals for the Eleventh Circuit. The shops, which are located in different states throughout the country, originally had … Continue reading

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Irma’s Impact on Auto Glass Shops Remains Unclear

Hurricane Irma churned up Florida on Sunday, leaving a trail of destruction in its wake and impacting the state’s auto glass repair and replacement industry. On Monday morning, Irma was downgraded to a tropical storm.  According to Reuters, catastrophe modeling … Continue reading

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Three North American Companies Awarded DOT Numbers

The Department of Transportation recently awarded DOT numbers to three North American glass companies.  Saand Rexdale, a glass manufacturer headquartered in Rexdale, Onatario, Canada, received DOT Number 1089. The company, which was established in 1989, manufactures and fabricates laminated glass, … Continue reading

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Obama-era Overtime Rule Struck Down by Court

 A federal judge in Texas struck down the U.S. Department of Labor’s proposed overtime rule on August 31, months after issuing a preliminary injunction. An estimated 4.2 million workers are affected by the ruling.  The overtime rule would have doubled … Continue reading

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Safelite Granted More Time to Respond to Alleged “Forty-Hour Plan”

A Maryland judge has granted Safelite Group a time extension to respond to allegations accusing the company of illegally altering employee time cards to bypass paying overtime wages. Plaintiffs Lamar Mackall and Ryan Hunter allege the company implemented the policy … Continue reading

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Belron’s Sales Increase, U.S. Profit Falls Slightly

Belgium-based D’Ieteren, parent company to Belron, which owns Safelite AutoGlass, reported that its automotive repair and replacement business, before taxes, reached $109.6 million USD (92 million EUR), up 6.2 percent over the previous year, according to the company’s half-year report.  … Continue reading

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Miles Driven Continues Upward Trend

Travel on all roads and streets continued on an upward trend in June 2017, increasing 1.2 percent, or 3.4 billion vehicle miles, compared to June 2016, according to the latest figures from the Federal Highway Administration. However, month-over-month miles driven … Continue reading

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Arkema Chemical Plant Explodes Near Houston

At least two containers of hazardous materials blew up and caught fire early Thursday at an Arkema chemical plant about 25 miles northeast of Houston that was heavily damaged by flooding from Hurricane Harvey. More explosions are possible at the … Continue reading

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Four Former Employees Added to Lawsuit against Fuyao Glass America

Four former Fuyao Glass America employees have requested to join three other plaintiffs in the lawsuit against the auto glass manufacturer. The plaintiffs are suing the company for alleged unpaid wages, including overtime hours.  The parties Chuck Dickens, Andre Cameron, … Continue reading

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GUEST BLOG: The Pre-Dawn of ADAS 

When I was growing up, in the late 1970s and 1980s (as much as I hate to admit it), my family had a 1959 Cadillac. At times, this was an embarrassing ride. Case in point: It was polished black, had … Continue reading

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Insurance 101: When Property Policy Isn’t Enough

At least one in four businesses that are forced to close due to unexpected events such as natural and human-caused disasters never reopen, according to a report by the Institute for Business and Home Safety (IBHS). With stats like that, … Continue reading

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Hurricane Harvey Rips Through Southeastern Texas, Damaging Auto Glass Shops

Hurricane Harvey, now a tropical storm, pounded Houston and surrounding areas over the weekend, bringing with it devastating amounts of rain, which in some parts, have yet to cease. The National Weather Service forecasters expect some areas to see rainfall … Continue reading

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Domestic Sales for New Autos Continue to Decline

Domestic sales for new autos continued to decrease from June to July. According to the latest figures from the Bureau of Economic Analysis (BEA), U.S. automotive unit retail sales dropped slightly by 5.8 percent, or 23,400 units, on a month-over-month … Continue reading

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Sika Acquires Turkey-Based Manufacturer ABC Sealants

Sika announced it has acquired ABC Sealants, an Istanbul, Turkey-based manufacturer of sealants and adhesives, for an undisclosed purchase price, as of August 23. According to the company’s press release, the move was made to strengthen Sika’s presence in Turkey, … Continue reading

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Lawsuit Against State Farm Could See Its Day in Court

The lawsuits Matthew and Marcia Seebachan recently dismissed against State Farm for its alleged role in influencing an auto repair not up to OEM specifications may be resurrected at a later date.  The couple recently dropped their respective lawsuits for … Continue reading

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AGC Glass Appeal Denied

An appeal by AGC Glass and its affiliates in regard to an “auto glass cartel” case was dismissed by the European Court of Justice (ECJ) in late July. According to the decision, in November 2008, AGC Glass Europa SA, AGC … Continue reading

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Lawsuit Dismissed Against State Farm for its Influence on Auto Repair

Matthew and Marcia Seebachan have dismissed their cases against State Farm Mutual Automobile Company, which alleged the insurer influenced an auto repair that didn’t meet OEM specifications in order to increase its bottom line. The lawsuits, which were filed separately, … Continue reading

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Judge Cuts Safelite’s Nearly $2 Million Legal Bill in Half

A Minnesota U.S. District Court judge has ordered the state’s Department of Commerce (DOC) to pay Safelite Group’s attorney’s fees and costs for a lawsuit brought forth by the company following allegations made by the DOC’s commissioner Michael Rothman. Rothman … Continue reading

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Pilkington to Increase ADAS Auto Glass Prices

In order to keep up with the rising costs of OE-quality products equipped with Advanced Driver Assistance Systems (ADAS), Pilkington NSG announced it was driven to increase the cost of all of its ADAS auto glass products by 5 percent, … Continue reading

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Citizen Advocacy Group Wants Auto Insurers to be Investigated for Steering

Texas Watch, a non-partisan citizen advocacy organization, has asked the Texas Department of Insurance (TDI) to investigate the insurance industry’s “corner cutting automobile repairs.” This is in light of State Farm’s alleged role in influencing an auto repair that wasn’t … Continue reading

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Boyd Group: Strong Q2 Sales Despite Underperforming Auto Glass Business

The Boyd Group, parent company to Gerber Collision & Glass and Glass America, reported that its second quarter sales totaled $302.5 million USD ($384 million CAD), a 16-percent increase compared to 2016. The growth is attributed to several factors, one … Continue reading

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Former Technicians Sue Safelite Due to “Forty Hour Plan”

Two former Maryland Safelite technicians are suing the company for alleged unpaid wages, according to a July 31 lawsuit filed in the U.S. District Court of Maryland Northern Division. Plaintiffs Lamar Mackall and Ryan Hunter claim the company illegally altered … Continue reading

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Fuyao Glass: Revenue Up in H1, Profits Drop

Fuyao Glass Group experienced a drop in profit in the first half of 2017, according to the company’s latest financial statement. On a year-over-year basis, profits declined by 5.9 percent, or $253.7 million USD (1.69 billion yuan). During the same … Continue reading

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Subaru Motions to Dismiss Lawsuit Over Spontaneous Windshield Breakage

Subaru of America (SOA) has asked the U.S. District Court in Northern California to dismiss a lawsuit seeking class action status on claims of alleged spontaneous windshield breakage. The June 1 lawsuit was brought forth by Lucia Luong, alleging the … Continue reading

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Lawsuits Highlight the Influence Auto Insurers Have Over Auto Repairs

John Eagle Collision Center, a Texas auto body shop, is in the midst of a $1 million lawsuit for alleged negligence due to a repair of a 2010 Honda Fit roof. According to court documents, the collision center neglected to … Continue reading

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Research Frontiers Reports Growth in its Automotive Glass Sector

Research Frontiers, developers of SPD-SmartGlass, an electronically tintable glass, recently released its financial statement for the first six months of 2017, which reveals strong use in the automotive segment. The company’s revenue, which historically was attributed to the glass’s use … Continue reading

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LKQ Corp. Reports Strong Second Quarter Revenue Growth

LKQ Corporation, former owner of Pittsburgh Glass Works (PGW), had a strong second quarter, bringing in $2.46 billion in revenue—an increase of 6.7 percent compared to 2016’s $2.30 billion second quarter earnings. This is according to the company’s latest financial … Continue reading

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Survey: People Avoid Phone Calls, and That Hurts Businesses

Auto glass companies spend a lot of time and money developing leads on potential new customers through mobile phones and social media, but new research shows that the unpredictable nature of consumer behavior has the potential to derail much of … Continue reading

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Tech Tips: Staying Safe When Working with Resins

The topic of potential health hazards among windshield repair technicians is far from new. It continues to be discussed among techs in industry online groups and forums and among auto glass professionals in shops around the country. The issue was … Continue reading

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Reliable Insurance Sends Email Recommending Glass Shop

Reliable Insurance Network, an independent agency servicing Minnesota, Wisconsin and Arizona, recently sent an email to its insureds recommending Safelite for all auto glass repair or replacement needs, specifically if the car is equipped with Advanced Driver Assistance Systems (ADAS). … Continue reading

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DOT Awards Numbers to Three Automotive Glass Companies

The Department of Transportation recently awarded DOT numbers to two international automotive glass companies and one U.S.-based automotive supplies company.

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SIKA Hits Record Sales; Auto Business Sees Double-Digit Growth

In the first half of 2017, SIKA Corporation reported a sales increase of 8.1 percent, or $3,140.4 million USD, and a net profit increase of 16 percent on a year-over-year basis. The company said the growth is largely due to … Continue reading

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May’s Miles Driven Surpasses Last Year’s Figures

Travel on all roads and streets continued its steady climb in May 2017, increasing 2.2 percent, or 5.9 billion vehicle miles, compared to May 2016, according to the latest figures from the Federal Highway Administration. Month over month, miles driven … Continue reading

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Judge Grants Timeline Extension for Campfield vs. Safelite Case

An Ohio judge has granted an extension in the timeline for the discovery phase of the lawsuit filed against Safelite Group, Inc. by Richard Campfield and Ultra Bond. Judge Michael Watson of the Eastern Division of the Southern District of … Continue reading

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GM Plans to Start Certification Program to Set Calibration Standards

General Motors’ (GM) Customer Care and Aftersales division announced its plans to launch a comprehensive collision certification program in 2018 that will train technicians in calibration, as well as scanning. The news was released this week at the NACE automechanika … Continue reading

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Tiny and Sons Glass Company Hosts Legislators

Last week, Peter Brown, president of Tiny & Sons, hosted 10 legislators from the Massachusetts state Joint Committee on Community Development and Small Business at his shop outside of Boston in Pembroke, Mass.  The group was made up of Senators … Continue reading

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National Underwriter Ranks Top Auto Insurance Groups by Net Premiums

National Underwriter Property & Casualty recently released its annual list of the top earners in the insurance industry. The list is based on data from S&P Global Market Intelligence, a research and analytics company headquartered in New York City. The … Continue reading

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Recent Stats Show Decline in Auto Sales and Increase in Insurance and Repairs

Domestic auto sales experienced a slight decrease from May to June. According to the latest figures from the Bureau of Economic Analysis (BEA), U.S. automotive unit retail sales dropped by 8.3 percent, or 36,200 units, on a month over month … Continue reading

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U.S. Drivers Are Open to Sharing Data to Save on Auto Insurance

U.S. consumers of all ages are willing to embrace connected cars and usage-based car insurance (UBI) in order to receive a better deal on auto insurance rates, according to a recent Wilson Towers Watson survey. The global risk assessment and … Continue reading

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PCI Warns Consumers of Alleged Auto Glass Repair Shop Fraud

A July press release from the Property Casualty Insurers Association of America (PCI) is warning Floridian consumers to not fall victim to rampant auto glass repair schemes that take place in the summer months. Since travel is up during the … Continue reading

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New York City Patrol Cars Get Retrofitted with Bullet-Resistant Window Inserts

Earlier this year, New York City Mayor Bill de Blasio announced the city would budget $10 million to retrofit the city’s fleet of 3,800 patrol cars with bullet-resistant window inserts following the 2014 deaths of two officers shot in their … Continue reading

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European Commission and CCPC Investigate Auto Insurers in Ireland

Earlier this month, European Commission officials, as well as officials from the Competition and Consumer Protection Commission (CCPC), carried out unannounced inspections at certain auto insurers in Ireland to investigate suspicions of price fixing.  “The Commission has concerns that the … Continue reading

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Wilson Responds to Safelite’s Motion for Partial Summary Judgment

Former Safelite president and CEO Dan Wilson has responded to a request his former employer made for partial summary judgment in a suit he filed last year. The suit alleges that Safelite’s nonqualified deferred compensation plan (known as the Safelite … Continue reading

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New York Gov. Signs Legislation to Exempt Auto Glass from Anti-Steering Measures

New York Gov. Andrew Cuomo has signed a controversial bill that exempts auto glass claims from anti-steering legislation. The bill was introduced in January 2017 by Assemblyman William B. Magnarelli. The legislation amends the state’s insurance law to require disclosing … Continue reading

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Safelite Solutions to be the Glass Program Manager for Amica

Amica Insurance has begun notifying agents that it will begin using Safelite Solutions as a claims administrator next week.  Julie Simpson, a communications and public relations manager for Amica Insurance, the largest auto insurer in the country, would neither confirm … Continue reading

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Auto Insurance Premiums Trail behind Losses

According to a recent report by the Insurance Information Institute (III), auto losses and expenses have increased steadily each year, surmounting private passenger auto premiums—but it’s not due to lack of increased rates.  The report, which examined premiums and loss … Continue reading

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J.D. Power: Auto Insurance Price Satisfaction Down, Overall Satisfaction Up

J.D. Power recently released its 2017 U.S. Auto Insurance study, which examines customer satisfaction, reported that rates increased for 26-percent of consumers this year. This, unsurprisingly, caused price satisfaction to decline, though other areas of overall customer satisfaction increased, the … Continue reading

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Huge Hailstorm Wreaks Havoc in Omaha

Automobile insurance companies have been flooded with claims in the wake of the devastating hailstorm that hit Omaha, Neb., on June 29. Thousands of cars were damaged by the baseball-sized frozen precipitation. For example, State Farm, which handles about a … Continue reading

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Fourth of July Weekend Travel Set to Hit Record High

This Fourth of July holiday weekend is expected to break records, with an anticipated 44.5 million Americans traveling at least 50 miles away from their home, according to AAA. That’s 1.2 million more travelers compared to last year’s holiday and … Continue reading

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PGW and Karlo Agree to Settlement

Pittsburgh Glass Works (PGW) and former employee Rudolph Karlo have dismissed their claims against one another and have agreed to a settlement, according to a recently filed court document.  Karlo, along with several other former employees, filed a class action … Continue reading

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Fix Auto World Intends to Regain Trademark, Enter U.S. Market

Steve Leal, president of Canada-based Fix Auto World, announced yesterday his plans to regain the rights to the Fix Auto trademark in the United States from Fix Auto USA, with intentions to directly enter the U.S. market by the end … Continue reading

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Safelite and Former Employee Reach Settlement

Mauro Castillo Vidal and Safelite Fulfillment Inc. have reached a settlement in the case accusing the auto glass installation company of discrimination, which was brought forth after Vidal’s termination in 2010.  Vidal worked as a warehouse driver for the company … Continue reading

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WY Bill: Owners Can Choose OEM Parts at No Extra Cost

A proposed amendment to Chapter 19 by the Wyoming Department of Insurance (DOI) that would allow vehicle owners the right to choose OEM parts at no extra cost, is currently awaiting approval by Gov. Matt Mead. Some auto glass repair … Continue reading

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Chrysler Recalls Certain Dodge Caravans Due to Air Bag Defect

The National Highway Traffic Safety Administration (NHTSA) has issued a recall on certain Chrysler vehicles, specifically certain 2011-2012 Dodge Grand Caravan vehicles due to an air bag defect. According to the notice, approximately 209,135 vans are affected.  The recall states, … Continue reading

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Former Employee Amends Complaint against Fuyao Glass America    

Two former Fuyao Glass America employees have joined Julia Staggs in the lawsuit against the auto glass manufacturer. Staggs, John Greene and Stephen Newman (Plaintiffs) are suing the company for alleged unpaid wages and unpaid overtime. Greene began working at … Continue reading

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ADAS: Keeping Windshield Repair and Insurance Costs Low

Auto insurance premiums have seen a surge in recent years—up 21.5 percent since 2012, according to consumer price index (CPI) figures from the U.S. Department of Labor. These stats represent one of the largest increases in a five-year span, second … Continue reading

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DOT: Slight Uptick in Miles Driven

Travel on all roads and streets increased steadily in April 2017, up 1.2 percent, or 3.3 billion vehicle miles, compared to April 2016. These are the latest figures from the U.S. Department of Transportation (DOT).  Travel for the month is … Continue reading

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Plaintiffs Seek Statewide Class Certification against Hyundai

Hyundai is facing a statewide class-action lawsuit, if the plaintiffs are granted certification in the 2015 case surrounding the automaker’s alleged defective panoramic sunroofs. In 2015, Billy Glenn, an Alabama resident, filed a lawsuit against the company for allegedly knowing … Continue reading

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GM Hit with Another Lawsuit over Faulty Headlights

General Motors (GM) is still in hot water when it comes to the company’s headlights. Chester Steele, a resident of California, has filed a class action lawsuit against the company alleging certain 2010-2015 Cadillac SRX models are equipped with defective … Continue reading

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Fuyao Glass America Motions to Dismiss Lawsuit by Burrows

Fuyao Glass America (FGA) and chairman of Fuyao Glass Industry Group Co., Cho Tak Wong (“Mr. Cho”), have filed a motion to dismiss the lawsuit brought forth by former vice president David Burrows. Burrows made seven complaints against the defendants … Continue reading

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IIHS Gives Two Mid-Size SUVs “Good”-Rated Headlights

According to a recent report by the Insurance Institute for Highway Safety (IIHS), more than half of mid-size SUVs are not equipped with adequate headlights. While headlights are improving in respect to visibility, the study notes, “many still need to … Continue reading

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Auto Glass Week™ Offers Buy Two, Get One Full Registration Free

You and your team can spend three days learning from the best through a special registration deal. Purchase two full registrations and get a third full registration FREE for Auto Glass Week™ 2017.  The annual event will take place October … Continue reading

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Massachusetts Bill Asks for All Vehicles to Have Convex Mirrors

A bill has been introduced to the Massachusetts Joint Committee that would amend the state’s general laws to require the installation of blind spot mirrors on certain vehicles in effort to protect pedestrians and cyclists.  The proposed amendment states, “… … Continue reading

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N.Y. Bill Could Extend Service Contracts to Cover Windshield Repair

A new bill was introduced yesterday to New York’s Assembly Insurance Committee that seeks to amend the state’s current insurance law to expand service contracts to include repairs of windshields to owners of leased vehicles. This, according to the bill, … Continue reading

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Hail Loss Claims Increased Over 3-Year Duration

Hail loss claims under personal auto insurance policies increased by 6.9 percent over the three year period from January 1, 2014 through December 31, 2016. This is according to a report released by the National Insurance Crime Bureau (NICB). Personal … Continue reading

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DOT Divvies Out Three Numbers

The Department of Transportation recently awarded DOT numbers to two international glass companies and one U.S.-based. Pontevedresa Group, an automotive and flat glass manufacturer headquartered in Pontevedra, Spain, received DOT Number 1083. Pontevedra, which was established in 1959, specializes in … Continue reading

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Gerber Collision & Glass, “We Appreciate the Concern”

Eddie Cheskis, CEO of Glass America LLC, owned by the Boyd Group, reports the company’s staff at its Orlando location is safe, and the shop was not involved or affected following Monday’s deadly shooting at Fiamma Inc. “This incident took … Continue reading

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Subaru Hit with Class Action Lawsuit over Spontaneous Windshield Breakage

Lucia Luong has filed a class action lawsuit against Subaru of America Inc. in the Northern District of California, claiming the windshields of 2015 through 2016 Subaru Outback and Legacy vehicles “contain one or more design and/or manufacturing defects that … Continue reading

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Former Employee Sues Company for Unpaid Wages

A former Fuyao Glass America employee is suing the manufacturer for alleged unpaid wages and overtime during her three-month employment at its Moraine, Ohio facility. According to the court document, plaintiff Julia Staggs began working at the facility as a … Continue reading

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AEGIS Tools is Back as Sponsor of Auto Glass Week™

AEGIS Tools International Inc. is set to head back to Auto Glass Week™ as a Cobalt sponsor, making the trip from its headquarters in Fitchburg, Wis. Taking center stage during the three-day international event is the automotive glass repair and … Continue reading

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Gerber Collision and Glass “Okay” Following Orlando Shooting

An Orlando location of Gerber Collision and Glass is located next door to Fiamma Inc., a manufacturer of RV awnings and the location of the fatal shooting this morning in which five people were gunned down by a previous employee … Continue reading

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New York Bill Aims to Prevent Steering

A bill introduced in New York this week (NY A 8111) would amend the Insurance Law concerning windshield repairs and replacement. The proposed legislation “prohibits automotive insurance companies or their agent from requiring or suggesting their insured utilize a specific … Continue reading

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On the Blogs: What Can you Not Live Without?

I am, of course, referring to your job in the auto glass industry, when I ask: what app, website or trick could you not live without on the road? But first, a little about me and why I am asking. … Continue reading

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Boyd Group Acquires Canadian Collision Repair Company

The Boyd Group Income Fund, parent company to Glass America, Gerber Collision and Glass, has announced it has entered into a definitive agreement to acquire the assets and business of Assured Automotive Inc., Canada’s largest non-franchise collision repair company, for … Continue reading

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Rise in Loss Costs Equals Higher Insurance Costs

With employment up, more Americans are on the roads increasing the number of miles they drive. The result? A higher rate of auto accidents and a rise in total loss costs, according to a recent study by Insurance Information Institute. … Continue reading

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A.N. Designs to Sponsor 2017 Auto Glass Week™

A.N. Designs, the manufacturer of UltraWiz tools, is welcomed back to Auto Glass Week™ as a Cobalt sponsor of the three-day international event. Once again, the show will feature automotive glass repair and replacement competitions, educational seminars and an exhibition … Continue reading

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Calibrations: What Technicians Need to Consider

When it comes to repairing or replacing glass on a vehicle equipped with Advanced Driver Assistance Systems (ADAS), what does an auto glass shop technician need to prepare for when performing a calibration? Repair University Live discussed this recently with … Continue reading

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2017 Auto Glass Week™ Welcomes Back Coach Glass

Coach Glass, based in Coburg, Ore., will return to 2017 Auto Glass Week™ as a Cobalt sponsor. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor.  Founded in 1995 out of … Continue reading

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Cadillac Hit with Lawsuit Regarding Leaking Sunroofs

Cadillac Automobile Company, a division of General Motors (GM), has been hit with a lawsuit alleging the company manufactured and/or designed 2010-2013 Cadillac SRX models with leaking sunroofs and has denied warranty coverage for certain year models. Plaintiff Kelley Gaines, … Continue reading

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Auto Glass Shops Seek Class Certification Against Geico

VIP Auto Glass Inc. (VIP) and Class members are seeking class certification in a Florida lawsuit against Geico General Insurance Company for allegedly violating the state’s law by underpaying auto glass shops not affiliated with Safelite Retail facilities or participants … Continue reading

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Top Five Reasons to Attend Auto Glass Week™ 2017

Auto Glass Week™ will feature three action-packed days October 4-6 at the Palm Beach County Convention Center and Hilton West Palm Beach in West Palm Beach, Fla. Here are the top five reasons you should attend.  Location, location, location. You … Continue reading

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ON THE POLL: Does Your Business Perform Calibrations?

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Volkswagen Recalls More than 17,000 Vehicles

Volkswagen Group of America has issued a recall for certain 2015-2017 Audi A7 vehicles due to improper deployment of head curtain airbags, which could put a passenger in greater risk of an injury in the event of a crash. The … Continue reading

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NSG Fiscal Year Results: Revenue Down, Performance Up

NSG, parent company to Pilkington, reported that despite improved performance, annual revenues for automotive glass were down compared to the prior year due to the negative impact of the strengthened Japanese Yen. However, at a constant exchange rate, revenue would … Continue reading

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Join Sika Corporation at Auto Glass Week™ 2017

Join Sika Corporation, a Bronze sponsor of Auto Glass Week™ 2017, this fall in sunny West Palm Beach, Fla., at the three-day international event. Once again, the event will feature the fan-favorite automotive glass repair and replacement competitions, educational seminars … Continue reading

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DOT: Year-Over-Year Miles Driven Decreases

According to the latest figures from the U.S. Department of Transportation (DOT), travel on all roads and streets changed for March 2017 by 0.8 percent, or 2.2 billion vehicle miles, compared to March 2016.  Seasonally adjusted figures represent a 0.5 … Continue reading

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The Boyd Group Fund Elects Violet Konkle to Board of Trustees

The Boyd Group Income Fund, parent company to Glass America, Gerber Collision and Glass has announced the election of Violet (Vi) A. M. Konkle to its Board of Trustees at the company’s Annual General Meeting held on May 12. “With significant … Continue reading

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Two New Events to Experience at Auto Glass Week™ 2017

Auto Glass Week™ continues to expand each year to enhance attendees’ enrichment and experience. This year, two new events are available to tempt attendees’ appetites for knowledge—one new competition and an optional sightseeing tour of the gorgeous West Palm Beach, … Continue reading

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Safelite Responds to Campfield’s Complaint

Safelite Group, Safelite Solutions and Safelite Fulfillment LLC have responded to complaints made by Rich Campfield, founder of Ultra Bond, in his 2015 lawsuit against the company alleging it utilizes misleading advertising, damaging his business and depriving consumers of the … Continue reading

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2017 Auto Glass Week™ Welcomes BSG Auto Glass to Its Lineup

BSG Auto Glass Co. Ltd. is headed to Auto Glass Week™ as a Copper sponsor of the international event, which features automotive glass repair and replacement competitions, educational seminars, and an exhibition floor.  Auto Glass Week™ 2017 will be held … Continue reading

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The Boyd Group Reports Steady Growth in Q1

The Boyd Group Fund, based in Winnipeg, Canada, and parent company to Gerber Collision & Glass and Glass America, reported its first quarter financial results for the three-month period that ended March 31. According to the report, despite facing unfavorable … Continue reading

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GM Extends Headlamp Module Warranty

Following a National Highway Traffic Safety Administration (NHTSA) investigation, General Motors (GM) has extended its headlight warranty to cover problems related to its headlamp driver modules recall.  The initial recall was for defective low-beam headlights and daytime running lights on … Continue reading

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Deepest Discounts for Auto Glass Week™ End Next Month

Move quickly to take advantage of the deepest discounts and secure your spot at Auto Glass Week™ 2017 before early bird registration ends June 12. Early bird registration will save you up to $100 versus onsite registration. In addition to … Continue reading

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Denver Auto Glass Shops in a Bind Following Hail Storm

Denver auto glass repair and replacement shops, as well as those in surrounding counties, have been flooded with calls following the major hail storm that ripped through the city on Monday afternoon. Hundreds of vehicles in the area were left … Continue reading

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DOT Awards Numbers to Three International Companies

The Department of Transportation recently awarded DOT numbers to three international automotive glass companies.  Asahi India Glass Ltd. (AIS), an automotive and integrated glass manufacturer headquartered in Guragon, India, received DOT Number 1080. AIS, which was established in 1984, has … Continue reading

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Lubner Discusses State of Belron in D’Ieteren Annual Report

Belron continues to face a declining market in a number of developed economies, says Belron CEO Gary Lubner in D’Ieteren’s 2016 annual report. This, he says, is due to a reduced number of auto glass repairs and replacement due to … Continue reading

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Diatech Joins Auto Glass Week™ 2017

Diatech, a manufacturer of drill bits for windshield repair, will return as a Cobalt Sponsor of Auto Glass Week™ 2017 this October in West Palm Beach, Fla. The three-day international event will feature automotive glass repair and replacement competitions, educational … Continue reading

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Nissan Asks that Defective Sunroof Lawsuit be Dismissed

In February, Nissan was hit with a lawsuit claiming that certain 2008-present Nissan and Infiniti models have faulty panoramic glass sunroofs, which can cause them to explode spontaneously. The lawsuit was brought forth by Janelle Horne who claims that she … Continue reading

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NHTSA Investigates GM for 2015 Headlamp Module Recall

The National Highway Traffic Safety Administration (NHTSA) has been investigating General Motors (GM) due to a 2015 headlamp driver module recall that was meant to fix faulty low-beam headlights. NHTSA is looking into whether or not the 2015 recall fixed … Continue reading

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Former Fuyao Exec Sues the Company and Chairman

Dave Burrows, a former executive with Fuyao Glass America Inc., is suing the company and its China-based chairman, Cho Tak Wong, for his termination in November 2016. Burrows, who worked at the Dayton, Ohio, plant as the company’s vice president … Continue reading

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Chrysler Lawsuit Regarding Leaking Sunroofs Seeks Class Action Status

The lawsuit against Chrysler for leaking sunroofs is still trying to reach class-action status. The lawsuit, which was first filed in 2014, alleges the manufacturer was negligent in disclosing to owners that regular maintenance is needed on affected vehicles’ sunroof … Continue reading

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Dow Automotive Systems Set to Head to 2017 Auto Glass Week™

The Michigan-based Dow Automotive Systems is set to return to Auto Glass Week™ as a Bronze sponsor. Once again, the three-day international event will feature the fan-favorite automotive glass repair and replacement competitions, educational seminars and a packed exhibition floor.  … Continue reading

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D’Ieteren to Sell Minority Stake in Belron

D’Ieteren has announced plans to sell up to a large minority of shares in its company Belron. The sale will be handled by Goldman Sachs and JP Morgan. The move is said to be an effort by D’Ieteren to diversify its … Continue reading

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Fuyao’s Ohio Facility Named in the National COSH 2017 “Dirty Dozen” Report

In observance of Workers’ Memorial Week, a global event meant to honor workers who’ve died or have been injured at the workplace, the National Council for Occupational Safety and Health (NCOSH) announced “The Dirty Dozen” employers of 2017. The report … Continue reading

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Industry Groups Give Trump’s Tax Plan a Qualified Thumbs-Up

President Trump unveiled his proposal to dramatically remake the U.S. tax code, and many of the provisions are seen as a plus for family-owned businesses. Under the president’s plan, all American businesses would face a much lower tax rate — … Continue reading

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NAGS Benchmark: Further Details Revealed

AGRR magazine delved deep into the National Auto Glass Specifications (NAGS) benchmark in its May-June 2017 investigative article: IS NAGS broken? Today we reveal additional parts of our interview with John Gilmartin, senior vice president of services and operations at … Continue reading

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Car Windshield Stays in Place After Being Dragged by Truck

The windshield of a Nissan Maxima broke yet remained in place as the vehicle was dragged for more than half a mile by a truck along 15 Freeway in Los Angeles County on April 19th. In the video, the truck … Continue reading

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JN Phillips Auto Glass Expands Services in New Hampshire, Maine and Vermont Markets

JN Phillips Auto Glass, a New England-owned company and provider of auto glass services to New England drivers and businesses, announced a major investment initiative for servicing auto glass customers across Northern New England, including New Hampshire, Maine and Vermont. … Continue reading

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Uniban Canada Acquires Go! Glass and Accessories

Uniban Canada announced its acquisition of the Go! Glass & Accessories banner, mainly located in Southwestern Ontario and in the Maritime Provinces. Franchisor of the UniglassPlus, VitroPlus, and Ziebart brands in Canada, Uniban Canada now adds 15 experienced franchisees to … Continue reading

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Bill Introduced in Massachusetts Would Add Auto Glass to Service Contract Definition

A Massachusetts bill has been introduced in both the House and Senate there that would amend the definition of service contract to include windshield repair and replacement service. If passed, windshield repair and replacement would then have to adhere to … Continue reading

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Volvo Asks for Writ of Mandamus in Sunroof Lawsuit

Volvo has requested the U.S. District Court of New Jersey to issue a writ of mandamus which requires the court to make a ruling on the merits of the company’s eight motions for summary judgment, and why they chose to … Continue reading

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Roundup: State Legislation on Automated Driving

In an effort to advance automated driving, states have been introducing and passing legislation to promote the testing and research of automated technologies. According to the National Conference of State Legislatures (NCSL), in 2017, 32 states introduced bills relating to … Continue reading

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DOT: Miles Driven Rose 1.6 Percent in February

The Department of Transportation (DOT) has reported an increase in miles driven for the month of February 2017 compared to February 2016. The seasonally adjusted vehicle miles traveled for February 2017 is 267.2 billion miles, a 1.6 percent, or 4.2 … Continue reading

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Court Partially Grants Summary Judgment in Safelite Labor Lawsuit

The U.S. District Court of California’s Central District has granted in part and denied in part Safelite’s motion for summary judgment in a lawsuit where the company stood accused of nine violations of California’s Fair Labor Standards Act (FLSA.) In … Continue reading

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Precision Replacement Parts Returns as a Cobalt Sponsor of Auto Glass Week™

Precision Replacement Parts is joining the Auto Glass Week™ lineup as a Cobalt sponsor. Be sure not to miss the international event that features automotive glass repair and replacement competitions, educational seminars and an exhibition floor. Auto Glass Week 2017 … Continue reading

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Hyundai Squabbles Over Schedule in Sunroof Lawsuit

The U.S. District Court of California has set a May 1, 2017, deadline for expert reports or declarations in support of class certification to be delivered to the court in a lawsuit over spontaneously shattering Hyundai sunroofs. In a lawsuit … Continue reading

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ADAS Can Lead to Higher Auto Insurance Prices

New cars with crash prevention technology and Advanced Driver Assistance Systems (ADAS) are causing auto insurance rates to rise dramatically, according to a Wall Street Journal article published April 3. The article explains that safety features such as autonomous braking, … Continue reading

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Court Rules in Favor of Safelite in Discrimination Lawsuit

For what it said are reasons of inconsistency and lack of substantial evidence, the U.S. District Court for the Northern District of California has granted Safelite’s motion for summary judgment against terminated employee, Mauro Castillo Vidal. Vidal had filed a … Continue reading

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Horace Mann Insurance Updates Fast Glass Service Message

The Illinois-based insurance provider, who has been providing insurance to teachers since 1945, has added a new disclaimer to its Fast Glass Service hotline within the last year.When a caller is waiting to be connected to an agent, they will … Continue reading

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Honda Issues Recall on Vehicles With Takata Airbag Inflator

Honda has notified the National Highway Traffic Safety Administration (NHTSA) of a possible defect of certain 2003 Honda Accord Coupe models equipped with a four-cylinder engine. If frontal passenger airbags have been replaced, the replacement may have included a defective … Continue reading

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The End: GlasWeld’s Lawsuit Against Its Former President is Dismissed

Five years after GlasWeld Systems Inc. filed a suit against the company’s former president Michael Boyle, for patent infringement, the United States District Court of Oregon has ruled in favor of a GlasWeld motion for dismissal of all claims. In … Continue reading

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Volkswagen Issues Recall Due to Forceful Airbag

The National Highway Traffic Safety Administration (NHTSA) has issued a recall report on certain Volkswagen vehicles, specifically 11,618 2017 Audi A3 and S3 Sedan models that may have a defect that causes the front passenger airbag to deploy with more … Continue reading

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Skidmore Management Reveals More Details on Novus Deal

Fix Auto World announced yesterday that it purchased the assets of 11 glass and automotive aftermarket companies, previously owned by the Skidmore Group. This means quite a bit of change. In an exclusive interview today, glassBYTEs.com spoke with Rick Christiaanse, chief … Continue reading

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Fix Auto World Acquires Global Rights to Novus Glass

Fix Auto World is purchasing the assets of 11 glass and automotive aftermarket companies, including Novus Franchises Inc. from the Skidmore Group. Through this acquisition, Fix Auto World is purchasing the assets of Novus Glass Inc., Novus Franchising Inc., Speedy … Continue reading

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Mercedes-Benz Issues Recall Due to Defect Involving Airbag Deployment

The National Highway Traffic Safety Administration (NHTSA) has issued two separate recall reports affecting airbag deployment of certain 2017 E300, E300 4Matic, 2016 AMG GT-S, GLC300, CLA250 and other Mercedes-Benz models. According to the recall issued March 14, Mercedes-Benz reported … Continue reading

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Minnesota Glass Association Commends Successful Efforts in Amending Bill

Organized efforts from Minnesota glass shops have led to killing a House bill, preventing a Senate bill from having a hearing, and amending an omnibus bill. Each bill set to modify the definition of an insurance adjuster, in order to allow … Continue reading

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Ford Issues Safety Compliance Recall for Missing Windshield Welds

On March 29, Ford issued a compliance recall of 111 certain 2017 Ford Edge models for missing windshield header welds. “Affected vehicles may have been built with missing welds in the windshield header portion of the body sheet metal. Vehicles … Continue reading

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Minnesota Bill That Would Change Definition of Insurance Adjuster is Dead

A Minnesota house and senate bill that would widen the scope of those included in the definition of an insurance adjuster has been killed. The bill would have allowed those who report claims to practice as adjusters without a license, … Continue reading

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BMW and Thor Motor Coach Report Windshield Wiper and Airbag Recalls

The National Highway Traffic Safety Administration (NHTSA) has issued two recall reports affecting Thor Motor Coach windshield wipers and the inflator of the frontal passenger airbag of BMW of North America’s X5 sDrive35i, X5 xDrive35i, X5 xDrive50i models. According to … Continue reading

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Safelite Responds to Discriminatory Allegations in Lawsuit

Safelite has responded to allegations of multiple discrimination claims in terminated employee Mauro Castillo Vidal’s opposition for summary judgment, Vidal says management began treating him differently after his wife Christina filed a separate lawsuit against the company. Mauro Vidal worked … Continue reading

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Fuyao Glass America Inc. Invests More Than $7 Million to Address Safety Complaints

After being cited by the Occupational Safety and Health Administration (OSHA), Fuyao Glass America Inc. has invested more than $7 million into improving safety standards at its Moraine, Ohio facility. Complaints of unsafe working conditions began shortly after the plant opened … Continue reading

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Hyundai Motor Addresses Complaint in Lawsuit

Alabama resident Billy Glenn filed a lawsuit against Hyundai in December 2015 in the District Court of California, alleging that the panoramic sunroof of his 2014 Hyundai Santa Fe Sport spontaneously shattered while driving, causing glass shards to rain on … Continue reading

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The Boyd Group Reports 18.1 Percent Sales Increase in 2016

The Boyd Group announced its financial earnings for the fourth quarter and full year of 2016, in which it reported an 18-percent annual increase in revenue. The company also posted a 22-percent increase in adjusted earnings before interest, tax, depreciation … Continue reading

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Glass Shops Rally Against New York Anti-Steering Legislation

The Assembly Insurance Committee in New York State passed a bill in January 2017 that set to amend the state’s insurance law. The law requires insurance companies to disclose to consumers that they have the right to choose which shop conducts … Continue reading

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What Trump’s Revision to Emissions Regulation Means for the Auto Industry

In the wake of the Trump administration’s decision to review regulations that would lower standards for greenhouse gas emissions, automotive manufacturers including Ford, GM, and Chrysler plan to focus more effort on manufacturing in the U.S. In 2011, the Obama administration … Continue reading

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Fourth Consecutive January with Increased Travel

The Department of Transportation (DOT) has released its traffic volume report for the month of January, where the report found that road travel in the United States increased for January 2017, as compared with January 2016. Seasonally adjusted vehicle miles … Continue reading

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Rhode Island Revises Auto Glass Regulations

The Department of Business Regulation in Rhode Island has released a revision to its regulation document that details the laws and regulations the auto glass repair industry must abide by. In the revision, the department updates ambiguous language that may … Continue reading

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Porsche and Nissan Issue Recalls over Windshield and Airbag Issue

The National Highway Traffic Safety Association has issued two recall reports on defects on windshield bonding  reported by Porsche and Nissan. On March 2, 2017 Porsche issued a recall on 21 of its 2017 models. According to the recall, windshields … Continue reading

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Wingate Partners Acquires Binswanger Glass

Wingate Partners announced today that they have acquired the Memphis, Tenn.-based glass service provider Binswanger Glass and will support the current management team going forward. “This is an exciting time for Binswanger Glass as the investment by Wingate Partners will … Continue reading

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Select Car Makers Back Auto Windscreens in Support of Recalibration

Auto Windscreens announced today that it has received official backing for its advanced driver assistance systems (ADAS) solution from leading manufacturers Mazda, Toyota and Volkswagen Group UK. Auto Windscreens says it is the only vehicle glass repair company to have … Continue reading

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New York Anti-Steering Legislation Would Exempt Auto Glass Companies

A bill introduced in January 2017 to tighten anti-steering disclosure has passed the Assembly Insurance Committee in New York State. The bill by Assemblyman William B. Magnarelli proposes to amend the state’s insurance law to require disclosing that consumers have … Continue reading

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Belron: Cashflow Snapshot

Belron released its 2016 financial results earlier this week and today glassBYTES offers a look at its cash flow for the company’s vehicle segment. Statement of Cash Flows for Belron (Vehicle Glass Operating Segment) in millions of US Dollars Cash … Continue reading

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Florida Legislation Set to Put Restrictions on Glass Shops

Auto glass shops working under an “assignment of benefits” from their customers would be barred from collecting attorneys’ fees if the Florida State Legislature approves a bill that was filed late last month. Florida Senate Bill 1038 provides that an … Continue reading

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D’Ieteren Full Financial Report and Break Down of 2016

The 2016 financial statement released by the Belgian company s.a. D’Ieteren n.v., (D’Ieteren) on Monday provides a fascinating look at its diverse holdings, including its vehicle glass division, known as Belron. Belron also owns Safelite AutoGlass in the United States. According to the report, Belron serves 33 countries worldwide through its 2400 branches and 10,000 mobile vans. It trades under more than 10 major brand names including Carglass® and Autoglass®, as well as Safelite AutoGlass.

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National Windscreens First in UK to Achieve ADAS Qualifications

National Windscreens technicians have become the first in the country to achieve recognized Advanced Driver Assistance Systems (ADAS) qualifications from awarding organization, GQA Qualifications. “Many ADAS safety features work through cameras mounted on windscreens so if a replacement is needed … Continue reading

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D’Ieteren Reports Successful Market Growth in 2016

D’Ieteren has reported a strong financial year in both sales and growth. Belgium-based D’Ieteren owns Belron, which in turn owns Safelite AutoGlass in the U.S. The company credits its progress to market trends, to a Belron gain in market share … Continue reading

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Three Auto Glass Companies Ranked in Franchise 500

Three auto glass companies have made Entrepreneurs 38th annual 500 franchises. Those included are considered to be among the strongest, and most poised for growth in the world. According to the company, each company is considered by the same criteria, … Continue reading

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Equalizer® Rises to Titanium Level Sponsor of Auto Glass Week™

Equalizer will return as a supporting company as a Titanium level sponsor of Auto Glass Week™. The three-day international event will feature automotive glass repair and replacement competitions, educational seminars and an exhibition floor.  Auto Glass Week 2017 will be … Continue reading

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Discrimination Lawsuit against Safelite dropped by Terminated Employee

Christina Castillo has dropped her lawsuit of alleged discriminatory behavior against Safelite. Her husband Vidal’s lawsuit remains ongoing. According to court papers, Castillo suffered two seizures while on the job as inventory control, a position she held since April 2007, but … Continue reading

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Lawmakers Express Disapproval for Minnesota Commerce Commissioner in Safelite Case

Minnesota lawmakers Rep. Kelly Fenton, (R-Woodbury) and Rep. Tony Albright, (R-Prior Lake) have written a letter to Governor Mark Dayton that expresses their disapproval of Minnesota Department of Commerce (DOC) Commissioner Michael Rothman and his decision that they said violated … Continue reading

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LKQ Corporation Finalizes Sale of PGW to Vitro, S.A.B

LKQ Corporation’s sale of PGW’s OEM glass manufacturing business to Vitro, S.A.B has been completed for the agreed price of $310 million. “This divestiture, and the retention of the PGW aftermarket glass distribution business, reflects LKQ’s ongoing commitment to being a … Continue reading

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Terminated Employee Files Declaration against Safelite

Mauro Castillo Vidal, an ex-Safelite employee who initiated a lawsuit against his former company alleging multiple instances of discrimination, has filed a response to the Safelite’s motion for summary judgement. Vidal worked as a warehouse driver since being hired by … Continue reading

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Newscast: Emerging Technology in Automotive Glass

The Washington DC Auto Show displayed some of latest technology in the automotive market. From automated drivers assist systems to big, expansive sunroofs, here are a few advancements that are in store for the industry. Click Here to watch the … Continue reading

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LKQ Corp. Reports 19.3% Revenue Growth

LKQ Corp. has released the results for its financial performance in the fourth quarter and full year of 2016. Net income in the fourth quarter has decreased 9.2% with $86.6 million in contrast to 2015 where the company made $95.1 … Continue reading

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Saint-Gobain Announces Strong Progress in 2016 Financial Report

Chairman and Chief Executive of Saint-Gobain, Pierre-Andre de Chalendar, has credited the company’s $41 million in sales up by 2.6% to the improved economic environment in 2016. He says the company was able to capitalize on lower energy and material … Continue reading

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Sika Global Automotive Introduces New Campaign

Sika Automotive aims to improve safety standards and sustainability in the automotive industry by launching its latest campaign “Benefits Beyond the Bond.” Included is an infographic series designed to promote ways manufacturers and suppliers can improve upon vehicle design by … Continue reading

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Safelite to Sponsor Rhodes

ThorSport Racing announced that Safelite AutoGlass is supporting the No. 27 Toyota Tundra driven by Louisville, Ky., native, Ben Rhodes in the NASCAR Camping World Truck Series (NCWTS). “This is an amazing opportunity to be partnered with Safelite AutoGlass, Toyota … Continue reading

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Auto Glass Safety Council to Offer Training and Certification Program at GENE ’17

The Auto Glass Safety Council™ (AGSC) will be holding an auto glass technician training course and certification program at the GENE ’17 in Long Island, N.Y. Attendees can select between two events being offered, one on Thursday, March 30, or … Continue reading

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Court Overrules Verdict in PGW Discrimination Case

The United States Court of Appeals for the Third Circuit overruled the decision of the District Court for the Western District of Pennsylvania which previously ruled in favor of Pittsburgh Glass Works (PGW) in the class action filed against them … Continue reading

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Safelite Motions for Partial Summary Judgment in Dan Wilson Suit

Safelite has requested that the court make a partial summary judgment in a case filed by former company president and CEO Dan Wilson. In the suit, filed last September, Wilson alleged that the company’s nonqualified deferred compensation plan (known as … Continue reading

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NSG Group Plans $7. 5 Million Upgrade at Kentucky Plant

The NSG Group announced that it is in the process of upgrading its automotive glass plant in Versailles, Ky. The $7. 5 million upgrades are scheduled to start this spring and will enable the plant to utilize the modern Advanced … Continue reading

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Mercedes-Benz Issues Recall over Windshield Issue

Mercedes-Benz USA has issued a recall for several models because of a defect that could cause the windshield to separate from the vehicle. Recalled models include 2016 GLE350 4Matic and GLS 450 4Matic,  2017 GLE 400 4Matic, GLE 350 4Matic, … Continue reading

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Report: Auto Insurance Costs Rise 7.5 Percent

The cost of motor vehicle insurance has gone up in the last year, and the emergence of new technology, including advanced driver assistance systems, could be playing a role in these increases. An Insurance Information Institute (III) analysis of the Consumer … Continue reading

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Safelite Launches Baseball-Themed Social Media Program

Last February, a fan’s windshield was hit by a spring training home run. After sharing photos and social buzz on Twitter, Safelite AutoGlass® stepped up to replace the fan’s windshield at no charge. Taking it one step further this year … Continue reading

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Arizona SB 1169 Not Heard at Committee Meeting

There’s been an update on the status of Arizona’s SB 1169, a proposed bill that would repeal the state’s “zero-deductible” policy on auto glass repair and replacement. The bill had been held by Sen. Karen Fann, co-author of the bill, … Continue reading

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Pilkington North America Returns to Auto Glass Week™ as Platinum Plus Sponsor

Pilkington North America will return as a supporting company and increase to the level of Platinum Plus Sponsor for Auto Glass Week™ 2017 this fall in West Palm Beach, Fla. The company is once again serving as the named sponsor … Continue reading

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Leading Members of the Automotive Industry Seek Federal Laws for AD Testing

Today, the U.S. House Energy and Commerce Committee is hearing from several leaders of major automotive manufacturers to discuss the state of autonomous driving (AD), and some are requesting that the federal government intervene and stop states from mandating conflicting … Continue reading

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Sika Industry Announces Price Increases

Effective April 15, 2017, Sika Corporation, Industry Division will increase prices between 2 percent and 3 percent on products within the auto glass replacement, flat glass, facades, fenestration and insulating glass segments. Sika’s costs have continued to increase significantly over … Continue reading

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Safelite Opens Call Center

Safelite AutoGlass has opened its fifth contact center. The facility, located in Rio Rancho, N.M., has seats for up to 1,000 customer service representatives—more than 500 of the people who will fill those seats have been hired. The June 2016 … Continue reading

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Sika Industry Appoints Mark Daniels to Vice President Transportation A/C

Sika Corporation, Target Market Industry has appointed Mark Daniels to the position of vice president Transportation A/C, effective as of January 2017. Daniels started his career with Sika in 2000 as a Senior Technical Service Engineer in Sika’s Madison Heights, … Continue reading

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Lawsuit Alleges Nissan Knew about Defective Sunroofs

Nissan is under fire following a lawsuit alleging that certain 2008-present Nissan and Infiniti models have defective panoramic glass sunroofs, causing them to explode spontaneously. The lawsuit alleges that these sunroofs are made from defective tempered glass, which fails to … Continue reading

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The NFIB Comments on Arizona’s SB 1169

The proposed bill, SB 1169, to repeal Arizona’s “zero-deductible” law on auto glass repair and replacement, continues to be a topic of discussion among auto glass shop owners and installers across the state. The bill was once again held on … Continue reading

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Representatives Propose “SPY Car Study” to NHTSA

With automated driving (AD) and Advanced Driver Assistance Systems (ADAS) gaining traction in the industry, two U.S. Representatives are concerned about what this could mean for driver privacy and cybersecurity. Calif.-Representative Ted Lieu and S.C.-Representative Joe Wilson have proposed a … Continue reading

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SafePro Auto Glass Opens New Branch

SafePro Auto Glass has announced the opening of a new branch. The locally owned and operated company provides windshield repair and replacement service to the people of Tempe, Ariz. The company states that customer safety is its priority and meets … Continue reading

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Automotive Glazing Companies Awarded DOT Numbers

The Department of Transportation recently awarded DOT numbers to two automotive glazing companies, one Chinese and one American. Xuchang Annaio Automotive Glass Co., Ltd. (ANNAIO), a Chinese automotive glass manufacturer headquartered in Xuchang, Henan Province, China, received DOT Number 1078. … Continue reading

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Proposed Arizona “Zero-Deductible” Bill Held Again

The proposed Arizona bill to repeal the “zero-deductible” auto glass repair and replacement law was supposed to be heard today in the state Senate’s Transportation and Technology Committee meeting, but Sen. Karen Fann, co-sponsor of the bill (SB 1169), held … Continue reading

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BMW Settles Two Class-Action Lawsuits

BMW has settled two class-action lawsuits that claimed the manufacturer’s sunroofs were defective on certain makes and models, resulting in thousands of dollars’ worth of damage not covered under warranty.  The lawsuit, which was brought forth by California residents Monita … Continue reading

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SPONSORED LINK: GlasWeld Releases its Most Advanced Curing Light Ever

GlasWeld, a complete solutions provider for the glass repair industry, announces its most advanced windshield repair curing light ever, the ProCur Plus. The patented LED ProCur+ is faster, lighter and has a built-in pulsing light timer that signals when the … Continue reading

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Nissan Recalls More than 300,000 Vehicles

Nissan North America has recently issued a recall on certain 2015-2017 Altima sedans due to faulty wiring of rear windows. According to the notice, 341,005 vehicles may be affected. “The rear door latch/lock cable on the vehicles may have been … Continue reading

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General Motors Issues Recalls on Suburban HD and Malibu

General Motors LLC (GM) has issued a recall for certain 2016-2017 Chevrolet Suburban HD vehicles due to improperly assembled side view mirrors. The recall was issued on January 12, and applies to 214 vehicles. “These vehicles were assembled with a … Continue reading

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Wilson and Safelite Group Inc. Move Forward in Lawsuit

According to a recently filed document, both Dan Wilson, former president and CEO of Berlon U.S. and Safelite Group, as well as the defendant, Safelite Group, are moving forward with a trial.  In September 2016, Dan Wilson, former president and … Continue reading

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Christopher Boyle’s Response to GlasWeld’s Motion to Dismiss

Christopher Boyle has responded to GlasWeld’s motion to dismiss. To read the court document, click here.

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Arizona Transportation Committee Holds Zero-Deductible Bill

A proposed Arizona bill to repeal the “zero-deductible” auto glass repair and replacement law was on the table for discussion yesterday during the state Senate’s Transportation Committee meeting. However, at the last minute it was held and not discussed, effectively … Continue reading

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GlasWeld Issues Statement

GlasWeld has issued the following the statement regarding the dismissal of its lawsuit against Michael and Christopher Boyle. Here is the full test of the statement: FOR IMMEDIATE RELEASE Contact: Shiloh Spoo, shiloh@glasweld.com, 541-388-1156 x119 GLASWELD REQUESTS DISMISSAL FOLLOWING MIKE … Continue reading

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Glas-Weld Moves to Dismiss All Claims Against the Boyles

Glas-Weld filed a request in U.S. District Court January 30 to dismiss the well-known, multi-year case against a former employee it accused of patent infringement.

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Audi Recalls 500,000+ Vehicles

Audi is recalling nearly a quarter million vehicles due to a sunroof drainage defect, according to a National Highway Traffic Safety Administration (NHTSA) report.

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Arizona Legislator Draws Fire for Proposed Zero Deductible Repeal

The sponsor of a bill that would effectively repeal Arizona’s “zero-deductible law” spoke publicly about the bill’s provisions January 25 on a Phoenix radio station, and her comments drew swift reactions from some in the auto glass industry.

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Next in ADAS? FHWA Announces Vehicle-to-Infrastructure Guidance

U.S. Transportation Secretary Anthony Foxx announced January 19 new Federal Highway Administration (FHWA) Vehicle-to-Infrastructure (V2I) guidance that can improve safety and mobility by accelerating the deployment of V2I communication systems.

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Minn. Court Rules in Favor of Safelite in Balance-Billing Lawsuit

Safelite is entitled to use scripts telling customer they “may” be balance-billed under the First Amendment, a Minnesota federal court has ruled.

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Arizona Introduces Legislation to Eliminate ‘Zero Deductible’

Two Republican state legislators in Arizona are co-sponsoring legislation that would eliminate the state’s “zero-deductible” law with respect to auto glass repair and replacement.

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Glass Shops Busy After Violent Weekend Storms

Communities in Mississippi and Georgia were reeling from weekend storms that ripped through the Deep South, leaving widespread damage that was still being assessed Monday.

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AG Business Owners Looking to New Administration to Help

It’s unofficial, of course, but a glassBYTEs.com poll this week indicates that most respondents think the new administration of Republican Donald Trump will help the auto glass business.

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Some Car Dealers Refuse to Recalibrate Aftermarket Glass

Is OE glass now a requirement for recalibration after a windshield replacement?

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U.S. Travel Continues Upward Trend

Based on preliminary reports from state highway agencies, travel during November 2016 on all U.S. roads and streets in the nation changed by 4.3 percent (10.8 billion vehicle miles) resulting in estimated travel for the month at 262.2 billion vehicle-miles.

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More Time Needed in Safelite Federal Labor Law Suit

A California judge has vacated a filing deadline in a class-action case in which a former Safelite technician claims the auto glass company violated federal labor law.

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Georgia Supreme Court Rules Against ‘Prevailing Prices’

A Georgia woman recently won a $40,000 award from State Farm when the Georgia Supreme Court refused to hear an appeal by the insurance carrier.

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AG Companies Make Personnel Moves

The new year is less than a month old, and some auto glass companies have already begun making personnel moves.

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Major Ice Storm Expected to Disrupt AG business in Midwest

Winter Storm Jupiter has emerged as a major ice storm, sweeping across the middle of the country with the potential for widespread damage – and disrupting auto glass businesses in the Midwest.

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Wet, Snowy Weather in West Slowing Down Some Businesses

The winter weather hitting the western United States this week has wreaked havoc on roads, bridge and communities in California and Nevada – and on the automotive glass businesses there.

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AG Shops React to NAGS Pricing Revocation

In the two weeks since Mitchell International issued a statement announcing a re-issuance of the January NAGS benchmark and a reversion to September 2016 pricing, some shops are taking the news in stride.

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Possible Arizona Legislation Could Affect AG Shops, Consumers

A potential action by the Arizona legislature has become a concern for the automotive glass industry there.

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Michigan Company Pushes Back Against Third Party “Steering”

When a new staffer at a Michigan automotive glass shop recently became concerned at what she thought were efforts by insurance companies to “steer” customers, she decided to do something about it.

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CES 2017 Showcases Latest Auto Glass Concepts

The four-day CES 2017 convention is taking place in Las Vegas with a massive array of consumer electronics – and a few innovative ideas for the automotive glass industry.

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SIKA Receives Appeal of Swiss Court Decision in Takeover Attempt

SIKA AG has received an appeal filed by Schenker-Winkler Holding AG against a Swiss court that favored SIKA in a years-long dispute.

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Glass Shops Look to Grow, Train in 2017

New Year’s resolutions can be tricky – easy to say, hard to do – but that doesn’t stop automotive glass shop owners and managers from making them.

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A Look at 2016’s Top Stories

From lawsuits to changes in the automotive glass industry, 2016 proved to be an unpredictable one.

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Speedy Collision Now Part of Belron Canada

Belron Canada announced December 23 the acquisition of Speedy Collision, a network of 24 franchise collision centers located across Alberta, Saskatchewan and Ontario.

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Holiday Driving? Check Out the Safest Cities

Millions of Americans have already begun to head for the highways to reach a holiday destination, and cities and interstates across country will provide their share of bad weather, traffic jams and unsafe conditions. But which cities are the safest … Continue reading

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Automotive Glass Shops Prep for the Holidays

The Christmas season may be a time of giving and receiving, but there’s also business to take care of. Some auto glass shops will take some time off in the next week or so, but most expect the week between Christmas and New Year’s to be business as usual.

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All I Want for Christmas …

Christmas is almost here, and everyone has a list – even folks in the automotive glass industry.

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D’Ieteren Trading Update Reports Belron Impairments

The owner of the world’s largest auto glass company released its trading update, which included an announcement of a $139 million USD (134 million Euro) impairment charge against that auto glass provider, Belron.

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Vitro, LKQ Reach Agreement on Pittsburgh Glass Works

Mexico’s Vitro, S.A.B. de C.V. North American glass producer, announced today that it has reached an agreement to acquire Pittsburgh Glass Works LLC (“PGW”) automotive Original Equipment Manufacturer (OEM) glass business from LKQ Corporation for a total consideration of about $310 million USD.

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Ex-Employee Files Suit Alleging Racial Discrimination

A 21-year-old Detroit man has accused Gerber Collision and Glass of racial discrimination in a Federal Civil Rights lawsuit filed in August.

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U.S. DOT Advances Deployment of Connected Vehicle Technology

The U.S. Department of Transportation issued a proposed rule December 14 that would advance the deployment of connected vehicle technologies throughout the U.S. light vehicle fleet, according to a DOT release.

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Michigan Governor Legalizes Autonomous Vehicles on State Roadways

Gov. Rick Snyder signed legislation this week that allows operation of autonomous vehicles on Michigan roads where before only testing of these vehicles by manufacturers was permitted.

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Midwest Glass Shops Brace for Arctic Blast

Automotive glass shops across the Midwest are taking the first major Arctic blast of the season in stride – and mostly indoors.

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Hyundai Denied Motion to Dismiss Sunroof Suit

A California judge has denied Hyundai’s motion to dismiss a class-action lawsuit brought against the car company for allegedly defective sunroofs.

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State Farm, Bloomberg Government Publish Survey on Autonomous Vehicles

State Farm Insurance and Bloomberg Government have released the results of a survey
designed to gauge public attitudes about driverless cars.

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Energi Launches eGlass Program with Safelite Solutions

Energi Inc. announced December 6 the launch of the eGlass Program, which will be administered by Safelite Solutions, according to an Energi press release.

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Travel Trends Continue Upward Through September

Road travel in the United States continued a four-year upward trend in miles driven, according to the latest traffic volume report released by the Department of Transportation (DOT).

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Auto Glass Company Hit With 6-Year Ban on Telemarketing Calls

The Arizona Attorney General has imposed a six-year ban from telephone solicitations on an Arizona automotive glass company for making illegal telemarketing calls.

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Judge Dismisses One Claim in Suit Against Safelite

A U.S. District Court judge has dismissed former Safelite technician’s claim of federal labor law violations in a class-action suit filed last year.

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Mercedes Calls for OEM Glass in Windshield Replacement

Mercedes Benz USA “strongly recommends” using its glass for windshield replacements in a new position statement.

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Deadlines Extended in Geico Class Action Suit

Attorneys for Geico and a Florida automotive glass company have requested extensions to allow for more discovery in a class-action suit that alleges the insurance company underpaid VIP Auto Glass.

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LKQ Corp. to Acquire Equity Interest in Mekonomen Group

LKQ Corp. announced November 28 that it has entered into an agreement to acquire an equity interest in Mekonomen AB from Axel Johnson AB.

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Porsche Settles in ‘Windshield Glare’ Lawsuit

Auto maker Porsche has reached a settlement for an undisclosed sum with plaintiffs in a case that accused the company of a “windshield glare” defect in some of its vehicles. In court documents dated September 15, plaintiffs Alyce Rubinfeld and … Continue reading

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ADAS Conference Stresses Need for Recalibration

Third-party recalibration solutions could leave drivers with unsafe vehicles after a windshield replacement – that was the message delivered at a conference in the United Kingdom November 17.

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Nissan Given Deadline to Respond to Class Action Suit

Nissan has until next month to respond to a class-action suit accusing the company of manufacturing defective sunroofs, a judge has ordered.

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RDN Retracts Error in NAGS Pricing

An article surfaced yesterday on RepairerDrivenNews.com (RDN), citing an error regarding the NAGS 5-percent price drop in September. However, the article has since been retracted and revised. The revised article emphasizes, “Rozint said that a temporary error in the May … Continue reading

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Gerber Collision & Glass Reports Industry Sales Down

Gerber Collision & Glass reported that industry sales were down 2-4 percent this quarter, as Brock Bulbuck, CEO of its parent company the Boyd Group cited in its third quarter review on November 9. Bulbuck gave investors two reasons for … Continue reading

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Recalibration Reimbursement a Murky Issue

As the issue of recalibration of automotive glass following replacement moves to the forefront of the automotive glass industry, so does one central question: who pays for it?

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Schedule Set in Campfield v. Safelite Case

A judge has established the timeline for the discovery phase of the suit filed against Safelite Group, Inc. by Richard Campfield and Ultrabond.

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Hearing Date Set for BMW Sunroof Class Action Case

A California judge has set a schedule for hearings on a class-action lawsuit against BMW that accuses the car maker of manufacturing defective sunroofs.

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OSHA Slaps Fuyao Glass America With $227K in Fines

Six complaint inspections by the Occupational Safety and Health Administration have resulted in nearly $227,000 in fines for the Fuyao Glass America Inc. facility in Moraine, Ohio.

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U.S. DOT Proposes Cybersecurity Guidance to Automotive Industry

The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) will look for public feedback on proposed guidance to protect vehicles from malicious cyber-attacks and unauthorized access.

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Nissan Sued Over Allegedly Defective Sunroofs

A New Jersey man has filed a lawsuit against Nissan North America, claiming the vehicle maker’s sunroofs are defective.

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Safelite Group, Boyd Group Announce New Openings, Acquisitions

News abounds in the automotive glass industry as two companies made significant acquisitions.

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Ohio Legislature Introduces Bill on Autonomous Vehicles

A bill introduced to the Ohio state legislature could ban privately owned autonomous vehicles from most state roadways if passed in its present form.

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Transportation Dept. to Hold Public Meeting on Federal Automated Vehicles Policy

The U.S. Department of Transportation’s National Highway Traffic Safety Administration has announced a public meeting for November to gain input on the department’s federal policy on automated vehicles.

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Pickup Drivers Being Left in the Dark

With all the recent attention on Advanced Driver Assist Systems (ADAS), one basic safety feature – headlights – seems to be coming up short.

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Canada Issues Recalls for Mitsubishi Vehicles

The Canadian transportation department has issued a recall for more than 13,000 Mitsubishi vehicles due to possible windshield wiper defects.

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Commercial Vehicle Registrations Down this Year

New registrations of commercial vehicles in five Gross Vehicle Weight (GVW) 4-8 classes are down this year, according to new research presented during the annual Automotive Aftermarket Products Expo (AAPEX) in Las Vegas.

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Saint-Gobain Acquires Italian Adhesives Company

Saint-Gobain announced its acquisition of an Italian manufacturer of automotive adhesive tape.

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U.S. Drivers Taking to Highways in Record Numbers

Americans love highway driving.

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Swiss Court Rules Against Saint-Gobain

A Swiss court sided with Swiss specialty chemical company SIKA AG’s management Friday in a dispute with its founders, who want to sell their shares to French rival Saint-Gobain SA.

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State Farm Granted Stay in Class Action Suit

An Illinois judge has granted State Farm a stay in the class action lawsuit brought against it by more than 5 million customers.

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California Specifies Windshield Replacement Regulations

California’s Bureau of Automotive Repair (BAR) released October 26 “final approved” language on its windshield replacement standards.

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Rhode Island Proposes Amendments to Automotive Glass Law

The Rhode Island Department of Business Regulation (DBR) will hold a hearing in November to consider comments on proposed amendments to a law regulating motor vehicle glass installation in the state.

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DOT Numbers Awarded to 3 Foreign Glass Companies

The Department of Transportation recently awarded DOT numbers to three international automotive glass companies.

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GEICO Sued for Underpaying Windshield Repair Costs

A Florida automotive glass company has leveled a class-action lawsuit at Geico General Insurance Co., claiming the insurance company short-changed the repair shop.

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Hyundai Issues Recall Due to Defective Sunroof

Hyundai Motor America is recalling about 63,000 late-model Sonata vehicles equipped with panoramic sunroofs.

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Judge Orders Forward Case Against Safelite

A U.S. District Court judge ruled September 30 on a motion made by Safelite Group, Inc., to dismiss a case brought against the company by Ultra Bond, Inc., giving partial victories to each side and a case that will move forward in part.

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Plaintiffs Drop Complaints Against Ford For Sunroofs

Plaintiffs in a class-action lawsuit brought against Ford Motor Co. for defective panoramic sunroofs have withdrawn their allegations.

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Summer Traffic Trends Upward

Motorists took to the roads in numbers greater than last year, according to a recently released report from the Federal Highway Administration (FHWA).

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Carolina Glass Companies Dealing with Hurricane Matthew

The damage from Hurricane Matthew is still being assessed and cleaned up and insurance claims are being filed, but many local glass companies haven’t seen a spike in automotive glass claims.

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ADAS Standards Language Proposed by Committee

The AGSC AGRSS Standard may be changing.

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Plaintiffs Respond to State Farm Request to Review Class Action Suit

Plaintiffs in a class-action suit against State Farm Mutual Automobile Insurance Co. responded October 10 to a request by the insurance company for a stay to have the case reviewed.

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Gina Jonas: Get Outside Your Comfort Zone

“Nobody likes change, but it’s the one thing you have to do if you want to survive.”

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Kelly McDonald: Know Your Customers – Really, Really Well

America is no longer a melting pot–it’s a salad bowl.

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2016 Auto Glass Replacement, Repair Competition Winners Announced

The winners of the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and the GlasWeld Windshield Repair Competition (WRO) were announced tonight at a ceremony in San Antonio, where Auto Glass Week™ is being held. Desmonde Ellington of Glasspro Inc. … Continue reading

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HSG CEO Shares Insurance Perspective at Auto Glass Week™

Wayne Sharrah, CEO of Insurance Claims Management, parent company to HSG/Code Blue, took center stage Thursday morning during Auto Glass Week 2016. In a room that had to be expanded to accommodate the packed crowd, he shared the insurance perspective … Continue reading

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Mason, Leach Give Tips on Being Dominant in Local Markets

If you had to boil the secrets down to a simple adage, it may be this: Have a plan and execute it. That was the essence of the presentation, “How to Succeed Without Size (Yet)” delivered by two successful automotive … Continue reading

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NWRA Break Identification Standard Committee Meets to Review Public Comments

The National Windshield Repair Association (NWRA) Break Identification Standard (BIS) Committee met yesterday in San Antonio,  to review and discuss public comments and draft language to the proposed ANSI/NWRA/BIS 001-2016 Standard. The committee approved the minutes of its last meeting … Continue reading

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UK Automotive Glass Company Succeeds with ‘New Ideas’

A combination of taking care of his employees and a strong focus on customers has made Auto Windscreens one of the leading automotive glass companies in the United Kingdom. Speaking at a presentation titled “Focus on Your Strategy” October 6 … Continue reading

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New Trends in Automotive Glass: Bigger, Smarter Windshields

One significant trend in automotive glass is the one that may result from a joint venture between Saint-Gobain Sekurit and Corning Inc. The two companies are teaming up to determine the feasibility of mass producing Corning’s Gorilla Glass®, a chemically … Continue reading

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Corning Looks to Make Gains in Automotive Market

Gorilla Glass is developed through a two-step proprietary process. The first is a fusion forming process that makes the glass; the second is a chemical strengthening process called an ion exchange. This process gives the glass a lighter weight and … Continue reading

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AGTO and WRO Finalists Are Announced

The names of the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and GlasWeld Windshield Repair Competition (WRO) were announced tonight. In no particular order, the finalists in the AGTO large-size company division are: Steve Abrahams of United Kingdom-based Auto … Continue reading

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ADAS Front and Center at Auto Glass Week™ 2016

In a room so packed that it literally had to be expanded twice, Advanced Driver Assistance Systems (ADAS) was the topic of the day—and the overriding topic at the conference. “If AGRR companies are late to the table learning how … Continue reading

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AGSC AGRSS™ Standards Committee Addresses ADAS Issue

The challenges presented to the automotive glass industry by the advent of Advance Driver Assistance Systems (ADAS)—not to mention the potential culture change—are being felt at nearly every aspect of Auto Glass Week™ in San Antonio. Nowhere was that more … Continue reading

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A Visit with the Admiral

Former NBA All-Star David Robinson, also known as “the Admiral,” spoke to Auto Glass Week™ attendees yesterday on all things basketball and business. In a compelling question and answer seminar, Robinson shared some of his best memories on the court … Continue reading

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AGSC, NWRA Present Annual Awards During Opening Session at Auto Glass Week™

The Auto Glass Safety Council™ (AGSC) recognized David Rohlfing today with its annual Carl F. Tompkins Award for Excellence in Auto Glass Safety, while the National Windshield Repair Association (NWRA) honored Keith Beveridge with its annual Pioneer Award. Both awards … Continue reading

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AGSC Holds Annual Membership Meeting in San Antonio

The Auto Glass Safety Council™ (AGSC) held its annual meeting on Tuesday, which featured a special appearance by insurance agent Jon Fransway. Fransway has worked as a safety advocate in the AGRR industry since his sister’s death in 1999 due … Continue reading

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State Farm Sued for Bankrolling Judge

Customers of State Farm Mutual Automobile Insurance Co. brought a class-action suit against the insurance company, claiming it helped elect a judge and block a billion-dollar award against State Farm.

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Subaru Recalls Thousands of Vehicles for Defective Windshield Wipers

Nearly 1 million Subaru vehicles are being recalled as a result of potentially faulty windshield wipers.

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Ford Recalls 2014 Vehicles to Reinstall Panoramic Sunroofs

Ford is issuing a safety recall for approximately 900 2014 Ford Transit Connect vehicles to reinstall panoramic roofs, according to the automaker.

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Michigan Automotive Glass Owners React to House Bill

The automotive glass industry reaction to an effort by the Michigan legislature to regulate the industry in the state has been one of skepticism.

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New Motion for Dismissal Filed in GlasWeld Patent Infringement Case

A defendant in an ongoing court case against GlasWeld has filed a new motion claiming the company makes “ … new statements which serve to be profoundly damning to their allegations of patent infringement” and asks the court to dismiss the case.

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Michigan Legislature Considers Legislation for Automotive Glass Companies

The Michigan House of Representatives is considering legislation requiring automotive glass companies in the state to be registered and regulated.

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Some Retailers Feeling Bite of Latest NAGS Price Changes

Some glass retailers are viewing the recent Mitchell International’s National Auto Glass Specifications Inc. (NAGS) price changes as business as usual.

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D’Ieteren to Acquire 41 Percent Stake in Moleskine, Plans Public Takeover Offer

Belgium-based D’Ieteren is acquiring a 41 percent stake in Milan-based Moleskine—a developer and seller of specialized notebooks, as well as writing, travel and reading accessories—and plans to launch a public takeover offer for the remaining shares.

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Lawsuit Alleges Sunroofs Pose Hazard to Drivers

Ford Motor Co. is the subject of a class-action lawsuit resulting from alleged defects in the sunroofs of some vehicle models.

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Automated Vehicles Policy issued by U.S. DOT

The U.S. Department of Transportation (DOT) has released its federal policy for automated vehicles.

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Blast Wreaks Havoc on Cars, Glass in Manhattan

It could have been worse—that’s one consensus among New Yorkers regarding the explosion that rocked Manhattan’s Chelsea neighborhood Saturday, where the bomb blew out windows and damaged cars. And at least one driver witnessed firsthand the power of the blast when his backlite was blown out.

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NAGS: Average Weighted Price Change Down 4.62 % for All Parts

Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released the weighted average pricing changes for all parts, as well as top 100 and top 500 parts in its Fall International Benchmark Calculator.

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One DOT Number Awarded to American Company, Three to Asia

The Department of Transportation recently awarded DOT numbers to four automotive glass companies.

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NAGS Releases New Calculator with Modest Decline

Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released its Fall International Benchmark Calculator which shows very modest changes in pricing.

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Ford Door-Latch Recall Now Encompasses 2.4 Million Vehicles

Ford has expanded a recall over a door-latch issue to cover an additional 1.5 million vehicles at the request of the National Highway Safety Traffic Administration (NHTSA). The total number of vehicles affected is now 2.4 million.

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Former Safelite Group CEO Files Complaint Against the Company

Dan Wilson, former president and CEO of Belron U.S. and Safelite Group, has filed a complaint against the company alleging that its nonqualified deferred compensation plan was mismanaged, causing him to lose millions of dollars in owed income taxes, penalty and interest.

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NWRA Solicits Industry Feedback on New Break Identification Standard

The National Windshield Repair Association™ (NWRA) is soliciting comments on its new draft Standard ANSI/NWRA/BIS 001-2016. The proposed Break Identification Standard (BIS) creates a system for identifying where damage has been repaired on vehicles and covers all types of glass in the car, excluding of sunroofs.

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Banner Glass Files for Bankruptcy

Banner Glass has filed for Chapter 11 bankruptcy in the U.S. Federal District Court of Maryland. Its assets will go up for auction via Tiger Capital Group’s Commercial & Industrial division.

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Subaru Settles Class Action Over Loose Hood Latches

Subaru has settled a class action complaint that alleged 2006 and some 2007 Subaru B9 Tribeca vehicles have a hood latch defect, which allows the hood to open while the car is being driven.

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Will Shops Accept the “Offer?”

The AGRR industry had a mixed reaction to news that State Farm is changing its “offer” on September 19. “We’re bracing ourselves,” says Dennis Farrar, president of Oesterle Auto Glass & Paint in Parkersburg, W.Va.

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State Farm’s Offer and Acceptance Program to Change and the Offer Is Going Down

State Farm is changing the “offer” in its offer and acceptance program, effective September 19.

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Final Count: Traffic Fatalities Show Highest Increase in Almost 50 Years

Traffic fatalities totaled 35,092 in 2015, a 7.2 percent increase from 2014, according to the final numbers released by the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA). This number ends a five-decade trend of declining fatalities, according to NHTSA.

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Keeping up with Robinson

What’s the path full-time ten-time all-star NBA legend, two-time Olympian, and full-time philanthropist David Robinson has taken from basketball to all-star to private equity investor?

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Judge Dismisses All But One Claim in Alleged Sunroof Defect Case

A judge has granted summary judgment to BMW in a sunroof defect lawsuit on all claims with the exception of one. The class action lawsuit was brought by two plaintiffs who allege their vehicles suffered water damage after the drainage tubes installed to pull water away from the sunroofs did not work properly.

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U.S. Bolsters Belron’s Same-Store Growth

Belron’s organic sales growth of 4.6 percent was mainly driven by the United States, the United Kingdom and Germany, according to D’Ieteren’s half-year update. Belgium-based D’Ieteren owns Belron, which in turn owns Safelite AutoGlass in the U.S. Belron’s sales were … Continue reading

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Miles Driven Continues Upward Spike

Travel on all roads and streets continued its steady climb in June 2016, up 3.2 percent, or 8.6 billion vehicle miles, compared to June 2015. Month over month, miles driven were up 1.05 percent. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation.

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Ford Recalls Escape to Reconfigure Power Window Software

Ford reports that the power windows on its 2017 Ford Escape vehicles may close with too much force so it is recalling the models to reconfigure the software.

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AAA Auto Insurance Captures Top Honors in Harris Poll

AAA Auto Insurance topped State Farm to be named Auto Insurance Brand of the Year by The Harris Poll 2016 EquiTrend Study.

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Subaru Requires OEM Glass for Windshield Replacement

Subaru is now requiring that OEM glass be used for windshield replacements on models that are equipped with the EyeSight Advanced Driver Assistance System (ADAS).

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General Motors Wants Lawsuit Against Faulty Headlights Dismissed

General Motors (GM) is requesting a judge dismiss a recent lawsuit against the manufacturers that alleges the headlights on its 2014-2015 GMC Sierra 1500 and the 2015 GMC Sierra 2500 and 3500 are defective. The lawsuit comes from plaintiffs Armando … Continue reading

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Chrysler Asks Court for Summary Judgment in Alleged Sunroof Defect Lawsuit

Though numerous plaintiffs filed the original complaint against Chrysler over an alleged sunroof defect, only one remains, according to the automaker’s court document. Chrysler’s attorneys say the automaker did everything it was legally obligated to do under warranty and the lawsuit should be dismissed.

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Bentleys Recalled Over Sunroof Adhesion Issue

Bentley Motors is recalling certain 2007-2009 Continental Flying Spur vehicles, saying that the sunroof may not be properly secure and could detach while driving.

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AGRR Companies Assess Damage from Louisiana Floods

Eleven are dead and more than 40,000 homes have been affected by the heavy deluge of rain and floods in Baton Rouge, La., that began Friday. Some AGRR companies are just now getting back up and running while others were luckily enough to escape the water’s wrath.

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Maryland-Based Banner Glass Inc. Closes Its Doors

Employee-owned Banner Glass, which has eight locations covering Maryland and Northern Virginia, has shuttered its doors.

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GNCS Lifts Second-Quarter Sales at Boyd Group

Canadian-based Boyd Group Income Fund, parent company to Gerber Collision & Glass and Glass America, reported that the recent addition of new customers at Gerber National Claim Services (GNCS) boosted same-store sales by 1.4 percent to overall growth of 5.1 percent in the second quarter.

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Rosekind: We Can’t Wait for Autonomous Technology to be Perfect

If the automotive industry expects the National Department of Transportation to release thousands of pages of regulations on autonomous vehicles in the coming weeks, they will not get them, according to Mark Rosekind, administrator of the National Highway Traffic Safety … Continue reading

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Rhode Island Updating Licensing Regulations for AGRR Companies

The Rhode Island Department of Business Regulation is revising its more than decade-old licensing regulation to reflect a new law (https://www.glassbytes.com/2015/06/rhode-island-department-of-business-regulation-to-license-agrr-companies/) that was passed by the state legislature last year. The department has scheduled an Automotive Glass Industry Working Group meeting on August 15 to discuss proposals for the revised regulation that will oversee AGRR company licensing.

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May’s Miles Driven Top Last Year’s Figure

Travel on all roads and streets continued its steady climb in May 2016, up 2 percent, or 5.5 billion vehicle miles, compared to May 2015. Month over month, miles driven were up 2.5 percent. This is according to the latest figures from the Federal Highway Administration, a division of the U.S. Department of Transportation.

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Minnesota Department of Commerce Enters Settlement with Auto-Owners Insurance

Auto-Owners Insurance Company will pay a civil penalty of $10,000 and stop “using a non-preferred glass vendor’s failure to accept the price offered for automobile glass repair or replacement as the sole basis for performing a vehicle inspection,” as part of a settlement agreement with the Minnesota Department of Commerce.

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NSG Pilkington’s Sales Down Due to Strong Yen, But Profit Up

NSG, parent company to Pilkington, reported that revenues for the fiscal first quarter for automotive glass were below the prior year due the strength of the Japanese Yen. However, at a constant exchange rate, revenues were ahead thanks to increased volumes in Europe and North America, according to the company.

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Acura Requires Camera Calibration After a Windshield Replacement

Honda requires camera calibration and software-based aiming after a windshield replacement for its Acura models, according to a statement from the automaker.

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Safelite Responds to Minnesota Department of Commerce in Court

Whether Safelite Solutions customer service representatives (CSRs) use the word “may” be or “will” be balance billed by out-of-network glass companies does not make a difference, according to a Safelite Group and Safelite Solutions court filing late last week. Both words are truthful, the company said in its response to the Minnesota Department of Commerce in the court filing.

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U.K. AGRR Industry Introduces a Recalibration Code of Practice

United Kingdom-based Thatcham Research has released a voluntary code of practice that offers guidance on recalibrating an Advanced Driver Assistance System (ADAS) after a windshield replacement.

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PGW Reports Strong Second Quarter Revenue

Pittsburgh Glass Works (PGW) had a strong second quarter, bringing in $210 million in revenue, Nick Zarcone, LKQ Corp.’s chief financial officer, said during a conference call today. LKQ finalized its acquisition of PGW in April of this year.

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Vitro Could Tap PPG’s Research Capabilities to Improve Automotive Glass

PPG has been out of the automotive glass business since divesting its automotive business in 2008 and selling its stake in Pittsburgh Glass Works to LKQ Corp. in late April of this year. However, Mexican-based Vitro is purchasing the assets of PPG’s flat glass business for $750 million. Vitro produces both OE and aftermarket automotive glass and plans to tap PPG’s research center to expand these offerings, said PPG vice president of flat glass Dick Beuke.

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NHTSA Recalls Select Motor Coach Industry Vehicles, Windows May Open Unexpectedly

The National Highway Traffic Safety Administration (NHTSA) has issued a recall on certain model year 2015-2016 Motor Coach Industries (MCI) vehicles that were manufactured April 14, 2015, to February 22, 2016. NHTSA says the mounting hardware of the non-egress windows … Continue reading

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TechnaGlass to Send Two Competitors to Auto Glass Week™ 2016

Automotive glass company owner Troy Mason has a secret weapon in his training arsenal. He only brings it out once a year, but it’s among his most effective.

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Best Glass Inc. Celebrates 25 Years

Hindsight is 20/20, and looking back, Bob Hittenberger can rest assured that he made the right calls for his business, Best Glass Inc., located in Phoenix, Ariz. With an entrepreneurial background­—owning his first business while in his twenties—Bob knew which … Continue reading

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Novus® Glass Welcomes New Washington Franchisee

Novus Glass is proud to welcome new franchisee, Aaron Muller. Aaron will be bringing Novus’ automotive glass service to the Seattle, Washington market. A successful entrepreneur since the age of 11, Muller has owned or co-owned more than 20 companies … Continue reading

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Auto Windscreens’ Rapid Response Scooter Takes to the Road for Dash-cam Installations

A new Auto Windscreens Rapid Response scooter took to London’s roads this month and is being used to serve customers requiring in-vehicle camera installations – a secondary service offered by the UK windscreen repair and replacement company. The auto windscreens-branded … Continue reading

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Most of Shattered Sunroof Lawsuit Against Hyundai Dropped

Billy Glenn, owner of a 2014 Hyundai Santa Fe Sport, has filed a lawsuit against Hyundai after the car’s panoramic sunroof allegedly shattered without cause, only to experience the same incident with its replacement. The plaintiff claims the panoramic sunroofs … Continue reading

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Reports Surface about Rain Leading to Odd Color of Tesla Model X Windshield

It’s been a tough year for Tesla. Earlier this year, consumers reported visibility issues with the Model X windshield and now reports are coming out about the glass taking on a reddish color after rain. “Is this normal? This is … Continue reading

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NHTSA Recalls Select Commercial Bus Models Because of Glass Issue