Century Changes Dealer Glass Policy
July 16, 2009
21st Century Insurance has changed its dealer glass policy, according
to an announcement issued by its glass claims administrator, LYNX
Services, this week. According to the announcement, effective on
or after July 13, the insurer has directed LYNX to "limit authorization
approvals for dealer glass parts to an amount not to exceed that
of Like, Kind and Quality materials available to 21st Century through
its glass program administered by LYNX Services."
If the insured still wishes to have dealer glass installed for an
amount more than authorized, he/she will be responsible for the
difference, according to the statement issued by LYNX.
This change only affects vehicles that are older than the current
model year plus one (for example, currently this would only apply
to vehicles older than 2008 models), according to the announcement,
sent to participant shops on July 14.
Authorization for dealer glass parts used on 21st Century insureds'
vehicles should be directed to LYNX at 239/479-6000, or via the
company's online form at www.lynxservices.com.
At press time, calls for comment had not been returned by officials
at Farmers Insurance, parent company of 21st Century.
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