ABRA Recognizes Two Shops with President's Club Awards
ABRA Auto Body & Glass recognized two shops this week with its President's Club awards. ABRA's location in Eau Claire, Wis., earned the top spot in the under $2,000,000 yearly revenue category, and its facility in Iowa City, Iowa, was recognized as the number-one franchise repair center in the over $2,000,000 yearly revenue category.
ABRA's President's Club winners are determined based on three sets of criteria: percent of sales increase over the previous year, I-CAR status, and Customer Service Index (CSI) rating.
Eau Claire's revenue increased from 2007 to 2008 by 11 percent, while Iowa City's revenue increase from 2007 to 2008 was 21 percent. Likewise, both facilities achieved I-CAR Gold status.
The Eau Claire location achieve a CSI rating of 100 percent, while the
Iowa City shop achieved a rating of 98.6 percent.
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