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American Family Announces Price Change

American Family Insurance Co. has announced a new pricing structure for one Minnesota market. According to information from the company, "all Glass Market pricing is based on the most current published NAGS benchmark list prices." The pricing took effect on Friday, May 30.

The new pricing is as follows:

Part Price
NAGS Windshield 4.0 percent off NAGS
NAGS Tempered 4.0 percent off NAGS
Labor $47 per NAGS Hour
High-Modulus/Non-Conductive Urethane $30 per 1.0 kit
High-Modulus/Non-Conductive Urethane $45 per 1.5 kit
High-Modulus/Non-Conductive Urethane $60 per 2.0 kit
All Other Urethanes $25 (flat)
Windshield Repairs $65 per windshield (flat)

In the notification supplied to shops, American Family glass claim manager Mike Hendricks notes that "American Family is obligated on behalf of all of its policyholders to pay only the market price for glass replacements and repairs."

"Therefore, if you are unwilling to provide services at the market prices American Family has set forth above, please consider declining the job so our insured will not be responsible for the additional charges," Hendricks writes.

American Family's glass claims program is administered by Safelite Solutions.

CLICK HERE for full text of announcement from American Family.

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