Is There an App for Glass?
May 5, 2010
Financial Service Group Inc. policyholders now have the ability
to report their glass claims via a new mobile iPhone application.
However, company officials say the use of the app won't change the
way glass claims work with the company, and that consumer choice
will be honored through the system.
"[The iPhone app] does not change the manner in which glass
repair shops are selected," Snowden says. "As always,
the policyholder is free to choose the repair shop of their choice."
In addition, the new Hartford auto claims application includes
an auto accident checklist; a way to submit driver and accident
information, including photos; roadside reference guides; review
of accident history; and several other features.
State Farm launched a similar tool for its insureds, the Pocket
Agent, last June (CLICK
HERE for related story), and Allstate followed with a roadside
assistance tool in October (CLICK
HERE for related story).
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