Safelite Recognized for Innovation in Claims Management
January 9, 2013

Safelite® Solutions has announced its recent recognition for innovation in claims management. The recognition is the result of Safelite's implementation of pre-inspections for auto glass claims as a measure to reduce insurance fraud.

Stephen Applebaum, senior analyst, Property Casualty Insurance, Aite Group, says, "What is particularly notable here is that as a market share leader in insurance glass claims management, Safelite Solutions intentionally introduced a solution that they knew would negatively impact short-term revenue but in doing so has created invaluable long-term good will with clients and non-clients alike-demonstrating counterintuitive innovation at its best."

The Innovation Showcase is published by Best's Review magazine.

Subscribe to AGRR™ Magazine.
Subscribe to receive the free e-newsletter.