US Considers Expanding Hours Based on Customer Demand
June 30, 2009
Belron US currently is investigating ways to expand/extend its
hours, according to company spokesperson Jenny Cain. However, despite
rumors that the company had added Sunday hours and extended its
daily hours to 7 p.m. throughout the country, Cain said the company
has not looked at anything specific.
"We have discussed expanding hours so we are open when our
customers need us," she told glassBYTEs.com/AGRR
magazine. "We are in the process of investigating ways to expand
our hours but we are not looking at any specific day or day part."
She added, "It is based on customer demand and we give our
field teams the latitude to remain open longer hours to meet the
demand. We are keeping our people busy
Last year, the Columbus, Ohio-based company tried "24/7"
auto glass service in Las Vegas, but, in an interview conducted
last July, company president and chief executive officer Tom Feeney
told glassBYTEs.com/AGRR magazine that it hadn't worked
However, the company had at that time begun offering weekend service.
Does your company extend its hours in the summer as the days
grow longer?Does your company offer weekend service, and, if so,
on Saturday and/or Sunday? Please e-mail firstname.lastname@example.org
to advise if you've tried this and to share tips for others about
what you may have learned from this.
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