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CAP Program, AGRSS-Friendly Computer Programs Take Center Stage

The 2008 International Auto Glass Safety Conference (AGRSS Conference) resumed today. After a keynote speech by Archie Manning (CLICK HERE for related story), Mike Schmaltz, executive director of the Minnesota Glass Association, took to the stage in Tradewinds C and D conference rooms at the Mandalay Bay Convention Center to provide attendees more information about the Consumer Awareness Program (CAP) and how to get involved. Schmaltz is the newly appointed AGRSS CAP administrator.

"We're creating a brand we can all identify with. A brand that associates us, those who are doing the job right, and separates us from the trunk slammers, those who aren't doing the job right," said Schmaltz. "When you think about it, when we pass different milestones in life we stop and stand in front of every one. We do it to underscore the importance of the event. We do it with ceremony and pomp to give meaning to what we're doing. Look at your education. You take a lot of different steps. You register for class, you write the papers, you take the tests. And when you're done, what do you do? You go to a graduation ceremony. You bring together your teachers, your family and you focus on what you've accomplished. You do the same thing with a CAP event. You invite people who are important to you to say 'this is important to me.'"

Following Schmaltz, Rob Russ with Quest and Mark Haeck with Mainstreet Computers shared information with attendees about available computer programs that help AGRSS-registered glass shops keep up with their AGRSS documentation.

"If you're [registered with AGRSS] you can be assured you're in compliance by using our program," Russ said of the new Enterprise software Quest released this year. The company includes technical and software training.

Mainstreet Computers offers software that makes it easy for shops and technicians to keep track of the AGRSS deliverables from the beginning. Selecting the proper box on a specific screen automatically adds an area for recording deliverables on the printed work order for the technician to fill in while out in the field. Upon returning to the shop and entering the information, those same fields are on the screen used to create the invoice.

"We saw [the coming of AGRSS] as a good thing. There has to be a balance between accountability and responsibility. The first thing we did was make the deliverables easier to track," said Haeck.

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