UNITED KINGDOM — Auto Windscreens Receives
High Customer Service Ranking for Call Centers
September 30, 2011
Auto Windscreens’ call center was ranked second in the United Kingdom out of the top 50 for customer service at an event this week. The rankings were provided by GfK Mystery Shopping, according to a release from Auto Windscreens.
The company also was named “Best Newcomer” and “Best Service Provider.”
To achieve the ranking, Auto Windscreens was assessed over a three-month period on its response to more than 100 customer emails and more than 200 phone calls.
“This excellent result is testament to every member of our call center team, who is always ready to go the extra mile for our customers,” says contact center manager Claire Church. “Auto Windscreens’ focus is total customer satisfaction and this accolade shows that’s just what we are achieving.”
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